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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

February 18, 2020

Service Excellence! Always a sincere pleasure to see Bart Bartley and experience his professionalism and desire to satisfy the customer no matter how big or small the tas More

by Tampa Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Joe, Thank you for leaving Bart this excellent review! It is so great to know how confident you are in his efforts! We are happy to hear that he always provides you and your vehicle with 5-star service, and we are certain that he will continue to do so in the years to come!

February 18, 2020

Amazing service After several Acura dealers were unable to diagnose my RL's winning noise, Steve Callandera, one of the mechanics at Crown found the problem. "Nope, y More

by wdgrable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2020 -

Crown Acura responded

Thank you for taking the time to leave us this 5-star review! We are overjoyed that we could get your automotive concerns finally taken care of! We are proud to have earned your confidence and loyalty, and we look forward to continue providing you and your vehicle with our best care in the future!

February 18, 2020

Chris is exceptional! We have our purchased our last 3 MDX’s through him. He is always courteous, professional, and so patient. The entire experience is hassle free and efficient. My husband and I couldn’ More

by Ljkolenda
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Thank you so much for your 5-star review and for continuing to confide in our dealership with your automotive needs! We are happy to hear that Chris has taken exceptional care of you throughout each of your buying processes. Please let us know how he and the team may serve you and your husband again in the future! Warmest congratulations on your newest Acura MDX!

February 16, 2020

Excellent Service! John Shaw is an outstanding Service Adviser! I have been leasing cars from Acura for over 12 years. During this time frame, John has always been my S More

by Michelle M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Michelle, Thank you for leaving John this amazing review! He certainly is an incredible asset to our team, and it is wonderful to know how confident you are in his efforts! He will be so honored by your very kind words, and we are certain that he will continue to provide you and your vehicle with his best care for many years to come!

February 15, 2020

John Shaw Excellent Customer Service Rep John Shaw continues to amaze me with his knowledge of the car symptoms presented. He and his staff provides excellent service and is a pleasure to w More

by acura333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Thank you for leaving John this 5-star review! He undoubtedly is a excellent asset to our dealership, and it is wonderful to know that he has your confidence! Please drive safely, and be sure to let us know how he and the team may be of further assistance to you in the future!

February 15, 2020

I felt like the service was great timely not a big hassle at all he was very knowledgeable while explaining many different features of the new car. More

by Ehobson
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Thank you for your positive feedback! We are happy to hear that Chris made your recent buying process so smooth, informative, and hassle-free! We congratulate you on your new vehicle- on behalf of him and the entire team, and we hope to see you again when the time comes for your first service!

February 15, 2020

Jacob was very professional I think any customer would feel good with the way he handles his knowledge we perched two RDX ‘s from him I will nor may problems sending any one to him Xavier Chavez Sion More

by xchavezsion
Recommend Dealer
Yes
Employees Worked With
Jacob Loverdi
Feb 18, 2020 -

Crown Acura responded

Xavier, Thank you for leaving Jacob this amazing review! We are delighted to know that he took great care of you and provided you with the quality assistance that you so much deserve! Please let us know how he and the team may be of further assistance to you in the future!

February 14, 2020

Kyle Noble did an excellent job from start to finish. I really felt like I would be happy with the results from Crown and Kyle once I decided on the RDX. Sophie was very knowledgeable and helpful as well. More

by Kerry Tracy
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Schroeder , Kyle Noble
Feb 18, 2020 -

Crown Acura responded

Kerry, Congratulations on your new vehicle! We are thrilled that Kyle could guide you to the perfect one! The Acura RDX is an excellent vehicle, and we are excited for you to enjoy one of your very own! We wish you safe travels and look forward to working with you again when the time comes for your first service!

February 14, 2020

Professional; sense of sincerity to insure I had a non pressured experience. Gary was like a close friend insuring my total satisfaction. Applause to Gary. More

by forndha
Recommend Dealer
Yes
Employees Worked With
Johnathan Schroeder, Gary Scott, Darren Hutchinson
Feb 18, 2020 -

Crown Acura responded

Thank you so much for your 5-star review! We are so glad that Gary could provide you with the smooth and pressure-free experience that you so much deserve. Your satisfaction is our priority, and we are overjoyed that he could make your visit an overall success!

February 14, 2020

We went to Crown Acura looking for a new RDX. We had been impressed in the past by their service department. Our sales consultant was Ashley Proefke and she was fantastic. Very professional, not at al More

by HondaEngineer
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2020 -

Crown Acura responded

Congratulations on your new Acura RDX! We are so pleased that we could assist you with this special purchase, and we are thrilled Ashlee could make your visit such a success! We hope you enjoy your new vehicle, and we look forward to working with you again when the time comes for your first service!

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