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Crown Acura

Clearwater, FL

4.9
3,533 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,533 reviews

September 18, 2020

Bart was very helpful in having my one-year old RDX serviced and explained everything for the service call. Had it washed and vacuumed and great experience. Tracie Weich More

by Tracie Weich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Crown Acura responded

Tracie, Thank you so much for your 5-star review! We are delighted to know that Bart took great care of you and ensured that your needs were thoroughly resolved. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!

September 17, 2020

Amazing experience. Chris is an EXCELLENT sales person. He is friendly, professional, and very responsive. He is extremely well informed about the cars he deals with and never pressures me and answers all More

by Hurcaneman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Crown Acura responded

Thank you for leaving Chris this amazing review! We are honored to have your continued business, and we are thrilled that Chris could provide you with an exceptional experience once again! He will be proud to hear of your very kind words. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

September 16, 2020

Hands down my best car buying experience! Ashlee is great and very helpful and Keith got me an awesome low rate on my loan. I couldn’t be happier with the service AND my pre-owned RDX. All the staff More

by Christinapearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Amaral
Sep 18, 2020 -

Crown Acura responded

Christina, Congratulations on your new Acura RDX! We are overjoyed that our team had the opportunity to work with you and provide you with the perfect vehicle, deal, and overall experience! We are so excited for you to enjoy your new ride, and we will be awaiting the opportunity to serve you again!

September 16, 2020

Excellent experience. Excellent sales person. Overall great experience. Gillian and the Crown Acura team made the process easy and quick. She had everything ready for us and Then have the patience to sho More

by Fifi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Crown Acura responded

We are so glad that we had the chance to do business with you, and that Gillian could make your experience so seamless- from beginning to end! We thank you for taking the time to leave her this incredible review, and we congratulate you on your new vehicle- on behalf of her and the entire team!

September 15, 2020

Gil, aka Gillian Barnes has helped us from day 1! She’s knowledgeable, patient, understanding, nice and honest! When I decide to buy another Acura, I’ll definitely be reaching out to her! Meanwhile, the More

by Smodolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Sep 15, 2020 -

Crown Acura responded

Thank you for leaving Gillian this excellent review! We are pleased to know that she took great care of you and was so helpful and informative throughout your visit. She will be honored to hear of your very kind words, and we wish you the safest of travels until we meet again!

September 15, 2020

I had the best experience purchasing my new vehicle from crown Acura Ashlee Proefke Was very helpful with the entire process. My sales decision was made long distanced with the help of Ashlee and FaceTime More

by Lora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Crown Acura responded

Congratulations on your new vehicle, Lora! We are so glad that Ashlee could be of great assistance to you and make your overall experience so remarkable! We are so excited for you to enjoy your new ride, and we thank you for doing business with us at Crown Acura!

September 14, 2020

Ashlee was absolutely fantastic to work with! She was professional and knowledgeable about the pre-owned Acura I was interested in and gave me all the information I needed to make my decision. In fact, More

by annsil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Amaral
Sep 15, 2020 -

Crown Acura responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are thrilled that Ashlee could make your experience so exceptional- from beginning to end! We thank you for taking the time to share this amazing review, and we look forward to continuing to provide you and your vehicle with our best care in the future.

September 13, 2020

Gary was friendly and quick in response to some questions I had prior to my visit. When I arrived he had the vehicle ready to look at and test drive, once I decided on purchasing the car he was thorough in w More

by lblb_1999
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Sep 15, 2020 -

Crown Acura responded

Thank you for leaving Gary this 5-star review! We are delighted to know that he took great care of you and ensured that your visit was both smooth and enjoyable- from beginning to end! We congratulate you on your new vehicle- on behalf of Gary and the entire team. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

September 11, 2020

Bart was excellent. He was friendly and professional. My appointment was right on time. Bart explained everything and kept me updated on the status. Great experience! More

by Sue12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Crown Acura responded

Sue, Thank you for leaving Bart this 5-star review! We are happy to hear that he took great care of you and ensured that your service was completed efficiently! We wish you safe travels. Please do not hesitate to let us know how Bart and the team may serve you again!

September 11, 2020

I had my 2019 MDX in for routine service and a rattle. John Shaw was persistent in working with the tech to solve the issue. Rattle gone!! More

by tgmiddleton
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Crown Acura responded

Thank you so much for your positive review! We are pleased that John and the team could get your automotive concerns effectively resolved. It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future!

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