Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Criswell Honda
Germantown, MD
2,991 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,991 reviews
December 17, 2021
Duane is extremely helpful when picking the car you need. His customer service skills surpass any other salesman. Duane pays attention to the little details and that is what sold me! Thanks Duane! His customer service skills surpass any other salesman. Duane pays attention to the little details and that is what sold me! Thanks Duane! More
by Dr Wyllie
Employees Worked With
Duane Townsend
December 17, 2021
Bought pre-owned Honda from Duane. By far the best experience buying a car or really buying anything. Go see Duane! experience buying a car or really buying anything. Go see Duane! More
by Jdreiband
December 13, 2021
What a great pleasure to write a review for Dominique Vattuone. Dominique is always great to work with and unfailingly goes above and beyond to make sure the car is top quality. And one that suits my per Vattuone. Dominique is always great to work with and unfailingly goes above and beyond to make sure the car is top quality. And one that suits my personality! Sounds strange? That's what he does! He is no-pressure and trustworthy. He makes the entire process painless and effortless because he is a professional and knows the car business inside and out. Criswell is lucky to have a "gentleman" of his caliber as part of the Criswell team. All the best, Sharon Perlman More
by msp0917
Employees Worked With
December 10, 2021
The people are friendly and really willing to work with you to get you into a car. Our salesman Dominique went above and beyond! you to get you into a car. Our salesman Dominique went above and beyond! More
by Midnight_star104
December 02, 2021
On very short notice, Leslie was able to arrange replacement for our Passport's driver side mirror so that we could make our 500 mile journey to Boston for Thanksgiving. She kept us informed and ma replacement for our Passport's driver side mirror so that we could make our 500 mile journey to Boston for Thanksgiving. She kept us informed and made sure we could make our trip safely. More
by thomasewingkern
Employees Worked With
November 28, 2021
Dominique was excellent salesman, sensitive to my needs as a customer and very friendly. He walked me through the process very smoothly and helped me to reach a good deal very efficiently. as a customer and very friendly. He walked me through the process very smoothly and helped me to reach a good deal very efficiently. More
by Gabriel
Employees Worked With
November 21, 2021
At Criswell Honda, my husband and I were made to feel very comfortable with the leasing process. The staff was so knowledgeable and professional. We were treated with the utmost respect and consideratio very comfortable with the leasing process. The staff was so knowledgeable and professional. We were treated with the utmost respect and consideration. We had the pleasure of working with Dominique and Preston who were so caring and helpful that we walked away feeling we made new friends instead of dealing with agents. More
by Rose
Employees Worked With
November 18, 2021
Emmanuel did an amazing job with my new Accord 2021 purchase! I needed something something bigger for my family and I. Everything was easy, and not a hassle! Emmanuel made the process 10x easier with d purchase! I needed something something bigger for my family and I. Everything was easy, and not a hassle! Emmanuel made the process 10x easier with doing a trade in for a new car purchase. He was very kind, patient and genuine ! I 100% recommend doing business with this kinda gentleman ! Thank you again Emmanuel !! More
by asia_phillips
November 15, 2021
Solomon was very helpful, patient, and a great listener. I really liked how If he didn't know the answer to something he would quickly find out which was very helpful. listener. I really liked how If he didn't know the answer to something he would quickly find out which was very helpful. More
by Lizrivas12
Employees Worked With
Solomon Sewell
