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Criswell Honda
Germantown, MD
2,989 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,989 reviews
June 29, 2021
Sean was with us every step of the way in the purchase of our Honda Odyssey, even providing pictures on his own since the vehicle had not officially been processed into the system! Very happy with the servic our Honda Odyssey, even providing pictures on his own since the vehicle had not officially been processed into the system! Very happy with the service and help he provided us. More
by RC
June 29, 2021
Thank you to “All” the employees at Criswell Honda. A special shout out to Jose for getting me into my “chilli red” Civic. Jose was very knowledgeable about all aspects of the car, I would not hesitate special shout out to Jose for getting me into my “chilli red” Civic. Jose was very knowledgeable about all aspects of the car, I would not hesitate to refer friends and family to Criswell. More
by Rboucher
Employees Worked With
Jose Sanchez
June 26, 2021
It was a complete joy, to work with this Dealership. They were warm and welcoming from my first step into the building. They guide through every process They were warm and welcoming from my first step into the building. They guide through every process More
by Honda mama
June 24, 2021
Our sales rep Steve was a really nice guy. He was honest with us and pleasant throughout the whole buying experience. We trusted his candid advice in making our final purchase. We are very satisfied custom with us and pleasant throughout the whole buying experience. We trusted his candid advice in making our final purchase. We are very satisfied customers! More
by AUDREYCREIGHTON
Employees Worked With
Steve Maroney
June 23, 2021
JJ was friendly, low pressure, and helpful. While asking him questions, he checked anything he was unsure of. I appreciated his honesty, and overall demeanor. I’d be happy to work with him on a future car p him questions, he checked anything he was unsure of. I appreciated his honesty, and overall demeanor. I’d be happy to work with him on a future car purchase. If anyone I know is shopping for a car, I’ll refer him. More
by ITguy123
June 19, 2021
I bought a 2018 Honda Accord today. I was helped by Owen and Sean. They got me a great price for my certified pre owned accord. I am so pleased and happy. THANKS SO MUCH!!! and Sean. They got me a great price for my certified pre owned accord. I am so pleased and happy. THANKS SO MUCH!!! More
by Lani S.
June 18, 2021
All went well today. Steve was very helpful in getting my lease financed. Meanwhile my car was serviced, excellent care was provided by Erick. One thing that could use improvement would be more availabilit lease financed. Meanwhile my car was serviced, excellent care was provided by Erick. One thing that could use improvement would be more availability of a shuttle. I had to take an UBER to and back from my Dr's appt while my car was being serviced. Apparently there is only one shuttle. More
by JLUP714
Employees Worked With
Steve Maroney
June 18, 2021
J to the Jay (Jose Sanchez) real nice honest guy. My wife spoke with him over the phone to make a deal over the phone for a Honda civic 2022 sports model. Great deal great buy. wife spoke with him over the phone to make a deal over the phone for a Honda civic 2022 sports model. Great deal great buy. More
by Honda2022
Employees Worked With
Jose Sanchez
