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Criswell Chevrolet
Gaithersburg, MD
2,224 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction.
To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,224 reviews
January 29, 2024
Lots of inventory , lots of choices. I have bought a few cars from Gene. Hes why I keep coming back . I have bought a few cars from Gene. Hes why I keep coming back . More
by bryzac4613
January 27, 2024
Criswell is an outstanding car dealership. I have been using the service department for decades as my company cars have all been Tahoes. Criswell has always been competent, fair, and professio I have been using the service department for decades as my company cars have all been Tahoes. Criswell has always been competent, fair, and professional. I was delighted to have the opportunity to buy a Jeep Grand Cherokee from Criswell earlier this year. Gene Hoffman assisted me, and he did not disappoint. Gene was likewise professional, knowledgeable, and went above and beyond to assist me with my purchase. I am extremely appreciative of Gene Hoffman, and the Criswell culture. More
by nrhochberger
Employees Worked With
Gene Hoffman
January 26, 2024
We had a great experience purchasing our daughter’s very first car! Gene was very attentive and took great care of us! Our daughter is in love with her car!! Highly recommend Criswell! first car! Gene was very attentive and took great care of us! Our daughter is in love with her car!! Highly recommend Criswell! More
by jzimmerman723
Employees Worked With
Gene Hoffman
January 26, 2024
This is the 4th vehicle we purchased from Criswell. We are always satisfied with the customer service we receive. Gene Hoffman is attentive, Friendly, Honest and cares about our best interest. For as l We are always satisfied with the customer service we receive. Gene Hoffman is attentive, Friendly, Honest and cares about our best interest. For as long as we live in MD, Criswell family of dealerships will be the only place we will purchase our cars from. More
by ivan.gotay
January 26, 2024
We purchased 2 trucks from Gene at Crisswell. He was very professional, and we received great service. I would recommend Gene and Crisswell to anyone. He was very professional, and we received great service. I would recommend Gene and Crisswell to anyone. More
by troywilt7
Employees Worked With
Gene Hoffman
January 26, 2024
I am very appreciative of the service and support I received from Gene. From first contact to the final signature, I received top notch service. I have been telling everyone who asks about the truck received from Gene. From first contact to the final signature, I received top notch service. I have been telling everyone who asks about the truck to contact Gene at Criswell. Ever dealer has vehicles but not every dealer has great prices and the service that was provided. Thank you!! More
by Matt Tracey
Employees Worked With
Gene Hoffman
January 26, 2024
Gene was great! He helped me purchase a Used Chevy volt and he walked me through the features. I had done research on my own and knew I wanted the vehicle and gene m He helped me purchase a Used Chevy volt and he walked me through the features. I had done research on my own and knew I wanted the vehicle and gene made it happen! No frills, no beating around the bush, just an honest dealer at an honest dealership More
by Gray
Employees Worked With
Gene Hoffman
