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Criswell Honda
Germantown, MD
2,990 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,990 reviews
June 06, 2021
Sean was great during our car searching! Not aggressive and pushy like some car salesman we ran into. Very happy with the service he provided! and pushy like some car salesman we ran into. Very happy with the service he provided! More
by matt.keller613
Employees Worked With
June 03, 2021
Pleasant experience all around purchasing our 2021 Ridgeline RTL “unicorn”. 4 stars for MSRP’ish price only because of the nationwide inventory shortages. To John and Jeremiah and all those behind th Ridgeline RTL “unicorn”. 4 stars for MSRP’ish price only because of the nationwide inventory shortages. To John and Jeremiah and all those behind the scenes a genuine Thank You for taking great care of us :-) More
by CGK
May 31, 2021
We are so thankful to Sean for helping our family find a van! He was very professional and knowledgeable about the van. We had an outstanding experience! We would recommend him to anybody! van! He was very professional and knowledgeable about the van. We had an outstanding experience! We would recommend him to anybody! More
by TSlu
Employees Worked With
May 27, 2021
Sean & Team were super transparent & easy to work with, made my purchase go as smoothly as possible. Great staff, I would recommend without a doubt made my purchase go as smoothly as possible. Great staff, I would recommend without a doubt More
by Marty
May 21, 2021
Made the buying process easy and when minor mistake was made towards end of process, they proactively went above and beyond to correct the issue. made towards end of process, they proactively went above and beyond to correct the issue. More
by Mass Sienna
Employees Worked With
Steve Maroney, Owen Stepp
May 17, 2021
We purchased a used car that was in great shape at a fair price! Alex Rubio answered all our questions, helped with the pick-up of our trade-in and even helped connect our phone! Thank you, Alex! It was a price! Alex Rubio answered all our questions, helped with the pick-up of our trade-in and even helped connect our phone! Thank you, Alex! It was a pleasure to work with you! More
by Chuck
Employees Worked With
Diego Alejandro
May 16, 2021
Criswell Honda serviced my 2008 CRV since 2009. Their service department is top-notch. When I decided to purchase a 2021 CRV, I viewed their online inventory and reached out to the sales team with speci service department is top-notch. When I decided to purchase a 2021 CRV, I viewed their online inventory and reached out to the sales team with specific questions and a request to view specific colors. Dominique Vattuone responded immediately and answered all my questions. When I arrived, the requested vehicles were available for review. I was extremely pleased with the advanced preparedness. I purchased the new car, and every detail, to include transferring my existence tags, was a flawless experience. I felt respected as a valued customer, and I highly recommend Criswell Honda and Dominique Vattuone. More
by Eileen V.
May 15, 2021
Excelente servicio al comprador , atento y servicial , siempre despejando todas las dudas posibles de compra y venta , si recomendaría este dealership,variedad de opciones y precios. siempre despejando todas las dudas posibles de compra y venta , si recomendaría este dealership,variedad de opciones y precios. More
by Julitoscars90
Employees Worked With
Diego Alejandro
May 11, 2021
Muy buena experiencia.Son muy amables y nos ayudaron Muy buena experiencia. Son muy amables y nos ayudaron mucho a sacar nuestro primer carro. Gracias por su ayuda pude tener mi auto buenisima experien Muy buena experiencia. Son muy amables y nos ayudaron mucho a sacar nuestro primer carro. Gracias por su ayuda pude tener mi auto buenisima experiencia More
by Miguel alas
Employees Worked With
Diego Alejandro
May 10, 2021
Dominique&kevin gave us excellent service while we bought our first car. They also took the time to answer our questions and they definitely had a lot of patience with each of our questions, so I would recom our first car. They also took the time to answer our questions and they definitely had a lot of patience with each of our questions, so I would recommend them %100. Thank you again for helping us in this process. More
by Katy
