Crown Acura

Purchase of 2018 Acura TLX This is the fifth Acura I have purchased from this dealer over the last 25 years. Always a great experience. Salesman Chris Duncanson greeted me immed This is the fifth Acura I have purchased from this dealer over the last 25 years. Always a great experience. Salesman Chris Duncanson greeted me immediately and was spot on in his questions and conversation. Chris was very knowledgeable and helpful throughout the process. More

Gillian at Crown Acura makes buying or leasing a vehicle easy. Gillian understands and knows her Acura vehicles. I never get a bad vibe or feel pressured into anything when speaking to Gillian about a new v easy. Gillian understands and knows her Acura vehicles. I never get a bad vibe or feel pressured into anything when speaking to Gillian about a new vehicle. My wife and I are lifetime Gillian and Acura customers for as long as she continues her profession. Mike & Karen Terrell More

Charles Johnson is the Best Thank you Charles Johnson. Charles was very helpful in a situation regarding our 2019 RDX Aspec. We had one of those unfortunate situations where t Thank you Charles Johnson. Charles was very helpful in a situation regarding our 2019 RDX Aspec. We had one of those unfortunate situations where the car really turned out to be a lemon (it happens sometimes), but with Charles' help we are very happy and driving a new 2020 RDX Aspec, which so far works great. More

Dustin was delightful to work with. He was extremely professional, patient and exceeded our expectations when purchasing our new Acura MDX. Not once was he too pushy during the sale. He He was extremely professional, patient and exceeded our expectations when purchasing our new Acura MDX. Not once was he too pushy during the sale. He and Sophie Morris were able to sell us a brand new MDX and made our trade in process really easy as well. We came into the dealership looking for a used MDX but Sophie and Dustin were patient with us and told us of the new lease to buy option and we were very apprehensive at first however, they let us think it over privately before moving forward - that was extremely helpful. We highly recommend Dustin to anyone who is looking to purchase a car without the extreme "sales pitch." We couldn't be more happier with his and Sophie's efforts. More

Excellent service John Shaw has been my service rep for over 20yrs. Always quotes and gives updates when a problem is found with a time estimate of work completion. F John Shaw has been my service rep for over 20yrs. Always quotes and gives updates when a problem is found with a time estimate of work completion. Friendly guy and I will keep doing business with him... More

Great! Effiicient Bart Bartley, rep. help me save a lot of money by checking my extended warranty. He called me later after checking warranty, which we didn't think wo Bart Bartley, rep. help me save a lot of money by checking my extended warranty. He called me later after checking warranty, which we didn't think would cover the repairs originally and save me two thirds of the repair costs. More

Service Advisor John Shaw is amazing as always! He always answers all of my questions, explains in detail, and is very knowledgeable. If you ever need service or just have questions I would refer him! Than answers all of my questions, explains in detail, and is very knowledgeable. If you ever need service or just have questions I would refer him! Thanks John once again for a wonderful experience! More

Great Service I had a sudden battery problem and was heading out of town. John Shaw got me scheduled in and fixed up on short notice. Always appreciate the quick se I had a sudden battery problem and was heading out of town. John Shaw got me scheduled in and fixed up on short notice. Always appreciate the quick service at Crown, nice to see same person year after year. More

Had a delayed start due service red dealing with prior customer issues/problems.Had my 2004 MDX in for 157,500 service + a safety recall airbag inflator switch replacement. Service items covered were an o customer issues/problems.Had my 2004 MDX in for 157,500 service + a safety recall airbag inflator switch replacement. Service items covered were an oil change and tire rotation with balancing. Things were completed sooner than expected without any problems or issues. Rep gave me a preliminary total cost which covered everything. He kept me advised of what was going on and estimated time of completion. Nice job More

Best Acura Dealership in Florida This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something t This dealership did what Gettel dealership said was impossible. They actually worked on the car, looked at service bulletins and fixed it! Something the other Dealership said was impossible to do ! THey replaced my transmission all in a 3 day period which was done with little stress. John was great! made the whole process smooth, kept me updated and went above and beyond and I am Very Satisfied.I will come here for my next Acura and recommend this dealership to all that ask. I also will bring John all my service needs and recommend him as well. More