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Crown Acura

Clearwater, FL

4.9
3,533 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,533 reviews

February 20, 2021

Gary Scott was so helpful and knowledgeable. We wanted to know all the facts about the car prior to our purchase and he really explained the features. More

by Cjvelez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Amaral, Gary Scott
Mar 01, 2021 -

Crown Acura responded

Congratulations on your new vehicle! We are happy to hear that Gary was so helpful and informative throughout your visit! We thank you for taking the time to leave him this 5-star review. Please drive safely, and do not hesitate to let us know if there is anything more that we may help you with in the future!

February 20, 2021

I have worked with Julien B. the last few visits over the past 3 months and he is always professional, courteous, and provides me with all of the details that I need surrounding my vehicle repair. Julien is More

by Phil B.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julien Bitar
Mar 01, 2021 -

Crown Acura responded

Phil, Thank you for taking the time to leave Julian this wonderful review! We are overjoyed that he could consistently be of assistance to you and ensure that your concerns are thoroughly resolved. Your safety and satisfaction are of the utmost importance to us, and we are certain that Julian will continue to take exceptional care of you and your automotive needs in your visits to come!

February 19, 2021

Excellent support and communication with attention to my needs, wants, and understanding or lack thereof. They explained everything and made sure my deal was in writing. More

by chrisghildyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Noble, Todd Kummelman
Mar 01, 2021 -

Crown Acura responded

Chris, Thank you so much for your excellent review! We are overjoyed that we could accommodate your needs and ensure that your visit was an overall success! We greatly appreciate the opportunity to work with you, and we congratulate you on your new vehicle- on behalf of the entire team!

February 19, 2021

Excellent support through the entire process. Chris is friendly and helpful, and a pleasure to work with. The process was fast and easy. Thank you! More

by Irene P
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Crown Acura responded

Irene, Thank you so much for your 5-star review! We are pleased that Chris could be of remarkable assistance to you and ensure that your visit was smooth and efficient! We thank you for doing business with us at Crown Acura, and we congratulate you on your new vehicle- on behalf of Chris and the entire team!

February 19, 2021

Logan Lane has been my advisor and every time I have been happy with his service. He explains what needs to be done and goes over everything. The customer lounges are Comfortable and spaced out. Great coffe More

by Bondfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Crown Acura responded

Thank you for leaving Logan this 5-star review! We are pleased that he could be of assistance to you and provide you with the quality service that you so much deserve! He will be honored to hear how confident you are in his efforts, and we wish you the safest of travels until we meet again!

February 17, 2021

I have being going to Crown for 30+ years for the purchase and maintenance of my cars. I live in Tampa and it is well worth driving over the bridge for their excellent care and service. John Shaw ha More

by Mario Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Crown Acura responded

Mario, We are honored to have your confidence and loyalty, and thrilled that we could consistently provide you with the top-quality service that you so much deserve! John will be honored to know how confident you are in his efforts, and we look forward to continuing to provide you and your vehicle with our very best care in the years to come!

February 17, 2021

Chris was very pleasant and helpful. My purchase of the Jeep Cherokee and trade-in went very smooth and took a lot less time than previously with other dealers. More

by Betty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Crown Acura responded

Betty, Thank you for leaving Chris this 5-star review! We are pleased that he could be of assistance to you and make your buying experience as seamless as possible! We congratulate you on your new Jeep Cherokee- on behalf of the entire team. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

February 16, 2021

Our salesman at Crown Acura, Chris Duncanson, was very professional and knowledgeable. He was friendly and very easy to work with. A few days after our purchase we had a minor issue. Chris went above and More

by mbvmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Crown Acura responded

Congratulations on your new vehicle! We are happy to hear that Chris took great care of you and made your overall experience so smooth and enjoyable! We thank you for taking the time to leave him this kind review and recommendation. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

February 16, 2021

Bart is a pleasure to work with! Every service appointment, I request him as my preferred advisor. He’s knowledgeable, honest, straight to the point, and most importantly, friendly. Bart is a prec More

by kmcclendon01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2021 -

Crown Acura responded

Thank you for leaving Bart this wonderful review! We are pleased that he could provide you with the thorough and reliable service that you so much deserve! He certainly is a wonderful asset to our dealership. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

February 15, 2021

Julian Bitar was great. Helped me with concern after having a nail in my tire. Took the time to show me some of the features of my car with cruise control I didn't know about. Will be back in a few More

by stinerl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Feb 19, 2021 -

Crown Acura responded

Thank you for leaving Julian this positive review! We are pleased that he could put you at ease and get your concerns taken care of! He will be delighted to know how greatly you valued his assistance, and we wish you the safest of travels until we see you again!

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