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Criswell Honda
Germantown, MD
2,922 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 04, 2017
Jae is great, finance is slow
Jae is a super hard worker and wants to find what is best for everyone. Honda finance side took over an hour just to see us
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by Tmmaruca
Employees Worked With
Jae Lim
November 04, 2017
Kevin Ferguson is an extremely exceptional sales person.
My experience with Criswell was fantastic. Kevin was a fabulous sales person. He provided phenomenal service and went far and beyond the call of du
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by Karen Elizabeth Bell Smith
Employees Worked With
Andy Russo, Kevin Ferguson
November 02, 2017
service team was excellent
My car broke down and needed to be towed to the dealership in the evening. I had to have my starter replaced and the service team contacted me first
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by Michele Staymates
Employees Worked With
Barbara Menso, Mike Cohen, Andrew Becker
Dealership Inventory (129 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Home Delivery
- No Contact Transactions
- Authorized Parts Store
- Shuttle Service
- Virtual Appointments
- Vehicle Sanitization
- Television
- Vending Machines
- Home Test Drives
