Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Amazing Amazing .... Amazing! Criswell has hit the jackpot hiring Eric Konan. He was soo funny and very helpful the whole time.you could tell he wasn't just trying to make a quick Criswell has hit the jackpot hiring Eric Konan. He was soo funny and very helpful the whole time.you could tell he wasn't just trying to make a quick sale and be done with it, he took his time to explain everything to me and make sure that not only I but my mother understood everything that he was telling us. I bought my first car through him ad when we went to go and get the car financed it got even better. EVERYONE was so nice and had my best interest at heart. it means a lot when you have someone who is actually willing to take their time to help someone who's baseline for looking for a car is "something that moves". If you want to be taken care of and have people work with you make your way to Criswell Honda ! I love my Burgandy baby Destiny More
Awesome Service Great no hassle dealership. In a few hours I was able to turn in my old lease and get a brand new beautiful Civic. All I had to do was name a monthly Great no hassle dealership. In a few hours I was able to turn in my old lease and get a brand new beautiful Civic. All I had to do was name a monthly payment that was fair and a down payment that was adequate. More
Excellent Service The Criswell experience was exceptional. My sale rep Dominique Vattuone went above and beyond to ensure I got the exact car and price that I was look The Criswell experience was exceptional. My sale rep Dominique Vattuone went above and beyond to ensure I got the exact car and price that I was looking for. He is very knowledgeable about the vehicle and was very professional. I would highly recommend him to my friends and family as well as buying my next car from him. Thanks again! FS More
Got Exactly the Car I Wanted! I was lucky enough to drive of the Criswell lot with an all new 2017 Honda Civic Si yesterday (6/7/2017) in the color that I wanted (Crystal Black)! K I was lucky enough to drive of the Criswell lot with an all new 2017 Honda Civic Si yesterday (6/7/2017) in the color that I wanted (Crystal Black)! Kwame Odum and I were in contact via email regarding the new Civic Si's and let him know that I wanted a sedan. He reached out to me on Tuesday (6/6/2017) letting me know that there was on that just came off the truck! I rushed over to look at it and fell in love. Kwame was able to give me precise information about the vehicle so he definitely did his research. Unfortunately, I was not able to test drive the vehicle because it hadn't been inspected yet. He informed me to come back the next day to test drive it. After test driving the vehicle, I was madly in love! What I appreciated most was the fact that Kwame was not pushy. He did his very best to accommodate me and was also very personable. The reason why I gave the dealership a 4 star rating is due to the amount of time that I was there. I arrived around 2:30 pm and drove off the lot at 8:30ish pm. I'm not sure if there were system issues but that's neither here nor there. The finance person, Nancy was also very helpful. She told me that she was getting acclimated with all the new systems because she had recently arrived at Criswell. Nancy was also not pushy when I declined add-ons. All in all, I would definitely purchase my next vehicle from Criswell and will recommend them to others. They certainly know how to take care of their customers. Make sure you ask for Kwame Odum! Thanks again, Kwame and Nancy! More
Wonderful. Courteous, professional service! The best ever! My car was totaled and I was at a loss. I knew I wanted another Honda and had heard good things about Criswell, loved it. My car was totaled and I was at a loss. I knew I wanted another Honda and had heard good things about Criswell, loved it. More
Teddy Pak My service adviser, Teddy Pak, gave me an objective evaluation of the conditions of my car, and gave me a professional advice on how to fix the proble My service adviser, Teddy Pak, gave me an objective evaluation of the conditions of my car, and gave me a professional advice on how to fix the problems. The overall environment in the waiting is excellent. The adviser is friendly. More
Best experience ever If you hate the car buying experience, Natasha is the salesperson for you. She was easy going and engaging. She made the vehicle purchase the best I If you hate the car buying experience, Natasha is the salesperson for you. She was easy going and engaging. She made the vehicle purchase the best I have ever had and would highly recommend her to anyone looking to purchase a vehicle. She was very knowledgeable and provides exceptional service without the high pressure sales pitch. More
2017 Honda Odessey Purchase I worked with Victor Castro. He was very knowledgeable and helpful with my Odessey purchase. He strived to make it a pleasant experience and went out I worked with Victor Castro. He was very knowledgeable and helpful with my Odessey purchase. He strived to make it a pleasant experience and went out of his way to provide excellent customer service. More
Jeep Wrangler Purchase This was my first purchase from Criswell Honda and I was very pleased with the service. My initial contact was with Eric Konan who provided critical i This was my first purchase from Criswell Honda and I was very pleased with the service. My initial contact was with Eric Konan who provided critical information via phone calls and text messages that lead to me coming into test drive the vehicle. Michael Mazhari was able help to close the deal the very next day, a Sunday. Michael was very professional and made closing the deal on a Sunday as seamless as possible. Thank you for you professionalism. More
Great service! This is my third time purchasing a car from Criswell and I've been happy every time. Kevin Ferguson and Andy Russo are extremely professional and made This is my third time purchasing a car from Criswell and I've been happy every time. Kevin Ferguson and Andy Russo are extremely professional and made our car buying experience this time around our best one yet! More