Back

Criswell Chrysler Jeep Dodge RAM and FIAT

Gaithersburg, MD

4.4
820 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest groups of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. At Criswell Chrysler Jeep Dodge RAM, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary goal is to satisfy our customers.
Contact Dealership

84 Bureau Drive

Gaithersburg, MD

20878

Directions

By Type

Showing 820 reviews

December 12, 2019

Très satisfait. Nous venons avec la peur dans le ventre. Mais quand on a parlé avec Khalil. On était satisfait et on est presse. De revenir. More

by lompo.f2@
Recommend Dealer
Yes
Employees Worked With
Khalil Kechrid
Dec 16, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for taking the time to provide our team with this 5 star review!

December 02, 2019

It was ok Deal could have been better only if they listened. But overall was experience was good and would probably deal and even recommend them to friends and More

by jEeP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Travis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for taking the time to provide us with this feedback. We're sorry to hear that your visit was not 100% satisfactory but we appreciate this chance to improve and better serve you at your next visit!

December 01, 2019

Factory Order Couldn't Be Easier From start to finish the experience I had working with Criswell Chrysler Jeep Dodge RAM and FIAT was easy, smooth, and professional. Leon Travis was m More

by Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Outstanding! We are thrilled to hear that Leon and the Criswell team helped to make this a stress free purchase for you! We look forward to your next visit! Take care!

November 08, 2019

Professional and easy to work with Had a very transparent, quick deal with Lean Travis at Criswell. Everything went great! Got a great price up front (very quickly) and had no surpris More

by troberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Wonderful! We are so happy to hear that Leon helped you to have an excellent, efficient purchase. If there is anything further we can do to assist you, please do not hesitate to reach out to any of our team members.

October 26, 2019

Easiest car buying experience ever I am in sales myself so I appreciate when someone gives me all of the information I need to make a buying decision without all of the other fluff. I t More

by Brian King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jourdain McCants
Oct 31, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Brian, thank you so much for taking the time to review your recent purchase experience. We are thrilled that you are able to report that Jourdain and the rest of the Criswell team made it worth your while to drive out of your way for your exciting new Jeep! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2019

My best vehicle buying experience ever I’m 74 year old and this is the best buying experience I’ve ever had at a car dealer. We were looking for a truck with specific capabilities and Criss More

by Seasoned RAM buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thong Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Foster Gambrell was our salesman
October 18, 2019

Excelent service and support every time! Been purchasing personal and fleet vehicles through Criswell for about 15 years. Salesman PETER EATON has always gone above and beyond both during th More

by Poolman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
Oct 23, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for this excellent review of our entire team! We value your choice of Criswell for your automotive needs and look forward to working with you again at your next visit.

Oct 28, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for taking the time to share your story with us! We are ecstatic to hear that you found our team to be helpful, knowledgable, and efficient. Enjoy your new truck and please don't hesitate to reach out if you have any other questions.

October 14, 2019

A+ Experience. Well to be quite honest, Criswell gets an A+ largely impart to there sales team, mainly Peter Eaton.. My wife and I have been dealing with Peter for a More

by Rich Aikens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Eaton
Oct 16, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for your willingness to recommend our entire team here at Criswell! We're so happy to hear that both sales and service consistently provide you with a smooth, stress free, high quality experience!

October 10, 2019

My name is Assadollah Lotfalikhan Zand and today I went to get my oil changed with my service advisor Vanessa Gageiro and she was amazing and always does an amazing job. I just am so happy to have her help More

by Assadollah Lotfalikhan Zand
Recommend Dealer
Yes
Employees Worked With
Vanessa Gageiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for taking the time to provide us with this outstanding review! We will be sure to share our kind words with Vanessa and her team! We look forward to seeing you again at your next visit.

September 08, 2019

Mike Osegueda should become Criswell’s Tech Manager! We purchased a Jeep Renegade (2019) but for some reason the siriusXM only displayed channels 0 and 1. After several tries by myself, my husband, the More

by Dmelling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Osegueda
Sep 11, 2019 -

Criswell Chrysler Jeep Dodge RAM and FIAT responded

Thank you so much for this kind review! We are so pleased that Mike was able to help you resolve this issue. If you have any further questions, please give us a call. We're always happy to help!

...
15
...