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Crown Acura

Clearwater, FL

4.9
3,533 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,533 reviews

November 09, 2026

I have been bringing my cars to be serviced here for 25 years. Every time I deal with John Shaw, and each time I know I will be in good hands. He provides excellent service. I will back again next time More

by Samsam22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Crown Acura responded

A quarter century of entrusting your vehicles to us is a milestone our whole team values deeply. Providing the kind of dependable, attentive service that keeps guests coming back year after year is what John Shaw and our service department work toward every day. Crown Acura looks forward to being your first call whenever the need arises.

November 09, 2026

This car dealership is excellent in what they do. My service advisor, John Shaw, is especially exceptional in the way he takes care of my car in detail and being thoughtful of my schedule. I recommen More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Crown Acura responded

Recognition like this reflects the standard Crown Acura holds itself to, from careful attention to each vehicle to respect for our guests’ time. John Shaw’s thoroughness and consideration of your schedule are central to the service our department strives to provide. Recommendations from guests like you mean a great deal to us, and our service lane stands ready for your next visit.

November 07, 2026

Outstanding job John Shaw! John made sure that our car was fixed in a proper manner. John also made the checkout smooth and easy! More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2026 -

Crown Acura responded

John will be pleased to learn that his care with your repair and his easy checkout left such a strong impression. Seeing the work done properly and the visit wrapped up without fuss is exactly what our service team aims for. Your generous praise is a great boost for him, and Crown Acura’s service department will be ready whenever you need us next.

November 06, 2026

Our experience with Ms. Gillian was awesome!! There was no pressure like some sales associates. Which allowed us time to think and talk between the two of us without interru More

by Madai
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2026 -

Crown Acura responded

Hearing that Gillian’s relaxed, pressure-free approach gave you and your husband room to think things through means a lot to us. We are grateful that her friendly, professional manner has you planning to keep looking with us and recommending Crown Acura to others. Your kind words about her are appreciated by everyone on the team. Our team looks forward to being your trusted destination for all your automotive needs.

October 31, 2026

Milissa was so awesome, she really took her time to get us the best deal! We had so many questions and she was very helpful! Highly recommend working with Milissa for your next car! More

by Milenau9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milissa Grimsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2026 -

Crown Acura responded

We're so happy Milissa made your car-buying experience such a positive one! It's great to hear that she patiently answered your questions and went the extra mile to help you get the best deal possible. Thank you for the fantastic shout-out and recommendation!

October 29, 2026

Outstanding customer service! Tony is knowledgeable, charismatic, and earned our trust for a sale. John financed, and GM made us feel welcome and helpful to finalize our purchase More

by b.bergren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Finance
Oct 29, 2026 -

Crown Acura responded

It means a lot to us to receive your review and to know that Tony and John helped make your Acura purchase such a positive one. Your kind words about the welcome you received from the rest of the team are appreciated by everyone here, and congratulations on your new Acura. Should you need any assistance in the future, please don’t hesitate to reach out.

October 11, 2026

Excellent customer service with detailed attention to ensure everything was well handled. John is one of the best advisors we have ever interacted with at any dealership. He is very protective, listens i More

by BMWDrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2026 -

Crown Acura responded

John will surely be thankful that you wrote such a kind review, thank you for writing to us! The Acura team invites you to come in anytime you need help with your vehicle.

October 05, 2026

I very much appreciate John Shaw working me into the maintenance schedule (28 Sep 2026) on what was truly short notice to ensure my RDX was ready for an upcoming road trip. As usual John was superb in More

by Debj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Renaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Crown Acura responded

It’s reviews like this that make our work meaningful, hearing how John fit you in on short notice so your RDX was ready for your road trip. We appreciate you highlighting how quickly Chris took care of the thorough service, and the integrity, professionalism and personality John has shown you as your advisor for over a decade. You can always expect Exceptional Service from our team. Please let us know if we can be of any help to you in the future.

October 03, 2026

Outstanding service provided by sales consultant Gillian Barnes and her support staff at this best-in-class Acura dealership. Honest, standup, no gimmickry, zero pressure. The entire team at this Clearwater More

by Linda K,
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Schapiro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Luebke
Oct 08, 2026 -

Crown Acura responded

Reading your review truly made our day, thank you! We appreciate you recommending the entire team so highly. Please note that we’re always here when you need us.

October 01, 2026

I have been going to Crown Acura for a number of years. The facility is always clean, friendly and welcoming. The staff are very knowledgeable and helpful. Most times I will wait for my car to be serviced More

by tomdagnesi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2026 -

Crown Acura responded

We are honored by your feedback and by your loyalty to us over a number of years. It means a lot to hear you highlighting how welcoming the facility feels and how knowledgeable the staff is to ensure your visit is relaxing. Don’t forget we are here to help with any of your automotive needs and services for more time to come!

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