Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,923 reviews
Excellent and Exquisite Customer Service! Dominique Vatuonne II was exquisite!, Took care of me with authenticity and genuine propensity for serving. Overall all the salespeople where friendly Dominique Vatuonne II was exquisite!, Took care of me with authenticity and genuine propensity for serving. Overall all the salespeople where friendly, nice atmosphere. The finance person, Kolo, was also very helpful. Very laid back dealer, no stress, they put people before profit. You can them 100% to get you the best deal! They even fed me! Looking forward to having my vehicle serviced there as well. More
Good service I bought my new 2016 CRV from Criswell Honda, yesterday I went to there for oil change. Lynn Smith was very kind and asked what kind of service I need I bought my new 2016 CRV from Criswell Honda, yesterday I went to there for oil change. Lynn Smith was very kind and asked what kind of service I need for my car. After she knew my car need oil change, she suggested me to take a shuttle to go back to my workplace since waiting line is long and it might take 3 hours. She then kindly give me a board for taking shuttle. I am very satisfied with this service. More
Very helpful My husband and I needed to buy a new car after ours was totaled. We stopped in on a whim to view one car we saw online. Jae met us at the door and too My husband and I needed to buy a new car after ours was totaled. We stopped in on a whim to view one car we saw online. Jae met us at the door and took care of us from there. He wasn't pushy and was very friendly. We had our max budget and Jae and his manager, Mike, worked to help us get as close to that range as possible. They then worked with financing to help us get a monthly payment we were comfortable with. The car buying process can be such a hassle, but they helped make it go smoothly. Keep in mind, that the process itself does take time, but I don't think that is really anything they can control. More
First Car Purchase Jae was overall really great. He returned my phone call right away and even followed up with a text about the car I was interested in. He was very eas Jae was overall really great. He returned my phone call right away and even followed up with a text about the car I was interested in. He was very easy to talk and very down to earth and was really looking to help me get the car I needed, not just make a sale! This was actually my first time buying a car and he made it really great. More
Satisfied I had the best customer service ever from Dominique He is such a great guy who knows he job very well. I would recommend him to anyone I had the best customer service ever from Dominique He is such a great guy who knows he job very well. I would recommend him to anyone More
Thanks to Jae Lim, I am a happy new owner of CR-V My husband and I are the repeat customers to this dealer. 4 years ago we purchased 2 cars from Criswell, and the salesman who helped us was Jae Lim. My husband and I are the repeat customers to this dealer. 4 years ago we purchased 2 cars from Criswell, and the salesman who helped us was Jae Lim. Since unexpected accident in Janurary, I lost my car and I had to buy a new one. We did not hesitate to reach out to Jae Lim for my need, and we are not disappointed. He was very helpful from the beginning to the end. He is friendly, thoughtful, knowledgeable (he used to be a mechanic!) and trustworthy. I highly recommend Jae Lim for anyone. More
They work hard to make YOU the customer happy!! The staff is very helpful in answering questions and assisting in making the purchase of a new/used vehicle. A great experience to deal with an upsta The staff is very helpful in answering questions and assisting in making the purchase of a new/used vehicle. A great experience to deal with an upstanding dealership and pleasurable staff at Criswell Honda, thanks. More
Victor was the best salesman I have worked with..ever. From the second I arrived at the dealership, Victor was an absolute pleasure to work with. Victor listened to what I was looking for and provided the From the second I arrived at the dealership, Victor was an absolute pleasure to work with. Victor listened to what I was looking for and provided the product knowledge to get me in to the perfect vehicle (on his first try). Not only did he respect my budget and requests his team work with Jessica Baum was nothing less than exceptional. Both team members made an extremely stressful day quick, easy and understandable. I truly felt my best interests were considered through the entire buying process. Would recommend these two to all customers! More
Wonderful Car Buying Experience Dominique made my car buying experience a memorable one.I like the way he approached.No disturbing calls.He explained the car features which I looked Dominique made my car buying experience a memorable one.I like the way he approached.No disturbing calls.He explained the car features which I looked at and offered good deal. He was very professional and sincere.I would recommend Criswell Honda. Special thanks to Rameez & Umar to get the best deal. More
Thanks to Dominique Vattuone Dominique Vattuone is the one who helped me buying my new Honda Civic. He was fast and practical. They picked me from my home so I could drive back Dominique Vattuone is the one who helped me buying my new Honda Civic. He was fast and practical. They picked me from my home so I could drive back home using my new car. Overall it was a very pleasant experience. More