Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Honda
Germantown, MD
2,994 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,994 reviews
August 05, 2017
Excellent experience. Professional Dealership. Michael was excellent from start to finish. He was honest, professional and answered all our questions promptly. Overall, we had a fantastic experienc Michael was excellent from start to finish. He was honest, professional and answered all our questions promptly. Overall, we had a fantastic experience and are extremely happy with the help and guidance Michael offered throughout the car buying process. Victor in the finance department was also extremely efficient and professional. The dealership looks great, very well organized and I am confident we will continue to use Criswell Honda in the future. Thank you for all your help. More
by njm
Employees Worked With
Victor Azari, Michael Mazhari
August 03, 2017
We got way more than we expected Since we arrived Michael was very courteous and answered every question that we needed. We made a much better deal that we even planned. We are very h Since we arrived Michael was very courteous and answered every question that we needed. We made a much better deal that we even planned. We are very happy with our new car. Whole family loves it More
by Pancho
Employees Worked With
Michael Mazhari
August 02, 2017
Best Dealership around Dominique has been helping me with my car needs for the last 4 years. I don't go anywhere else anymore. Criswell will have my service indefinitely. Dominique has been helping me with my car needs for the last 4 years. I don't go anywhere else anymore. Criswell will have my service indefinitely. More
by BonD846
July 30, 2017
Great experience Natasha was great. She paid attention to all the detailes . Great shopping experience.she made the shopping experience great .We will definitely be ba Natasha was great. She paid attention to all the detailes . Great shopping experience.she made the shopping experience great .We will definitely be back in future More
by Mrpatel
Employees Worked With
July 28, 2017
A Good Experience I had a good experience to find a good car with Jae Lim and Wale Ewebiyi, they are good salesmen to help me out. Especially Jae Lim had a pretty good I had a good experience to find a good car with Jae Lim and Wale Ewebiyi, they are good salesmen to help me out. Especially Jae Lim had a pretty good patience to listen my concerns and gave me advices. I probably will ask him help again if I need to seek another car. More
by GAR LUNG BETHUNE TONG
Employees Worked With
Jae Lim, Wale Ewebiyi
July 25, 2017
Does not stick to the word Pre-negotiated price for a new car, went through the showroom started all the process and even ran my credit check, but later came mentioning the fina Pre-negotiated price for a new car, went through the showroom started all the process and even ran my credit check, but later came mentioning the finance people left. Please come back tomorrow to finish the process. When I was ready to go next day they say price changed and I need to pay more Bait and switch. More
by Suneel
Employees Worked With
Kevin Ferguson, Michael Vasquez
July 25, 2017
Amazing Experience! This was my first experience purchasing a car on my own and it was fabulous. They made it so easy with great customer service. I would recommend Cri This was my first experience purchasing a car on my own and it was fabulous. They made it so easy with great customer service. I would recommend Criswell Honda to anyone. More
by Potatoebugsy
Employees Worked With
Jessica Baum, Eric Konan, Juan Fernandez
July 23, 2017
Excellent Kevin Ferguson was my sale rep he was awesome when it come to make a deal alway ask If I was ok but excellent job Kevin Ferguson was my sale rep he was awesome when it come to make a deal alway ask If I was ok but excellent job More
by Vrosado01
Employees Worked With
Andy Russo, Kevin Ferguson
July 22, 2017
car purchase Purchased New Honda Touring AWD excellent expierience. I would recommend this dealership to others seeking to purchase a new car. I would refer to K Purchased New Honda Touring AWD excellent expierience. I would recommend this dealership to others seeking to purchase a new car. I would refer to Kwame and Ramiz More
by LUIS FARAGO
Employees Worked With
Kwame Odum, Kwame Odum
July 21, 2017
First Time buyer My time with the dealer was awesome. I got a good car for the right price. Overall I am happy with my purchase. I will recommend Kwame Odum to anyone My time with the dealer was awesome. I got a good car for the right price. Overall I am happy with my purchase. I will recommend Kwame Odum to anyone who is looking for a car. He is your guy. More
by Albert92
Employees Worked With
Kwame Odum
