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Criswell Honda

Germantown, MD

4.8
2,990 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,990 reviews

February 11, 2018

First Car Purchase Jae was overall really great. He returned my phone call right away and even followed up with a text about the car I was interested in. He was very eas More

by carbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Calvin Young
Feb 14, 2018 -

Criswell Honda responded

Congratulations on buying your first car! We're so glad that you chose Criswell to be a part of this exciting event. It's wonderful to know that Jae worked with you to help you get the car that you needed and made the process as easy as possible.

February 10, 2018

Satisfied I had the best customer service ever from Dominique He is such a great guy who knows he job very well. I would recommend him to anyone More

by Ngood5
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Criswell Honda responded

Thanks for choosing Criswell for your new vehicle! Dominique is well known for the outstanding customer service that he provides. We appreciate your recommendations and look forward to helping others find a great new Honda.

February 09, 2018

Thanks to Jae Lim, I am a happy new owner of CR-V My husband and I are the repeat customers to this dealer. 4 years ago we purchased 2 cars from Criswell, and the salesman who helped us was Jae Lim. More

by KDillon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jae Lim, Jessica Baum, Umar Chaudhry
Feb 13, 2018 -

Criswell Honda responded

We're sorry to hear about your car. We appreciate knowing that you were able to depend on Jae to help you find a replacement at Criswell Honda and we thank you for the great review!

February 08, 2018

They work hard to make YOU the customer happy!! The staff is very helpful in answering questions and assisting in making the purchase of a new/used vehicle. A great experience to deal with an upsta More

by slrguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Szot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Mesa, Victor Azari, Mike Cohen, George Ayoub, Calvin Young, Carlos Mejia, Wale Ewebiyi
Feb 13, 2018 -

Criswell Honda responded

We're glad to see that the Criswell team made your car buying experience so great! We appreciate your business and look forward to helping you again.

February 07, 2018

Victor was the best salesman I have worked with..ever. From the second I arrived at the dealership, Victor was an absolute pleasure to work with. Victor listened to what I was looking for and provided the More

by Melanie Rowe-Partridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Castro, Jessica Baum
Feb 08, 2018 -

Criswell Honda responded

Thanks for the recommendations! It's wonderful to hear that your car buying experience at Criswell Honda was such a pleasant event. We appreciate knowing that Victor and Jessica helped make the process simple and efficient. Thanks again for choosing our Criswell Honda!

February 07, 2018

Wonderful Car Buying Experience Dominique made my car buying experience a memorable one.I like the way he approached.No disturbing calls.He explained the car features which I looked More

by Saravanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rameez Haq, Umar Chaudhry
Feb 08, 2018 -

Criswell Honda responded

We are so glad to hear that our sales team provided you with a wonderful buying experience! The sales team at Honda makes it a priority to help our customers find the right car at a price that fits the budget. We appreciate you choosing Criswell Honda and hope that you enjoy your new vehicle as much as we think you will.

February 07, 2018

Thanks to Dominique Vattuone Dominique Vattuone is the one who helped me buying my new Honda Civic. He was fast and practical. They picked me from my home so I could drive back More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Criswell Honda responded

We're glad to hear that you had an outstanding car buying experience at Criswell Honda. Dominique often goes above and beyond to make sure that our customers have the best buying experience possible. We appreciate you choosing Criswell and look forward to working with you again.

February 05, 2018

Professional and Sincere Salesmanship Dominque was professional, personable, trusted, sincere. Purchasing a CR-V Honda through Dominique was the most positive experience we ever had in pur More

by Happy CR-V Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Criswell Honda responded

Thank you so much for sharing your comments with us. It's wonderful to hear that Dominique went above and beyond the usual expectations and provided you with additional information as well as an excellent customer service experience. Our sales team knows how important it is to understand all the features of your new vehicle and are happy to help with them. We appreciate you choosing Criswell Honda for your recent purchase!

February 04, 2018

Wonderful, No-Nonsense Experience! My husband and I were recently in the market for a new 2018 Honda Accord. We were tremendously pleased with our experience at Criswell Honda, just 30 More

by Nat D Cam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Krieger
Feb 06, 2018 -

Criswell Honda responded

Thank you for choosing Criswell for your new Honda! Many of our customers comment on the outstanding customer service they receive when working with Dominique. We appreciate your confidence in our dealership and the willingness to recommend Criswell to others that are in the market for a new vehicle.

February 04, 2018

Professional and attentive Steve Kwon is very professional and answered all my questions even if he was not sure, he consulted someone else and always got back to me. He explain More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Baum, Umar Chaudhry, Steve Kwon
Feb 06, 2018 -

Criswell Honda responded

Our team works hard to make sure you are a satisfied customer and we are glad to hear that we met our goal! We value your business at Criswell Honda and appreciate you taking the time to share your story with us.

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