Criswell Chrysler Jeep Dodge RAM and FIAT

Tony was great to work with. He's a friendly, insightful and very informed professional. If you're venturing out on your own to purchase a vehicle, Tony is the guy to go to. It was a very positiv insightful and very informed professional. If you're venturing out on your own to purchase a vehicle, Tony is the guy to go to. It was a very positive experience overall. Thanks Tony! More

Stephen Schulman was the greatest! It has been many years since I bought a new car and Stephen Schulman was a no pressure kind of salesman, and answered all my questions and my wife's questions about t years since I bought a new car and Stephen Schulman was a no pressure kind of salesman, and answered all my questions and my wife's questions about the Abarth. The experience/knowledge he had about the car was fantastic and the soft approach he took was awesome and made buying the car a very/extremely nice experience. I would recommend Stephen to anyone who asks me who we dealt with at Criswell Fiat! Thanks Stephen for making car buying a awesome experience!! More

Mike Long, who we had pleasure to work with, was absolutely exceptional in every possible way. He exceeded our expectations by delivering an exceptional level of customer service experience and pati absolutely exceptional in every possible way. He exceeded our expectations by delivering an exceptional level of customer service experience and patience. Mike was caring and professional. He was very quick to respond to all our concerns, requests and questions. Thank you so much for all your assistance and guidance throughout the entire process of choosing the "right" vehicle. It was easy, clear, and beneficial. More

After inquiring about a Grand Cherokee Overland through Truecar, Mike Long was very responsive and reached out to me to schedule a test drive and answer any questions i had regarding the vehicle. Mike gree Truecar, Mike Long was very responsive and reached out to me to schedule a test drive and answer any questions i had regarding the vehicle. Mike greeted me on Saturday (2/16/13) for a test drive and a short time later I was the proud new owner of a JGC. My experience with Mike and Jason Allen, who assisted Mike as he juggled other customers was nothing but positive. In addition, the Finance Manager was very helpful and professional explaining extended warranty options that best suited my needs. I would recommend Criswell Jeep and Mike and Jason to anyone looking for a Jeep/Dodge/Chrysler. More

Tony has been most helpful. Not only is he kind and ready to accomodate your choices but he also insists on showing all the functions of the car. He is very meticulous and does not forget one single thing. to accomodate your choices but he also insists on showing all the functions of the car. He is very meticulous and does not forget one single thing. When we went for the test drive I was a bit nervous but Tony soon made me feel like I belonged to the car --or was it that the car belonged to me?. He did not say much but I could feel that he was observing my driving. It was a total success. Tony can even overdo what his responsilities require. I am very happy to have had him as my dealer and would not hesitate to recommend him strongly to a friend Bravo! Tony Catherine Jourdan More

I went to the dealership looking for a car that I can afford and that would handle the snow. Mike Long showed me the 2012 Jeep Liberty in the showroom and I was in love with it. He showed me the differen afford and that would handle the snow. Mike Long showed me the 2012 Jeep Liberty in the showroom and I was in love with it. He showed me the difference in prices which helped me decided if I wanted to lease the car or buy it. Once I decided to get the car he help my father and I navigate the inside of the car and showed me new things about the car I would have not noticed. Mike was very knowledgeable of the car which helped. Later he helped my dad set up a date to put Cilajet on his car. Later that day Jeffrey Duncan was helping us with the financal aspect of the car and asked us to look over the numbers. One of the numbers was wrong and he helped us fix it right away. I apprectiate the kindness that all of the Criswell employees gave me and I am very happy with my car. More

Bought a Prima Edizione 500 last August. Took car in for oil/filter change. While I was there, ordered aluminum pedals. Pedals delivered next day and installed. Could not be more pleased with the total e oil/filter change. While I was there, ordered aluminum pedals. Pedals delivered next day and installed. Could not be more pleased with the total experience. Service was fast, efficient and price was right (covered under free-maintenace) Pedal price was terrific, installation was painless. I am accustomed to good service with my Cadillac and Maserati service providers but they have nothing on this Fiat dealership. This dealership has got it right! Grazie mille Fiat of Gaithersburg. More

Recently, my wife and I had gone to Gaithersburg Md to look at the new Fiats. We were thinking about replacing an older vehicle. When we arrived at Criswell Auto we were very pleasantly greeted by Arnol look at the new Fiats. We were thinking about replacing an older vehicle. When we arrived at Criswell Auto we were very pleasantly greeted by Arnold Garcia, we felt an instant connection with him. He had an enthusiastic, happy and overall positive attitude about his job. We initially came for a green, affordable, reliable and a 2013 model. While sitting in the showroom, my wife had pointed out that she was taken by the Fiat 500 Mocha Latte. We took it for a test drive, loved the smoothness of the manual, the comfortable seats, Bose stereo system and all the other options that were on the vehicle. Arnold owning and knowing the Fiat was extremely informative on all the cars functions. That was it, we decided that day, that was the car. Two days later we were ready to purchase and bring our new vehicle home, so excited!!!! Thank you so much Arnold!!! I will definitely recommend you and Criswell Auto to all our friends, family and customers. You were great and I think Criswell has a valued employee in you. Congratulations on your engagement, we hope the best for you and your fiance and we hope you visit Bermuda. Thanks Again, Karen and Bob Lineaweaver More

Mike Long was extremely personable, helpful and professional. I was nervous coming in to buy my first car after hearing many horror stories of the nature of car salesmen. Mike did not reflect any professional. I was nervous coming in to buy my first car after hearing many horror stories of the nature of car salesmen. Mike did not reflect any of these stereotypes. He made me feel that he had my best interest in mind and did not seem to take advantage of my obvious lack of experience in car buying. More

Hadn't purchased a new vehicle in quite a while, so my expectations were low. Instead, the time spent at this dealership was way above my expectations . Great service from Tony, Jason and Jeff . Fou my expectations were low. Instead, the time spent at this dealership was way above my expectations . Great service from Tony, Jason and Jeff . Found the exact vehicle that we were looking for and the price was right. I would highly reccommend this location to friends and family. I now own two Grand Cherokees! Roy Nichols More