Crown Acura

Best Experience EVER! Ohh my goodness! This was honestly the BEST experience I've ever had while buying a car! Gillian and Richard were beyond amazing especially with my Ohh my goodness! This was honestly the BEST experience I've ever had while buying a car! Gillian and Richard were beyond amazing especially with my silly questions. They know these cars inside and out. I was beyond impressed with every little detail they could explain. This will be our 3rd Acura, but my first time coming to the dealership (my husband tends to handle these things). I wasn't as obsessed with Acura as my husband...until now! Thank You Gillian and Richard for treating us like family and for making this experience so easy. More

First time new car buyer The process was seamless and comfortable. The staff was extremely helpful in getting me what I wanted. They were fast and provided all the information The process was seamless and comfortable. The staff was extremely helpful in getting me what I wanted. They were fast and provided all the information I needed. I would recommend this dealership to anyone! More

Service and recalls Got all the work done on time. Went for a nice walk and then enjoyed coffee and cookies in the wait room. The wait didn’t seem as long. Got all the work done on time. Went for a nice walk and then enjoyed coffee and cookies in the wait room. The wait didn’t seem as long. More

Great Experience Gary went above and beyond to assist us with our car purchase. He came in on his day off to show us the car. Spent extra time making sure we were co Gary went above and beyond to assist us with our car purchase. He came in on his day off to show us the car. Spent extra time making sure we were comfortable with the purchase. Thanks for all you did. Will purchase again in the future. More

I can always get my car in for service when I need it and the service manager (John Shaw) alway works directly with me to discuss what is needed and the cost. If there are any deals to be had he will apply t the service manager (John Shaw) alway works directly with me to discuss what is needed and the cost. If there are any deals to be had he will apply them to keeps my costs fair and reasonable. The work is done correctly and I never have to go back for corrections. True peace of mind! More

B1 Service John Shaw is an excellent Service Advisor; knowledgeable, thorough, and friendly. Appointments are easy to make on-line and are honored. Also honore John Shaw is an excellent Service Advisor; knowledgeable, thorough, and friendly. Appointments are easy to make on-line and are honored. Also honored are coupons and specials saving the customer money. I never heard the word "no" from John and he promised to research and share with me a solution to my complaint about Acura brakes squealing. I really felt he listened to me as he addressed my needs and concerns. More

Car buying Traded in my car for a used car with Kyle Noble and he was kind and funny and it was a quick deal. Positive experience overall. Traded in my car for a used car with Kyle Noble and he was kind and funny and it was a quick deal. Positive experience overall. More

Shout out to Ashlee Proefke! This is my fifth Acura and Ashlee made it very easy to transition to a new vehicle. She went out of her way and was quick to respond with a few quest This is my fifth Acura and Ashlee made it very easy to transition to a new vehicle. She went out of her way and was quick to respond with a few questions I had about the new features in my TLX. When I picked up the car she was very patient and thorough with all details. Also, want to thank once again Sophie Morris; you are definitely why I continue to return to Crown Acura. Thanks again ladies! Love, love my new black beauty!! More

John Shaw is my new bestie! My father has owned an Acura for many years. He fell ill recently and the car needed service. I offered to help take care of it. His only instruction My father has owned an Acura for many years. He fell ill recently and the car needed service. I offered to help take care of it. His only instruction was that I deal only with John Shaw. Now I know why. John's communication, patience and overall care was extraordinary. Not gonna lie....this dealer is is hall from my house. But totally worth the trip! Best experience I've ever had at a car dealership! More

Service on my Acura Bart Bartley is a excellent service advisor! Never fails to explain maintenance procedures on my Acura. He adds to the fine staff at Crown Acura. Than Bart Bartley is a excellent service advisor! Never fails to explain maintenance procedures on my Acura. He adds to the fine staff at Crown Acura. Thank you Bart! More