
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,991 reviews
Great experience Natasha was great. She paid attention to all the detailes . Great shopping experience.she made the shopping experience great .We will definitely be ba Natasha was great. She paid attention to all the detailes . Great shopping experience.she made the shopping experience great .We will definitely be back in future More
A Good Experience I had a good experience to find a good car with Jae Lim and Wale Ewebiyi, they are good salesmen to help me out. Especially Jae Lim had a pretty good I had a good experience to find a good car with Jae Lim and Wale Ewebiyi, they are good salesmen to help me out. Especially Jae Lim had a pretty good patience to listen my concerns and gave me advices. I probably will ask him help again if I need to seek another car. More
Does not stick to the word Pre-negotiated price for a new car, went through the showroom started all the process and even ran my credit check, but later came mentioning the fina Pre-negotiated price for a new car, went through the showroom started all the process and even ran my credit check, but later came mentioning the finance people left. Please come back tomorrow to finish the process. When I was ready to go next day they say price changed and I need to pay more Bait and switch. More
Amazing Experience! This was my first experience purchasing a car on my own and it was fabulous. They made it so easy with great customer service. I would recommend Cri This was my first experience purchasing a car on my own and it was fabulous. They made it so easy with great customer service. I would recommend Criswell Honda to anyone. More
Excellent Kevin Ferguson was my sale rep he was awesome when it come to make a deal alway ask If I was ok but excellent job Kevin Ferguson was my sale rep he was awesome when it come to make a deal alway ask If I was ok but excellent job More
car purchase Purchased New Honda Touring AWD excellent expierience. I would recommend this dealership to others seeking to purchase a new car. I would refer to K Purchased New Honda Touring AWD excellent expierience. I would recommend this dealership to others seeking to purchase a new car. I would refer to Kwame and Ramiz More
First Time buyer My time with the dealer was awesome. I got a good car for the right price. Overall I am happy with my purchase. I will recommend Kwame Odum to anyone My time with the dealer was awesome. I got a good car for the right price. Overall I am happy with my purchase. I will recommend Kwame Odum to anyone who is looking for a car. He is your guy. More
The best car purchasing experience ever I have purchased many vehicles over the years. In the past, as a female, I found it to be challenging and at times demeaning. I have a very dear fri I have purchased many vehicles over the years. In the past, as a female, I found it to be challenging and at times demeaning. I have a very dear friend who spoke very highly over Criswell so I decided to try them. Kwame greeted me with respect and professionalism. I was very impressed with his knowledge of the products he was selling. Most importantly he listened to my requests and needs. It was the most pleasurable experience I have ever had purchasing a car. My initial visit was information collecting and test driving. Kwame spent an hour going over the highlights of the vehicle in meeting the needs I expressed. I found everything he presented to be true and correct. That is a new experience for me. I had visited 2 other dealerships and neither fulfilled my expectations like Kwame did. I also spent a fair amount of time with Victor Azari in finance. He was extremely accommodating and helpful. He was very knowledgeable and professional. It was very late and beyond closing and he continued to do everything he could to meet my needs. I appreciate Criswell employing people of such high caliber. I look forward to meeting and dealing with your service department with the expectation that this experience will be as great as I have had thus far. Thank you! More
The only place you should go New to the area, needed a new car in a hurry, Criswell was recommended and had a vehicle that met all my wants and needs. I worked with Victor Castro New to the area, needed a new car in a hurry, Criswell was recommended and had a vehicle that met all my wants and needs. I worked with Victor Castro and Jessica Baum throughout the car buying process. From the very start, I was treated like a valued customer and felt like I got the royal treatment to the very end. They made it so fun and effortless. Jessica got me the absolute best deals and financing available, and Victor taught me everything I needed to know about the vehicle he essentially hand picked for me. I can actually tell people about its safety, expert design, and digital features. I left with a smile on my face, in a beautiful 2017 Accord at an outstanding price. I still can hardly believe it's mine! More
New Vehicle Purchase We had a really positive experience working with Dominique Vattuone and Yanet Lopez. Both representatives were very thorough in showing us the vehicl We had a really positive experience working with Dominique Vattuone and Yanet Lopez. Both representatives were very thorough in showing us the vehicles that we were interested in and made sure that we were satisfied with our purchase. We would definitely consider purchasing from Criswell Honda again in the future. More