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Criswell Honda

Germantown, MD

4.8
3,069 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 3,069 reviews

August 06, 2026

I bought a second hand car from Uche on the 17 August 2026. He was exceptional and really let me get a good drive with the car. He was friendly, patient and understanding and the entire purchase process More

by daniel33433
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uche Umunna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Criswell Honda responded

Daniel, thank you for sharing your review of Uche and our team at Criswell Honda! Enjoy your new ride!

August 05, 2026

Nelson was great! Very professional and the store manager was exceptional. Dustin made the process super easy. Thank you! They actually care about you and why you are More

by tghallegher1414
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Criswell Honda responded

Thank you for choosing Criswell Honda and for sharing your feedback! Nelson, Dustin, and the team are grateful for your support!

August 03, 2026

My daughter purchased her car here last week. I was thoroughly impressed. Our salesperson Tas did a great job. He explained he was new and quickly passed us off to his boss. We were introduced to More

by stevepelos554
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Criswell Honda responded

Hi Steve, we're grateful for your kind words! It's fantastic Dustin provided such a memorable experience. Thank you for choosing Criswell Honda and congratulations to your daughter on her new car!

July 31, 2026

Juan was extremely helpful, giving me the full information and keeping me updated throught. Overall the entire experience was timely and above expectations. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 31, 2026 -

Criswell Honda responded

Maria, we're glad to hear Juan and our team went above and beyond at Criswell Honda. Thank you for choosing us!

July 30, 2026

Cindy was extremely helpful and professional. She kept in touch with me and worked through every step of the process. The manager Dustin was also kind and efficient. Will in finance explained eve More

by mariama_147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Criswell Honda responded

Thank you for sharing your experience with Cindy, Dustin, and Will! We truly appreciate your business and hope to see you again at Criswell Honda.

July 23, 2026

Very friendly customer service, straight to the point, helps new buyers understand easily and overall was a good experience. More

by Kirahylee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Nagapetov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2026 -

Criswell Honda responded

We're so glad you felt well taken care of by our team! Thank you for choosing Criswell Honda and for sharing your feedback with us. Safe travels ahead!

July 21, 2026

Great! Beacause Cindy and other people Try to help for everything like price and car about what is goods everything need to explain! She help very goo More

by Anil Shah
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jul 21, 2026 -

Criswell Honda responded

Anil, we are so glad Cindy and the rest of the team made your experience a great one. Thank you for choosing Criswell Honda and for your support!

July 18, 2026

The very best experience. Cindy and Leslie provided superior service for our new car purchase. Will recommend them to anyone.. More

by williammccormick9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Criswell Honda responded

Thank you for recommending Cindy and Leslie! We're so happy to hear that you had a great experience with our team. Congratulations on your new car! -Criswell Honda

July 18, 2026

My wife and I came in the other day as first time car buyers and Eric from Criswell made the process easy and comfortable! Walked away with a used car that we love and are excited to keep around for a wh More

by Dgpalmatary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kouame
Jul 20, 2026 -

Criswell Honda responded

Congratulations on your car, and thank you for choosing Criswell Honda! We're glad Eric made your first car buying experience so smooth and comfy. Welcome to the Criswell family, and enjoy the ride!

July 17, 2026

Cindy and Aaron were excellent! They listened to my needs and provided updates about my car maintenance at regular intervals. I felt like they cared about me and my car and did not More

by Shannon.Silkensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy and Aaron
Jul 17, 2026 -

Criswell Honda responded

Hi Shannon, it's awesome to hear Cindy and Aaron took such good care of you. We’re grateful for your business, and we hope to see you again at Criswell Honda. Safe travels!

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