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Criswell Honda

Germantown, MD

4.8
2,923 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,923 reviews

February 17, 2018

Excellent and Exquisite Customer Service! Dominique Vatuonne II was exquisite!, Took care of me with authenticity and genuine propensity for serving. Overall all the salespeople where friendly More

by lbeebediaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2018 -

Criswell Honda responded

Thank you for the wonderful review! We are thrilled to hear that you had an excellent car buying experience at Criswell Honda. We trust that you will find that our service department provides the same high-quality service that you have encountered with Dominique and our sales team. We look forward to seeing you when your vehicle is ready for its first service checkup.

February 14, 2018

Good service I bought my new 2016 CRV from Criswell Honda, yesterday I went to there for oil change. Lynn Smith was very kind and asked what kind of service I need More

by Yuxue
Recommend Dealer
Yes
Employees Worked With
Lynn Smith
Feb 15, 2018 -

Criswell Honda responded

Thank you for choosing Criswell Honda! It's a pleasure to hear that Lynn helped with arrangements to make this service appointment as easy and convenient as possible for you. We appreciate the opportunity to work with you to help keep your car well maintained and look forward to seeing you again when your vehicle is due for its next service.

February 12, 2018

Very helpful My husband and I needed to buy a new car after ours was totaled. We stopped in on a whim to view one car we saw online. Jae met us at the door and too More

by Quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Mike Tomazos
Feb 14, 2018 -

Criswell Honda responded

We're so glad you stopped in to look at cars! We're even happier to hear that our friendly and helpful team was able to work through the car buying process with you to provide a car that suits both your needs and your budget. Thanks again for choosing Criswell Honda!

February 11, 2018

First Car Purchase Jae was overall really great. He returned my phone call right away and even followed up with a text about the car I was interested in. He was very eas More

by carbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Young
Feb 14, 2018 -

Criswell Honda responded

Congratulations on buying your first car! We're so glad that you chose Criswell to be a part of this exciting event. It's wonderful to know that Jae worked with you to help you get the car that you needed and made the process as easy as possible.

February 10, 2018

Satisfied I had the best customer service ever from Dominique He is such a great guy who knows he job very well. I would recommend him to anyone More

by Ngood5
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Criswell Honda responded

Thanks for choosing Criswell for your new vehicle! Dominique is well known for the outstanding customer service that he provides. We appreciate your recommendations and look forward to helping others find a great new Honda.

February 09, 2018

Thanks to Jae Lim, I am a happy new owner of CR-V My husband and I are the repeat customers to this dealer. 4 years ago we purchased 2 cars from Criswell, and the salesman who helped us was Jae Lim. More

by KDillon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Jessica Baum, Umar Chaudhry
Feb 13, 2018 -

Criswell Honda responded

We're sorry to hear about your car. We appreciate knowing that you were able to depend on Jae to help you find a replacement at Criswell Honda and we thank you for the great review!

February 08, 2018

They work hard to make YOU the customer happy!! The staff is very helpful in answering questions and assisting in making the purchase of a new/used vehicle. A great experience to deal with an upsta More

by slrguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa, Victor Azari, Mike Cohen, George Ayoub, Calvin Young, Carlos Mejia, Wale Ewebiyi
Feb 13, 2018 -

Criswell Honda responded

We're glad to see that the Criswell team made your car buying experience so great! We appreciate your business and look forward to helping you again.

February 07, 2018

Victor was the best salesman I have worked with..ever. From the second I arrived at the dealership, Victor was an absolute pleasure to work with. Victor listened to what I was looking for and provided the More

by Melanie Rowe-Partridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Jessica Baum
Feb 08, 2018 -

Criswell Honda responded

Thanks for the recommendations! It's wonderful to hear that your car buying experience at Criswell Honda was such a pleasant event. We appreciate knowing that Victor and Jessica helped make the process simple and efficient. Thanks again for choosing our Criswell Honda!

February 07, 2018

Wonderful Car Buying Experience Dominique made my car buying experience a memorable one.I like the way he approached.No disturbing calls.He explained the car features which I looked More

by Saravanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rameez Haq, Umar Chaudhry
Feb 08, 2018 -

Criswell Honda responded

We are so glad to hear that our sales team provided you with a wonderful buying experience! The sales team at Honda makes it a priority to help our customers find the right car at a price that fits the budget. We appreciate you choosing Criswell Honda and hope that you enjoy your new vehicle as much as we think you will.

February 07, 2018

Thanks to Dominique Vattuone Dominique Vattuone is the one who helped me buying my new Honda Civic. He was fast and practical. They picked me from my home so I could drive back More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Criswell Honda responded

We're glad to hear that you had an outstanding car buying experience at Criswell Honda. Dominique often goes above and beyond to make sure that our customers have the best buying experience possible. We appreciate you choosing Criswell and look forward to working with you again.

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