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Criswell Maserati - Alfa Romeo

Germantown, MD

4.7
554 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.
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19570 Amaranth Drive

Germantown, MD

20874

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Showing 554 reviews

July 23, 2018

Very professional manner and good service. Alberto was very helpful. He gave me whole idea how much it cost in detail before I go to the dealership, and everything was exact as planned. Nice More

by leonwest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Criswell Maserati - Alfa Romeo responded

Thanks for your praise and kind comments about our team. We are ecstatic that Alberto helped you to have an efficient and happy purchasing experience!

July 21, 2018

Alberto Goes The Extra Mile!! Spoke with Alberto on the phone on Thursday night after I saw an Audi 2017 A8L that I was in the market for... he was professional and very helpful an More

by DemetriosAudiA8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Criswell Maserati - Alfa Romeo responded

Your satisfaction is our top priority and we are so pleased that your interaction with Alberto reflected this. We look forward to working with you again for all of your future sales and service needs.

June 26, 2018

Look No Further I leased a Stelvio a few months ago and had such a great experience that I leased a Guilia! I live in Lancaster, PA, so I am willing to drive to Cris More

by eriksell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Zamorano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Martien
Jun 26, 2018 -

Criswell Maserati - Alfa Romeo responded

It's fantastic to know that you can depend on the team at Criswell Maserati to provide an exceptional buying experience! We strive to offer outstanding customer care, and it's rewarding to see that a buying event at our dealership is well worth the drive. We look forward to your next visit!

June 25, 2018

Great Experience There are many options in the greater Washington area to buy cars, but Criswell is an exceptional dealership who were courteous, responsive and very h More

by dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Tan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Criswell Maserati - Alfa Romeo responded

It's a pleasure to see that your recent buying experience at Criswell was a noteworthy event! We appreciate the opportunity to work with you and look forward to seeing you again.

June 14, 2018

Great Customer Experience Everyone at this dealership is extremely knowledgeable and friendly. Chuck made my car buying experience a breeze and was awesome to work with. This d More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lewis
Jun 22, 2018 -

Criswell Maserati - Alfa Romeo responded

It's our pleasure to provide an amazing customer experience at Criswell Maserati-Alfa Romeo! We're very happy to hear that your purchasing process was easy and efficient. Thanks again for taking the time to share your positive comments. We look forward to working with you again in the future!

June 14, 2018

Great buying experience Dealing with Bill is like putting the icing on top of cake. It was a real pleasure dealing with him. He was very professional from the car purchase an More

by JeremyS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Martien
Jun 22, 2018 -

Criswell Maserati - Alfa Romeo responded

We're thrilled to hear that you had a first class buying experience at our dealership! Our sales staff enjoys the opportunity to show off the great features of our vehicles. Thanks again for choosing Criswell! We hope to be of service to you again in the future.

June 09, 2018

Great Service I took my 2017 Ghibli in for its first service. Anthony was great. He was very knowledgeable and had great customer service. Made the process rea More

by Evmazur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 19, 2018 -

Criswell Maserati - Alfa Romeo responded

We're happy to hear you had such a positive experience with our team! We look forward to seeing you again at your next visit.

June 08, 2018

Friendly and Professional I bought a used Ford that was on the lot. I was treated with respect in a friendly and professional manner. The sale went smoothly allowing me to driv More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Jun 19, 2018 -

Criswell Maserati - Alfa Romeo responded

Congratulations on your new vehicle! We appreciate that you took the time to let us know that you found our team to be friendly, professional, and efficient. If you have any further questions, please do not hesitate to reach out to any of our team members.

June 04, 2018

My 3rd car purchase with this dealership (Karifa!!) Bought used Audi Q5 at this place and this is my third vehicle purchase at this location. Karifa is amazing sales guy and very honest and professional More

by Beastmode21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karifa Mara
Jun 08, 2018 -

Criswell Maserati - Alfa Romeo responded

We hope that you are enjoying your Audi. We appreciate your continued relationship with Criswell and are pleased to hear that Karifa provides you with the highest level of service that keeps you coming back.

June 04, 2018

Very professional! I bought my Stelvio from Criswell. Our sales consultant, Danny, responsed to all our questions on time. That made the entire buying process smooth & e More

by dave_st
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Ahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Criswell Maserati - Alfa Romeo responded

Thank you so much for taking the time to post this review. We appreciate your business and your willingness to recommend Criswell to others. Congratulations on your new Stelvio!

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