Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Dominique Vattuone is a great salesman to work with! Dominique reached out to me after i submitted my request through Truecar.com for a Civic EX-T and he was a great guy to work with. He was honest and Dominique reached out to me after i submitted my request through Truecar.com for a Civic EX-T and he was a great guy to work with. He was honest and upfront with us the entire time and i never felt pressured into purchasing anything with him, even though it was my first time purchasing a car. He was happy to explain everything to me and really showed us the special features of the car. He also made sure to walk me through everything more in depth after the purchase and helped me set up the connection to my phone. Both times I showed up, it was a walk-in and he did not seem hassled by that at all. He did all he could to work with us to get the cost down and never pushed any extras onto us. If you need to work with anyone, I highly suggest Dominique! For the financing, i worked with Jessica and she was also a pleasure to work with. She helped calculate my monthly costs and found what discounts she could for me. In terms of the extended warranties, she never pressured us into purchasing anything extra and suggested the best options at the lowest cost. She also took my life stage/finance situation into account to help me decide which option would be the best for me. I had read some horror stories about this dealership through review sites but again, both people never pressured me into anything, they just showed what was available and if I was interested, they'd give more details. Otherwise it was a simple "no" and move on, even when i was on the borderline of adding something. They told the truth to questions I already knew the answer to and I never felt like i was being ripped off or scammed out of my money and they truly made me feel like they had my best interest in mind. Next time decide to buy a Honda, I will definitely be reaching out to Dominique :) More
Working with Mazen and Andy was Fantastic! They were able to give us the attention and dedication we were in need of. They made the car buying process fast and easy, we even appreciated the Sal They were able to give us the attention and dedication we were in need of. They made the car buying process fast and easy, we even appreciated the Sales Manager who was very friendly and Great to talk with. They were very understanding since we had our infant daughter with us and she needed a lot of our time and attention. Thank you Mazen for helping us and being available and so responsive in our requests :) We are happy that we went with Criswell Honda. Thank you! More
excellent The service of Criswell dealership is a "breath of fresh air" and exemplifies all of the qualities of great customer service we are looking for. The service of Criswell dealership is a "breath of fresh air" and exemplifies all of the qualities of great customer service we are looking for. More
Excellent car buying experience Kevin Ferguson was informative and helpful as we were deciding which model to purchase. He is very personable and he explained the advantages of each Kevin Ferguson was informative and helpful as we were deciding which model to purchase. He is very personable and he explained the advantages of each model and which options were most helpful. We felt good about the purchase, good about the deal and satisfied walking out of the dealership. More
Dominique Vattuone is the best salesman I have met !!!!! Dominique is smart, patient, and very understanding. I purchased 2 cars yesterday. Accord and Civic both 2017. I had limiitted funds, but he gave me Dominique is smart, patient, and very understanding. I purchased 2 cars yesterday. Accord and Civic both 2017. I had limiitted funds, but he gave me best trade-in and price. His manager and finance person Jim Walker were also very easy to work with. I will send my friends to Dominick to buy their cars !! More
Amazing experience at Criswell As a first time new car buyer I didn't really know what to expect when I came into the dealership. From the absolute beginning Kwame welcomed us with As a first time new car buyer I didn't really know what to expect when I came into the dealership. From the absolute beginning Kwame welcomed us with open arms and was very comforting during the entire process. He was very knowledgeable of the product and was able to answer all the questions that we had. Then moving on to Jessica in the fiance office was just as positive of an experience. She was very personable and genuinely seemed like she cared about our situation. Between the 2 of them it was more than enough for us to make the decision to purchase the vehicle and so far we couldn't be happier!!! More
GREAT CUSTOMER SERVICE AND ATTITUDE Michael Mazhari was very friendly from the first day I call to enquire about this vehicle I bought. Michael made the business very smoothly and enjoya Michael Mazhari was very friendly from the first day I call to enquire about this vehicle I bought. Michael made the business very smoothly and enjoyable. I will advise most sales rep to follow his foot steps. I Will steak my neck to recommend Michael to all families and friends as well. Thanks Michael keep it up. Frederick. More
Great service and attitude This was the best car-buying experience we have had in a long time! Aaron was a pleasure to deal with and we felt informed and taken care of at every This was the best car-buying experience we have had in a long time! Aaron was a pleasure to deal with and we felt informed and taken care of at every step. More
Very nice experience Yanet lopez very friendly person with very one. She help me get my first car. She made my experience very easy and enjoyable. She gave me all the info Yanet lopez very friendly person with very one. She help me get my first car. She made my experience very easy and enjoyable. She gave me all the information i needed and and explained clearly. Thank you janet for your help. More
Amazing Experience! Amazing experience is really the words you typically hear when purchasing a used car. Mazen our representative was the key to making that amazing expe Amazing experience is really the words you typically hear when purchasing a used car. Mazen our representative was the key to making that amazing experience. He was very calm and walked us through the process. Had everything waiting for us when we got there. it was one of those dream experiences for purchasing a dream car. When it came for the financials aspect, Jim was awesome as well. Everything was explained easily and the entire package and experience was the most enjoyable car buying experience I have ever had. highly recommend Criswell! More