
Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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I was shopping online for a BMW 330i and I stopped at Criswell Dealership offer. It was an immaculate black BMW 330i with brown leather interior and full options - the true BMW lovers and enthusiasts kno Criswell Dealership offer. It was an immaculate black BMW 330i with brown leather interior and full options - the true BMW lovers and enthusiasts know what I mean. Doug was the one who worked with me. From the very beginning Doug and I established a good personal contact and I felt like I was talking to myself. Doug told me take it for a spin and just pretend I'm not in the car, drive it as you would normally drive. You don't hear this too often from a sales person who usually wants to sell you the car. I felt very comfortable with him. I drove for may be 20 min and we talked about different stuff, including unrelated to cars and it felt very natural. The same experience continued in the Office where he extensively explained to me everything I need to know, as I told him that this would be my first such buying experience in the States. To make it shorter, I didn't buy that car for my own considerations (although I initially paid $4K) but I really enjoyed his outstanding personality and I'd recommend to anyone to ask for him. Again, thank you Doug. More
I gave Criswell the best rating I could base on the couresty and respect Mr Doug gave to my son and I. My son was shopping for a car on the internet saw some cars he wanted to check out not really thin couresty and respect Mr Doug gave to my son and I. My son was shopping for a car on the internet saw some cars he wanted to check out not really thinkging he was going to buy a car on July 2 2012. Mr Doug took the information we gave to him look up every vehicle and printed all we were interested in.Found the car on the first one we went to.MY son who is 24 was very excited how easy it was and the finance dept with Greg in and out in minute was the best.Thank you Mr.Doug More
We were looking for a car for our daughter who is in We were looking for a car for our daughter who is in college in Ohio at Kent State. The Chevy Cruze fits her and our budget perfect. We came in with We were looking for a car for our daughter who is in college in Ohio at Kent State. The Chevy Cruze fits her and our budget perfect. We came in with what we would like to look at, Gary Gold showeds us a couple of cars we asked it we could drive the car Saturdat about 25 miles to our Doctors visit, Gary checked with his manager, the car was ready for us when we arrived. We drove it and had the use of it for about three hours and came back. We were sold long ago on the Crisswell Franchisee since we purchased a "07" HHR, we like the service department and the sales staff were all excelent. Over the years I have purchased many cars this was without question the easiest and smoothest transaction I ever had. Thanks PS. List your employees in alphabetical order, it would be easier to find. More
From start to finish, Stefan was a very professional and genuine salesman while working with me to find the car I wanted. This made me feel comfortable buying from the company. He was also very knowledgable genuine salesman while working with me to find the car I wanted. This made me feel comfortable buying from the company. He was also very knowledgable about the car I was looking for. I was treated with respect from the time I walked in until the time I left with my new Chevy Cruze. I truly felt like I was getting a good deal! I would never hesitate to recommend friends or family looking for a vehicle to Stefan Kube or Criswell. When it comes time for my next vehicle, I will definitely be a returning customer! Thanks Again Stefan & Criswell, Mike Anderson & Brittany Vance More
My husband and I had not bought a new car in quite a while and were dreading the ordeal. However, the folks at Criswell made this process much easier than in the past. We began on the internet and we while and were dreading the ordeal. However, the folks at Criswell made this process much easier than in the past. We began on the internet and were contacted by Stefan Kube with an offer to show us a couple of cars that we had expressed interest in. From this point to the end negotiations and signing, Stefan was professional and easy to deal with. He didn't pressure us at anytime, there was no game-playing, negotiations were friendly, and we were happy with the final outcome--a new Impala. More
We drove an over an hour to see a car. We called ahead and after he was already home, Larry drove back to work to get it ready for us to drive. We literally got out of our car, shook his hand and he hand and after he was already home, Larry drove back to work to get it ready for us to drive. We literally got out of our car, shook his hand and he handed us the keys! When we got back we decided that wasn't the car for us but we saw another on the lot we liked. Larry grabbed those keys and we were on another test drive in minutes. Larry even had suggestions as to where to drive the car for the best roads. He was extremely knowledgeable about the area and very helpful and easy going. We talked briefly about a deal on that car and met the manager. There was no pressure. We called the next day and said we would buy that car. The dealership met every expectation we had. The deal was fair and the car was certified and in terrific condition. They worked hard to get us the financing we needed and even the signing of all the paperwork went smoothly. Everyone smiles and was very friendly. I didn't feel uncomfortable at all. I would recommend this dealership and I would return here again. They even made it very easy to obtain a registration in our home state. More
It was a terrific experience working with the team at Criswell. My salesman, Stefan Kube worked to get me a great deal on a cross-over in stock. I was able to purchase a vehicle with more options than I Criswell. My salesman, Stefan Kube worked to get me a great deal on a cross-over in stock. I was able to purchase a vehicle with more options than I thought I could afford. I was very pleased that Stefan was honest upfront, not aggressive and was willing to communicate both via email and on the phone. From locating the vehicle, to price negotiation, to test driving, to financing negotiations, through delivery, the experience was easy going. More
As a frequent customer I must say that Criswell Chevrolet provides exceptional service. Their management and staff provides excellent and timely service. From my first encounter was when I purchased a 2004 M provides exceptional service. Their management and staff provides excellent and timely service. From my first encounter was when I purchased a 2004 Monte Carlo and recent a 2012 Cruze for my wife who was very impressed with the selection of vehicles and the level of attention provided during the selection and delivery which went exceptionally well. Criswell Chevrolet service department provides superior service and in a timely manner which means a lot these days. Criswell Chevrolet will always handle my vehicle maintenance. BillK More
My experience was Amazing! I told Mr. Sell what I was looking for and he had the car cleaned, fueled, and ready to go before I got there. The reason I purchased my vehicle from Criswell was from the grea looking for and he had the car cleaned, fueled, and ready to go before I got there. The reason I purchased my vehicle from Criswell was from the great quality service that my father had 3 weeks previous when purchasing a car from Mr. Sell. Since I was there later in the day and I am guessing that was the reason for the wait to talk to Finance altough Mr. Krantz was very helpful. Overall couldn't be happier. Kyle Rice More
This was my first purchase from Criswell and it was probably the best new car buying experience I've had in the 40 years I've been buying cars. Stefan Kube went out of his way to help in finding out w probably the best new car buying experience I've had in the 40 years I've been buying cars. Stefan Kube went out of his way to help in finding out what incentives we qualified for and there was no pressure. The price was great and everyone from financing to the service department was friendly and helpful. I couldn't be happier with my new Corvette. More