Crown Acura

Saleslady Gillian Barnes, what a pleasure! I had been looking to purchase a new Acura ILX for several months. Like most people, I hate the whole "going to the dealer" experience, as it's always I had been looking to purchase a new Acura ILX for several months. Like most people, I hate the whole "going to the dealer" experience, as it's always such a long, drawn out process. I find it easy to get online, and message 3 different dealers with what I'm looking for, and ask them to send me their "best price". Gillian Barnes from Crown Acura was one of the first to respond, then the other 2 dealers contacted me shortly thereafter. I gathered my quotes and went to see Gillian. The first thing that surprised me was Gillian's genuine interest in helping me...No pressure, no back and forth, just a sweet lady who knew I was looking for a good deal. I had explained to Gillian that one of the other dealer's offer was less than hers, but they didn't have the car in stock. Without hesitation, Gillian went to her manager and explained the situation, and came back to me with a smile on her face. Not only did she beat the other dealer's "best price", but she also gave me more than I expected on my trade in. I was in and out of the dealership, including the dreaded finance office, which was actually a nice experience, within a little over an hour. If you are looking for "no pressure" sales experience, be sure to ask for Gillian at Crown Acura! More

Was great buying a car with crown Acura, love the car I got and everything about it and Richard Morris is a great man and I respect him for helping us and being very friendly got and everything about it and Richard Morris is a great man and I respect him for helping us and being very friendly More

Took very good care of me!Waiting area was extremely Took very good care of me! Waiting area was extremely nice. Bart explained exactly what would be done, and the cost. He also gave me an estimate of Took very good care of me! Waiting area was extremely nice. Bart explained exactly what would be done, and the cost. He also gave me an estimate of my cost for next visit. More

I came in for my periodic Acura MDX 18' oil change and was greeted by the service agents Bart Bartley and John Shaw. They work as a team and made sure all of my questions and concerns are addressed with m was greeted by the service agents Bart Bartley and John Shaw. They work as a team and made sure all of my questions and concerns are addressed with my MDX 2018. When I buy new I get my car service always at the dealership. I have been to several dealerships throughout my life time and these guys have been here for many years. It feels good to see the same face over the years. Clean waiting area, good coffee, exceptional service. Any issues I can email or call them and to me that makes the difference of a great experience. More

Gillian is the best! Gillian Barnes was extremely helpful and made my car buying experience a comfortable, stress-free one. She was very patience and went beyond what I ex Gillian Barnes was extremely helpful and made my car buying experience a comfortable, stress-free one. She was very patience and went beyond what I expected. More

Ashlee Proefke has helped me find and purchase a car once again! She really does make the process easy, and I will continue to use her services for my family in the future! In again! She really does make the process easy, and I will continue to use her services for my family in the future! In More

Chris was professional, knowledgeable and really made the buying process stress-free. Because we purchased on a holiday, banks were closed and Chris assisted in getting us competitive financing so we could t buying process stress-free. Because we purchased on a holiday, banks were closed and Chris assisted in getting us competitive financing so we could take delivery of our vehicle quickly. I highly recommend Chris and Crown Acura. More

Gary did a great job from start to finish in making the entire process in leasing my first car hassle free! I can’t thank him enough!! entire process in leasing my first car hassle free! I can’t thank him enough!! More

Great experience Had a great experience with Kyle Noble. He wasn’t a pressure salesman and understood my needs and wants. Would highly recommend. Service was wonderful Had a great experience with Kyle Noble. He wasn’t a pressure salesman and understood my needs and wants. Would highly recommend. Service was wonderful. Bought a 2017 TLX while trading in a 2006 TSX and he was great on going over all the features with me and helping me understand how all this new technology worked. Also arranged to fix scrapes and scratches on wheels from previous owner. They look brand new now. They definitely took care of me and all my needs. I am very happy and grateful. Thank you so much. More

ASK for Gullian Barnes Ms. Gullian Barnes is very unassuming. She relates to you and your needs without the aggressive CAR selling approach. She will take whatever time to Ms. Gullian Barnes is very unassuming. She relates to you and your needs without the aggressive CAR selling approach. She will take whatever time to discuss options with you. She had all the answers, if not, she would find the answers. My reason going to the dealership wasn't to purchase anything. I had my Acura's car appt. there that day. I started asking her questions about another car and before I knew it, I found the best RDX for me!!! I was in love with it immediately!! If I have any, any questions or concerns, she's the one I need to contact!!! She makes you feel your not alone with this car. She will show you everything about the car and the Technical programming. The financial Manager was also excellent. But I can not remember his name! More