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Criswell Chrysler Jeep Dodge RAM and FIAT

Gaithersburg, MD

4.4
820 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary goal is to satisfy our customers.
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84 Bureau Drive

Gaithersburg, MD

20878

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Showing 820 reviews

June 24, 2020

Mario was great. Delivered exactly as promised. He and whole company`s attention to detail was top notch. Would use them again if ever needed. More

by TMS
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Excellent! We are pleased to read that you found our team to be top notch. We look forward to working with you again in the future for all of your automotive needs!

June 23, 2020

Attempted to factory order a Rubicon Recon but Jeep shut down the order banks early. Leon worked with me finding a new one. I had a few personal issues to work through and Leon was extremely patient as I de More

by Mike B
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Mike, thank you for taking the time to share this outstanding review for Leon with us! We are ecstatic to hear that he was able to help you find exactly what you were looking for and helped you to have a stress free purchase.

June 14, 2020

Absolutely awesome to deal with. I send my Mother in Law and my friends to Sam to buy all of their cars. Anyone that I’ve ever sent has had nothing but great things to say about the experience. More

by Szan
Recommend Dealer
Yes
Employees Worked With
Sam Hall
Jun 17, 2020 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thanks so much for your continued relationship with Criswell and for your willingness to recommend our team to others! We look forward to seeing you again at your next visit!

June 10, 2020

Shane was amazing, I told him that I thought something was wrong with my brakes, but maybe it's in my head because it was a new car, he looked at me and smiled and said don't worry we will take care of it More

by mellyp
Recommend Dealer
Yes
Employees Worked With
Shane Vandyken
June 09, 2020

My wife and I drove from NY to pick up her new wrangler because of the great price and she wanted a discontinued color. Russell Kelley had been very knowledgeable and professional through the entire discu More

by C Dailey
Recommend Dealer
Yes
Employees Worked With
Russell Kelley
Jun 10, 2020 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Excellent! Thank you so much for taking the time to share your story with us; we were very happy to hear that Russell was really able to help you out!

June 06, 2020

THE Perfect Experience Recently purchased a preowned car from Criswell, with Richard Beckett as our salesman. Without question, Richard was the best sales representative I h More

by mustangdent2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for your willingness to recommend Richard and the Criswell team to others. We are ecstatic to hear that you had such a great purchasing experience! Enjoy your new vehicle and please don't hesitate to reach out if there is anything further we can do for you.

May 06, 2020

Mario Adams was great! This is my second car from him and can’t be any happier. This location is friendly and amazing. I recommend 10/10 More

by Dlynn
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2020 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for this enthusiastic and positive review for our team! We value your continued relationship with Criswell and look forward to working with you again at your next visit.

April 21, 2020

best car buying experience We drove down from Massachusetts to pick up a new Jeep Rubicon from Criswell. They were outstanding to deal with and I have sent many people to them More

by robenos2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Criswell Chrysler Dodge Jeep Ram Fiat.

March 11, 2020

TIRE REPLACEMENT Excellent Service -- Harry was very knowledgeable, polite and very helpful! All four tires replaced. Timely manner. The car drives like new. Highly More

by Kathleen.Moy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Ellsworth
Mar 12, 2020 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thanks Kathleen! We appreciate you taking the time to highlight the professionalism, knowledge, and friendliness of Harry and his team!

March 06, 2020

This was easy. I told him the vehicle I had and was sorry to part with. In two minutes (literally) he showed me the car that would take its place. He knew his vehicles and their features. We wasted no time. More

by David
Recommend Dealer
Yes
Employees Worked With
Richard Beckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Bartiromo
Mar 10, 2020 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Wonderful! Thank you for taking the time to share your story with us, we are ecstatic to hear that Richard was able to help you find the perfect vehicle to meet your needs!

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