Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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Perfect!! It was a great to have Karifa Mara finalize the lease of our Maserati Levante when we had limited options!!! Could not have been better!!! It was a great to have Karifa Mara finalize the lease of our Maserati Levante when we had limited options!!! Could not have been better!!! More
Great Experience Called the dealership on Thursday. Reached Karifa. He did some research for me, called me back, and on Friday bought my wife a Ghibli Grandsport. I Called the dealership on Thursday. Reached Karifa. He did some research for me, called me back, and on Friday bought my wife a Ghibli Grandsport. I would highly recommend Karifa and the dealership. More
Came up from Savannah, GA Saw a deal on car gurus. Came to the dealership and Karifa made the sale. I purchased my wife a Ghibli which I had already been to 4 other dealerships Saw a deal on car gurus. Came to the dealership and Karifa made the sale. I purchased my wife a Ghibli which I had already been to 4 other dealerships, but the professionalism and salesman to purchaser Courtesy was the defining factor. I didn’t buy the same day, and instead of a dance, it was “hope to see you soon”. Week later, after a trip home, I was back in signing paperwork. More
Excellent experience Karifa Mara is a fantastic salesman. I worked with him for close to 2 months to locate a very specific and hard to find vehicle. Throughout the time I Karifa Mara is a fantastic salesman. I worked with him for close to 2 months to locate a very specific and hard to find vehicle. Throughout the time I was working with him he was patient, well informed, and always responsive to calls and texts. He was able to find the exact car I was looking for and even continues to follow up with me after the sale was completed. I would highly recommend him to anyone looking to purchase a new or used vehicle. More
a Positive Experience Recently completed my first leasing experience with Criswell Maserati. From my initial visit to Criswell where I met Karifa until the deal was complet Recently completed my first leasing experience with Criswell Maserati. From my initial visit to Criswell where I met Karifa until the deal was completed, I felt like I was treated with respect. No pushy sales pitch. Good follow up from Katifa throughout. Knowledgeable with respect to the product. A professional all the way through. More
Great experience buying a Stevio for our son Karifa was the ultimate professional and made us a deal we could not refuse. Very courteous and a pleasure to work with. Great customer service. Karifa was the ultimate professional and made us a deal we could not refuse. Very courteous and a pleasure to work with. Great customer service. More
White Glove Treatment ! Karifa is an Outstanding Sales Professional and his customer care is second to none. Over the years, I've leased many different luxury vehicles from d Karifa is an Outstanding Sales Professional and his customer care is second to none. Over the years, I've leased many different luxury vehicles from different dealerships. By far, Karifa made my new Maserati deal the best experience I had! Always ready and available to answer questions at any time, our first call took place at 8:30pm after he immediately followed up to an inquiry I made through the internet... Karifa it's been a pleasure to work with, he's a true businessman that understands what makes you comfortable and delivers killer deals you can't refuse. I will definitely recommend Karifa ! Looking forward to my next deal! More
No Games, No Presssure, Above and Beyond Customer Service I was in the market for a new car but was not in a rush to buy. My sister went into the dealership and few days before met with Karifa who she descri I was in the market for a new car but was not in a rush to buy. My sister went into the dealership and few days before met with Karifa who she described as polite, fashionable, and professional she was very excited and told me she was going back on the weekend and encouraged me to come with her. I did. I did a test drive of the Stelvio it was fantastic, but, I didn't want to buy the first car I saw since I was in no rust to buy. During the month I went to a few more dealers and came back to Criswell and Karifa because I realize he was warm, personable, has excellent knowledge of his vehicles. I brought my Stelvio and am a happy camper. Karifa did not pressure me, he was easy to work with, He gave me a few pointers and a few small lessons to made sure I knew how to operate the vehicle before I drove off the lot. Due to his expertise , knowledge and personality I highly recommend Criswell Maserati and Karifa to anyone in the market for a new Alfa Romeo you will not be disappointed. I also have to give kudos to Aaron and Robert for their great customer service and professionalism. They also made my experience smooth and pleasant. More
Outstanding! My experience buying from this dealership is the best that I have had in over 30 years. Karifa is amazing, he has expert knowledge of his products. My experience buying from this dealership is the best that I have had in over 30 years. Karifa is amazing, he has expert knowledge of his products. I came to the dealership wanting to know about the Stelvio and how it compared to two other Maker’s I was considering. Karifa was able to provide an objective overview, I visited the other car makers and ended back at Alfa Romero and purchased the Stelvio. I had such a great experience I brought my sister in and she also purchased a Stelvio. I am not one to write reviews, but this was such a great experience i wanted to share it. More
New level of car buying experience I worked with Mr Mara from my first contact with him online to him waving goodbye as I pulled out in my new Stelvio. He was open and friendly from the I worked with Mr Mara from my first contact with him online to him waving goodbye as I pulled out in my new Stelvio. He was open and friendly from the start and always made me feel at ease during the test drive process. I had a special request to test drive the car back to my house to make sure it fit my unique garage. He didn't hesitate to accommodate me. After the test drive, he didn't pressure me to make a decision while at the dealership. I contacted him 48h later and he was able to make me a great deal on the Stelvio and took extra measures to go above and beyond to keep my business local. It was much appreciated. When finalizing the paperwork, they also did a fair trade in to make my entire new car buying process as painless as possible. No deception or dealer tricks with him. Honesty, passion, and personality separate Karifa from all previous dealers I have worked with in the past. I feel fortunate to have met him and hope to work with him in the future. More