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Criswell Honda

Germantown, MD

4.8
2,991 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction. We look forward to giving you the best automotive experience you've ever had!
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19525 Amaranth Drive

Germantown, MD

20874

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Showing 2,991 reviews

September 24, 2021

If you need a car go see Natasha ! She’s a EXCELLENT Sales person ! Thank you so much to all her help I was as able to trade in my car & walk out the dealer with a new one ! She took her time to help me More

by Krissy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Criswell Honda responded

Thank you for posting this great review and sharing your recommendations! At Criswell Honda, we value the opportunity to help with your automotive needs and are happy to see you were completely satisfied with your car buying event.

September 23, 2021

Steve was very helpful. The Dealership was easy to work with and took extra effort to help us lock in a great financing rate. More

by Skink0810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maroney
Sep 28, 2021 -

Criswell Honda responded

It's our pleasure to help, and we are happy to see that you were impressed with your recent car buying experience at Criswell Honda.

September 21, 2021

I've been patronizing the place for last 8 years, and the service is excellent as well as professional. Extremely satisfy with the experience. More

by excorde19
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Criswell Honda responded

Thank you for continuing to choose Criswell Honda! We appreciate knowing that you can trust our staff to assist with your automotive needs and look forward to serving you in the future.

September 16, 2021

Great experience, Appreciated the time spent on reviewing options and answering questions. Friendly and professional. More

by mehinmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Criswell Honda responded

Your satisfaction is our top priority, and it's wonderful to hear that you were pleased with your recent experience at Criswell Honda! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2021

The process was very easy and friendly. We got to test drive alone to get time see if we truly wanted the car or not. Communication was good. More

by Brownimoja.ib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Vattuone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nazemian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Maroney
Sep 16, 2021 -

Criswell Honda responded

It's wonderful to see that you had a great car buying experience at Criswell Honda! We hope to be of assistance to you in the future.

September 14, 2021

You rarely find a auto dealer that genuinely wants to You rarely find a auto dealer that genuinely wants to help you find the car that you need and to an economic price. And that’s what i got with Crisw More

by Balmacedaflores792
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Parsard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Alejandro
Sep 16, 2021 -

Criswell Honda responded

It's rewarding to read this positive review of your purchasing process at Criswell. We hope you enjoy your new Honda and welcome you to reach out with any additional questions.

September 11, 2021

Criswell Honda in Germantown they're amazing, thanks to Mr.Diego Alejandro he is very professional and friendly, he helps us in everything we need, we brought a 2021 Honda Cr-v Especial Edition,we definite More

by Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Alejandro, Diego Alejandro
Sep 13, 2021 -

Criswell Honda responded

It's wonderful to see that you had a fantastic car buying experience at Criswell! We hope you enjoy your new Honda and welcome you to reach out with any additional questions.

September 10, 2021

I brought my new car in to have the tags put on. I was greeted by Solomon who promptly put the tags on. I have not bought a car in many years and sometimes find the new technology a bit overwhelming. He t More

by peter1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Sewell
Sep 13, 2021 -

Criswell Honda responded

Thank you for allowing us to be a part of your recent car buying experience. It's wonderful to know that our staff provided an easy and enjoyable purchasing process from start to finish. We value the opportunity to work with you and welcome you to give us a call or stop by if you have any other questions as you get used to the great features of your new Honda.

September 10, 2021

After Solomon installed the tags on my new car, both he and Sahara took the time to answer a number of questions I had about the vehicle. Since this is the first time in many years that I’ve gotten a new c More

by peter1953
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sahara Holbrook
Sep 13, 2021 -

Criswell Honda responded

Thank you for allowing us to be a part of your recent car buying experience. It's wonderful to know that our staff provided an easy and enjoyable purchasing process from start to finish. We value the opportunity to work with you and welcome you to give us a call or stop by if you have any other questions as you get used to the great features of your new Honda. Thanks again for choosing Criswell for your new vehicle.

September 08, 2021

Friendly and professional person We discussed all the Friendly and professional person We discussed all the details and making sure not surprising. I'll recommend José to anyone. And I will buy my n More

by rsp1594
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Sep 13, 2021 -

Criswell Honda responded

It's great to see that you had a positive experience at Criswell Honda! We look forward to the next opportunity to work with you!

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