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Crown Acura

Clearwater, FL

4.9
3,367 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,367 reviews

March 18, 2021

Gillian always goes above and beyond and we can't thank her enough for everything. It is always a pleasure working with her as she is very knowledgeable and the whole process is stress free. More

by apiparo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2021 -

Crown Acura responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Gillian was there to provide you with such exceptional service and stree-free! Thank you again and congratulations on your new car.

March 18, 2021

My new car is Awsome! Thanks to Gillian Barnes I have the best looking car on the road. She was amazing in helping me fine the perfect car! She was so helpful and knowledgeable and made my car buying experie More

by bkr2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Sophie is always awesome to work with. She is takes great care of us and if there are any issues is there to help. Stress free process each and every time. More

by apiparo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Crown Acura responded

Thank you for the awesome review! We couldn't be happier that you enjoyed your experience here at our dealership and that Sophie was there to provide you with such exceptional service and stree-free! Thank you again and congratulations on your new car.

March 17, 2021

Kyle & Jay were amazing!!! I would recommend them to anyone!! The customer service was amazing and they work with you to make sure you get the car you want and leave happy!! More

by Joneisha_green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio, Kyle Vonnes
Mar 22, 2021 -

Crown Acura responded

Thank you for the amazing review and for your recommendation! We take pride in our customer service and do whatever we can to have our customers leave happy. Were pleased to hear that both Kyle and Jay were there to help. Please don’t hesitate to contact us or visit us if you need anything else.

March 16, 2021

John Shaw is the epitome of courteous and professional service. His attention to detail is unparalleled. We never doubt his suggestions. He definitely deserves the title of "Excellent Service." More

by S. Norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Barry
Mar 16, 2021 -

Crown Acura responded

Thank you for sharing your excellent service experience that you had with John. We're so glad he was there to help with your service needs.

March 15, 2021

My car broke down unexpectedly and I had it towed to Crown. By the time I called in the AM Julian had already looked at the car and diagnosed it. Great service! More

by preludess20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Mar 15, 2021 -

Crown Acura responded

We are overjoyed that our team could put you at ease and get your concerns swiftly resolved. It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

March 15, 2021

Julian Bittar was great. He was friendly and even though I arrived early he knew my name and made me feel comfortable while I waited. The service was a little longer than expected but they also did much mor More

by shamann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Mar 16, 2021 -

Crown Acura responded

Thank you for sharing your service experience with us. We are pleased that Julian was there to help and get your concerns taken care of. We do apologize for the wait time, but we just want to insure that all your concerns were taken care of properly. Please do not hesitate to let us know if there is ever anything more that we may help you with in the future!

March 15, 2021

Logan was very understanding and worked with me in getting the recommended repairs done and explained everything and answered all of my questions. Julian checked me out and was very attentive and help More

by Hbulku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Mar 16, 2021 -

Crown Acura responded

Thank you so much for your positive review! We are thrilled that both Logan and Julian provided you with the quality service that you so much deserve! Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

March 14, 2021

Today we had the pleasure of walking in Crown Acura and being greeted by Dustin. We told him we where there to see a used MDX that we saw online. He quickly grabbed the car and pulled it around for us. He More

by Sternthal123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Mullen
Mar 15, 2021 -

Crown Acura responded

Thank you for you 5-star review and sharing your comments with us. Its so wonderful to hear back from our happy customers on their experience. We're happy to hear the the process was efficient and stress free. Please let us know if you have any questions.

March 14, 2021

great transparent quick process. Worked out potential deal before arrival pending inspection of car. will tell my friends. Unwilling to go to dealerships where salesman goes back and forth to sales mana More

by ed
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Mullen
Mar 15, 2021 -

Crown Acura responded

Hi Ed, Thank so much for sharing a positive sales experience with us and for recommending our dealership. We're so glad that our sales team made the process efficient and easy.

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