
Criswell Honda
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Dominique, Dennis and Esteban were all attentive, professional, and personable. They took great care of us and worked with me and my wife to make sure we had a great experience and deal. They are professional, and personable. They took great care of us and worked with me and my wife to make sure we had a great experience and deal. They are a fantastic dealership full of great people! More
Natasha is by far the best auto salesperson I have ever dealt with. She made car buying a truly wonderful experience. The pricing was exactly as we discussed with no surprises at the dealership. I highl dealt with. She made car buying a truly wonderful experience. The pricing was exactly as we discussed with no surprises at the dealership. I highly recommend Natasha and Criswell Honda. More
I went to several other Honda dealers and dealt with pushy or unknowledgeable reps. This guy is super honest and listens to your needs from the start. I think is safe to say that Castor is the best Hond pushy or unknowledgeable reps. This guy is super honest and listens to your needs from the start. I think is safe to say that Castor is the best Honda sales rep in the MD area. More
Sean was an incredible employee. He was patient as I wanted to make a very informed decision on my car purchase and he consistently kept in touch with me over a month whilst I shopped around at other de wanted to make a very informed decision on my car purchase and he consistently kept in touch with me over a month whilst I shopped around at other dealerships. I came back to Criswell Honda and specifically to Sean as I felt he's the only salesman who cared that I get the type of car that I felt comfortable with and he didn't try to force a different car on me. He along with Benny and Alex were also able to help me get as close to my budget as possible, and for the type of car purchased with it's mileage and no accident history, I couldn't be happier. It will be a long time before I need to purchase another vehicle, but when I do I will be returning to Criswell Honda. More
Natasha was absolutely amazing showing incredible patience in letting us test drive two vehicles. She took the time to listen to our feedback and demonstrated each of the new features in detail. She patience in letting us test drive two vehicles. She took the time to listen to our feedback and demonstrated each of the new features in detail. She has a caring and customer-focused approach. We are so happy with our our purchase and highly recommend Natasha and will refer others to her. Thank you for amazing customer service! More
Frank was great. He lets the car sell itself without pushing himself on us through pressure sales tactics. Communications and follow up we’re excellent. pushing himself on us through pressure sales tactics. Communications and follow up we’re excellent. More
Due to numerous variables, my husband had to do all of the paperwork without me being present. Pei Pei was very helpful, speedy and flexible and did everything she could to make the process as smooth as p the paperwork without me being present. Pei Pei was very helpful, speedy and flexible and did everything she could to make the process as smooth as possible so that all I had to do was sign a few things after all major paperwork was already prepared and we were on our way out with a new car. I couldn't imagine a simpler and more satisfactory experience buying a vehicle. More
Pei Pei is absolutely amazing. My wife and I have a newborn and Pei Pei was very accommodating to our safety concerns. This was by far the most positive and stress free car buying experience I have eve newborn and Pei Pei was very accommodating to our safety concerns. This was by far the most positive and stress free car buying experience I have ever had and I would highly recommend anyone who values positive energy and low stress, to contact Pei Pei ASAP! Thanks again Pei Pei!!!!!! More
Natasha was great to work with. She is extremely honest and it is easy to tell that she genuinely cares about people and not just a sale. and it is easy to tell that she genuinely cares about people and not just a sale. More
Castor was very helpful and knowledgeable about any questions I had about the vehicle. Considering this was my first car purchase, it was great to have someone like Castor help me through the process. questions I had about the vehicle. Considering this was my first car purchase, it was great to have someone like Castor help me through the process. I love my car and couldn't be happier with the experience! More