Criswell Chevrolet

Sorryfor the delay in responding. Actually, the service rep person called, reminding me about my 3 month service check-up, and that prompted me to go thru all the paperwork I received when I first bought t rep person called, reminding me about my 3 month service check-up, and that prompted me to go thru all the paperwork I received when I first bought the car; including the reminder that there was a "rate your experience" email and card. Mike Furman did a super job for me while I was considering the purchase of my car. I had some questions and he was right on top of it with answers. He worked some numbers when it came to pricing and I appreciated all his effort. I wondered about a few accessories, and he gave me the correct advice. On the day that I picked up the car, he was very helpful, showed sincere interest, and took his time talking me thru all the options and operations of the car. A couple people have asked me about my car, and I've told them that I bought it at Criswell, and that they have a huge selection, reasonably priced. So I'm trying to help with more sales. More

I drive a Hummer and from the day I purchased this car, this dealership has done a great job servicing it and me. Dina is the best. this dealership has done a great job servicing it and me. Dina is the best. More

Everyone at Criswell was very friendly and helpful. I was greeted as soon as I arrived and shown the vehicles I was interested in quickly. The process of purchasing the vehicle was easy, and I was given plen greeted as soon as I arrived and shown the vehicles I was interested in quickly. The process of purchasing the vehicle was easy, and I was given plenty of time to think my decision over. Russell and Don were both very helpful and friendly. More

Top notch customer service, no pressure, easy, consultative process. When it came time to negotiate, it was easy, I made my rounds, found my best offers, and Criswell beat it, without the drama! consultative process. When it came time to negotiate, it was easy, I made my rounds, found my best offers, and Criswell beat it, without the drama! Highly recommend.. More

In January Jim convinced my son and myself that the 2012 Chevy Sonic wan a safe and economical vehicle. As my son drove the car, it proved to be a quality car, but on June 25th it proved to be a very safe Chevy Sonic wan a safe and economical vehicle. As my son drove the car, it proved to be a quality car, but on June 25th it proved to be a very safe car. My son was involved with an accident with a 2,000 pound cow. The car was damaged beyond repair after it flipped over and caught fire. The seat belt and air bags did their work, as my son emerged with only minor injuries. We went back to Jim Sell and bought yet another 2012 Chevy Sonic. We are very pleased and thank Chevrolet for building such a safe vehicle. I have always owned GM cars and this event further convinces me that my vehicle choices will remain with General Motors. Thank you, Frank K. Salvas, Sr. More

Traveled up from Virginia to purchase a new Corvette from Mike Furman. I couldn't be happier with the entire transaction. The car is great, the people at Criswell were great, and the whole experience more Mike Furman. I couldn't be happier with the entire transaction. The car is great, the people at Criswell were great, and the whole experience more than met my expectations. I highly recommend both Mike and the dealership. More

The Criswell web site is outstanding. I researched the vehicles that I wanted to test drive from the online inventory. The prices and options were clearly marked. Once at the dealership, I showed Gary the vehicles that I wanted to test drive from the online inventory. The prices and options were clearly marked. Once at the dealership, I showed Gary the printout for the car that I wanted to test drive and he quickly set the test drive up. There was no pressure to buy and Gary answered all of my questions quickly and accurately. The dealership was easy to find, located right off I270. There was plenty of parking in front. I ultimately bought the first car I test drove (Malibu) and have been very pleased with the car and the follow-up e-mails, letters, and phone calls from the dealership. More

I was shopping online for a BMW 330i and I stopped at Criswell Dealership offer. It was an immaculate black BMW 330i with brown leather interior and full options - the true BMW lovers and enthusiasts kno Criswell Dealership offer. It was an immaculate black BMW 330i with brown leather interior and full options - the true BMW lovers and enthusiasts know what I mean. Doug was the one who worked with me. From the very beginning Doug and I established a good personal contact and I felt like I was talking to myself. Doug told me take it for a spin and just pretend I'm not in the car, drive it as you would normally drive. You don't hear this too often from a sales person who usually wants to sell you the car. I felt very comfortable with him. I drove for may be 20 min and we talked about different stuff, including unrelated to cars and it felt very natural. The same experience continued in the Office where he extensively explained to me everything I need to know, as I told him that this would be my first such buying experience in the States. To make it shorter, I didn't buy that car for my own considerations (although I initially paid $4K) but I really enjoyed his outstanding personality and I'd recommend to anyone to ask for him. Again, thank you Doug. More

We were looking for a car for our daughter who is in We were looking for a car for our daughter who is in college in Ohio at Kent State. The Chevy Cruze fits her and our budget perfect. We came in with We were looking for a car for our daughter who is in college in Ohio at Kent State. The Chevy Cruze fits her and our budget perfect. We came in with what we would like to look at, Gary Gold showeds us a couple of cars we asked it we could drive the car Saturdat about 25 miles to our Doctors visit, Gary checked with his manager, the car was ready for us when we arrived. We drove it and had the use of it for about three hours and came back. We were sold long ago on the Crisswell Franchisee since we purchased a "07" HHR, we like the service department and the sales staff were all excelent. Over the years I have purchased many cars this was without question the easiest and smoothest transaction I ever had. Thanks PS. List your employees in alphabetical order, it would be easier to find. More

I gave Criswell the best rating I could base on the couresty and respect Mr Doug gave to my son and I. My son was shopping for a car on the internet saw some cars he wanted to check out not really thin couresty and respect Mr Doug gave to my son and I. My son was shopping for a car on the internet saw some cars he wanted to check out not really thinkging he was going to buy a car on July 2 2012. Mr Doug took the information we gave to him look up every vehicle and printed all we were interested in.Found the car on the first one we went to.MY son who is 24 was very excited how easy it was and the finance dept with Greg in and out in minute was the best.Thank you Mr.Doug More