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Crown Acura

Clearwater, FL

4.9
3,447 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,447 reviews

January 03, 2020

great customer service. JULIAN BITAR IS VERY PROFESSIONAL AND GREAT CUSTOMER SERVICE. WHEN EVER I HAVE A CONCERN ABOUT MY CAR I FEEL THAT JULIAN IS VERY INFORMATE More

by zinahodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jan 03, 2020 -

Crown Acura responded

Zina, Thank you for leaving Julian this excellent review! It is wonderful to hear that he always takes exceptional care of you and your automotive needs. Please drive safely, and don't hesitate to let us know how he and the team may serve you again!

January 03, 2020

Excellent dealership Immediate feedback to questions. Complete proposal of all possible options to make correct transaction for customer. Professional staff. Worth the dri More

by Debdigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble
Jan 03, 2020 -

Crown Acura responded

Thank you for your 5-star review! We are so appreciative of your willingness to go the extra distance to work with us, and we are thrilled that Kyle could make your buying experience an overall success. We hope you enjoy your new vehicle. Please let us know if there is ever anything more that our team may help you with in the future.

January 03, 2020

Chris Duncanson at Crown Acura is my hero! The lease on my 2018 Acura TLX was ending in 2020. I received a call from my preferred sales associate at Crown Acura - Chris Duncanson. I've been d More

by J Simms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2020 -

Crown Acura responded

John, We are so glad that we had the opportunity to work with you again, and we are thrilled that Chris could make your overall experience so smooth, enjoyable, and efficient. He will be honored to hear of your very kind words, and we congratulate you on your new vehicle- on behalf of him and the entire team! Please don't hesitate to give us a call if you ever have any questions or concerns.

January 02, 2020

"The RDX - just what we wanted" Gary Scott was made for sales! Got the RDX we wanted & great price! Thank you Gary & Crown Acura my wife and I are very happy! More

by Adalberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott, Darren Hutchinson
Jan 02, 2020 -

Crown Acura responded

Congratulations on your new Acura RDX! We are so glad that we had the opportunity to work with you, and that Gary could provide you with the perfect vehicle and deal! We couldn't be more pleased to hear of your satisfaction, and we wish you both the safest of travels in your new ride!

January 02, 2020

Great buying experience! Dustin Mullen, our sales rep was awesome and very helpful and flexible! The dealership staff was very friendly and they have a great coffee machine and cookies as well! More

by joeworthington
Recommend Dealer
Yes
Employees Worked With
John Pearson, Dustin Mullen
Jan 03, 2020 -

Crown Acura responded

Joe, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be 5-star worthy! We wish you safe travels in your new vehicle, and we hope to hear from you again when the time comes for your first service.

December 31, 2019

Perfect Car Crown Acura and Kyle were amazing and rolled out the red carpet by staying after hours for my wife and I. The transaction was less than an hour and th More

by Marlin M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reynard Akuffo, Kyle Noble
Jan 02, 2020 -

Crown Acura responded

Marlin, Congratulations on your new vehicle! It is our pleasure to go above and beyond to ensure your full satisfaction, and we are thrilled that we could get you into the perfect car! We are so excited for you to enjoy your new ride, and we hope to serve you again in the future!

December 30, 2019

A new car I had the opportunity to visit Crown Acura and buy a new car. Gary was so great! My husband and I weren't sure we would be able to buy a new car but G More

by Yadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Dec 31, 2019 -

Crown Acura responded

Yadi, Thank you so much for your wonderful review! We are thrilled that your vehicle search led you to our dealership, and that Gary ensured that your experience was an overall success. We couldn't be more pleased to hear of your satisfaction, and we congratulate you on your purchase- on behalf of the entire team!

December 29, 2019

Last week I took my RDX for it’s first annual service. My service advisor was Bart Bartley. Bart was very courteous and was able to have my car ready within the timeframe promised which made for a very effic More

by iogden
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Crown Acura responded

Thank you so much for your positive feedback! We appreciate you confiding in our dealership with your automotive needs, and we are overjoyed that Bart could get your service completed- seamlessly and efficiently. He will be honored to know that he has earned your loyalty, and we look forward to working with you again the next time you are in need of automotive service.

December 28, 2019

Great and hassle free Gary was excellent! We live over two hours away and called several dealerships trying to price out the vehicle we were looking for; many dealerships w More

by s Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Dec 31, 2019 -

Crown Acura responded

Thank you for leaving Gary this wonderful review! Providing top-notch vehicles, deals, and experiences is our goal, and we are thrilled that Gary could make things happen for you- to your satisfaction. We congratulate you on your new vehicle- on behalf of him and the entire team. Please don't hesitate to give us a call if there is anything more that we may help you with in the future.

December 27, 2019

Looking for a new car Gillian Barnes was the main reason we decided to go with Acura. She made all the difference in customer service and buying experience over all among all dealerships in the area. The p More

by Gosia C
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Crown Acura responded

Malgorzata, Thank you so much for your wonderful review! We are overjoyed that you decided to work with Gillian on your special purchase, and we are thrilled that your experience with her did not disappoint. We warmly congratulate you and your family on your new vehicle. Please don't hesitate to let us know how Gillian and the team may serve you again!

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