Criswell Chrysler Jeep Dodge RAM and FIAT

Easiest car buying experience ever I am in sales myself so I appreciate when someone gives me all of the information I need to make a buying decision without all of the other fluff. I t I am in sales myself so I appreciate when someone gives me all of the information I need to make a buying decision without all of the other fluff. I talked to 3 other dealerships in the week before talking to Jourdain at Criswell and made very little progress. Jourdain called me one day with all of the information and options available and within 24 hours we had made the decision and 18 hours after that we picked up our new Jeep Grand Cherokee. Keep in mind we live in Pennsylvania and have a Jeep dealership about 5 minutes from our house but we decided to drive almost 3 hours to pick up this Jeep and the main reason....Jourdain. He is knowledgeable, friendly and I would make that drive again and hope to in a couple of years to get a Ram pickup truck. Thanks Jourdain and Criswell, appreciate you making this experience smooth and fun. More

Excelent service and support every time! Been purchasing personal and fleet vehicles through Criswell for about 15 years. Salesman PETER EATON has always gone above and beyond both during th Been purchasing personal and fleet vehicles through Criswell for about 15 years. Salesman PETER EATON has always gone above and beyond both during the sale and for years after! Even when there is the occasional misunderstanding of a service/repair issue, they step up and have always gone the extra mile. I, my family, many friends and our business have enjoyed working with the Criswell team! More

A+ Experience. Well to be quite honest, Criswell gets an A+ largely impart to there sales team, mainly Peter Eaton.. My wife and I have been dealing with Peter for a Well to be quite honest, Criswell gets an A+ largely impart to there sales team, mainly Peter Eaton.. My wife and I have been dealing with Peter for a few years now and the guy just does everything he can to make buying a vehicle from criswell as easy as possible. It only takes one simple phone call to Peter to let him know what were looking for and hes calling right back letting us know what hes found.. I also have to give credit to the service department too, they do a great job when needing to bring our vehicles in for service or repairs.. I cant say enough how we appreciate Peter and everyone at Criswell for how they treat us.. We Highly recommend Criswell and there staff and Service Dept... More

My name is Assadollah Lotfalikhan Zand and today I went to get my oil changed with my service advisor Vanessa Gageiro and she was amazing and always does an amazing job. I just am so happy to have her help to get my oil changed with my service advisor Vanessa Gageiro and she was amazing and always does an amazing job. I just am so happy to have her help! More

Mike Osegueda should become Criswell’s Tech Manager! We purchased a Jeep Renegade (2019) but for some reason the siriusXM only displayed channels 0 and 1. After several tries by myself, my husband, the We purchased a Jeep Renegade (2019) but for some reason the siriusXM only displayed channels 0 and 1. After several tries by myself, my husband, the Jeep Specialist (salesman), Mike solved the problem in 2 minutes!!! When I purchased my other car, the dealership set up an appointment with a technology specialist to teach the new owners how to program all the new car technology. I think Criswell should promote Mike and offer him to be Criswells technology manager so that new owners can learn how to operate their new car technologies!! More

Great sales rep and great experience My family and I had the pleasure of working with Carl. He’s a friendly and knowledgeable guy that lead to the best car buying experience I’ve had. W My family and I had the pleasure of working with Carl. He’s a friendly and knowledgeable guy that lead to the best car buying experience I’ve had. We couldn’t be happier with the purchase of our scatpack and look forward to future experiences with him and Criswell. Highly recommend seeing Carl. -Mike More

Never again Purchased a new minivan from them. When I came home found that it had some underbody damage. Ask them to fix it and was told go pound sand in the most Purchased a new minivan from them. When I came home found that it had some underbody damage. Ask them to fix it and was told go pound sand in the most insulting way possible- Kevin suggested that I doctored the timestamp on the pictures I took to appear taken on the day of the purchase. More

Awesome service! I met Harry when I took my car in for service. He was personable, professional, considerate, and a pleasure to work with. I was very impressed that he I met Harry when I took my car in for service. He was personable, professional, considerate, and a pleasure to work with. I was very impressed that he took a lot of time with me to explain everything, and answered all my questions, so I thoroughly understood what was going on, and got everything taken care of. Thank you, Harry, for the awesome service! More

Exemplary Sales And Service A good car salesman finds you the car you want in their inventory. A great car salesman tells you they can't get it, and sends you to the competition A good car salesman finds you the car you want in their inventory. A great car salesman tells you they can't get it, and sends you to the competition to get what you want, telling you they just want you to be happy. Great car salesman are rare, but there's one at Criswell Jeep, and his name is Julian. I can't say enough good about him. He listened to what I wanted, matched the car's engine and capability to what I was looking for, tried to get what I wanted, and when he couldn't, through no fault of his own, he set it up for me to get it at the same price elsewhere. Julian is knowledgeable, kind, caring, and helpful. I also want to mention the sales manager, Julius, who was so nice, and let it be known there were no hidden charges at Criswell, unlike the competition, and told me up front what the total cost would be. I was so impressed with the sales staff at Criswell that I'm also taking my car there for service, and have met a very nice, caring staff member there, Shane, who I'm happy to say I'll be working with in the future. Next time I'm looking for a new Jeep, I'm going straight to Criswell, and Julian and Julius. Love Criswell! More