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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

November 05, 2019

Great Customer Service John Shaw is easy to deal with and his customer service is always on point. The dealership is clean, accommodating with snacks, phone charges, and com More

by ctak35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Crown Acura responded

Thank you so much for your 5-star review! It is a pleasure to know that John has your confidence, and that his efforts continuously meet your full satisfaction. We greatly appreciate your continued business, and we look forward to continuing to provide you and your vehicle with our best care in the future.

November 05, 2019

Chris did a fantastic job with helping me lease my 4th Acura. The whole process was smooth and efficient from start to finish. Although I no longer live near this dealership, I will drive across Florida More

by Lizb720
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Magruder
Nov 06, 2019 -

Crown Acura responded

Liz, Congratulations on your 4th Acura! We are honored by your willingness to go the extra mile to work with us, and we are thrilled that Chris could make your distance worth the travel! We hope you enjoy your new vehicle, and we hope that you continue to confide in our dealership for top-quality service in the future.

November 04, 2019

Great experience! Dustin Mullen made buying a new car painless! He listened, was efficient and very knowledgeable. I'm very happy with my TLX and the whole experience More

by RoxSands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan in finance., Dustin Mullen
Nov 06, 2019 -

Crown Acura responded

Rox, Congratulations on your new Acura TLX! We are overjoyed that Dustin could be so helpful and accommodating and ultimately guide you to the perfect vehicle! We appreciate you leaving him this kind recommendation, and we are so excited for you to enjoy your new ride. If you ever have any further questions or concerns, please do not hesitate to give us a call!

November 04, 2019

Another great experience Buying a car is not on top of everyone's list of being fun. Gillian always makes the experience as easy as possible. She's goes to bat for you to ge More

by ajthomson30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Crown Acura responded

AJ, We believe that car-buying should be a special experience, and we aim to make our customers' buying processes as enjoyable as possible! Providing top-notch vehicles, deals, and experiences is our goal, and we are thrilled that Gillian's efforts left you so impressed once again! We hope you enjoy your new vehicle, and we look forward to continuing to serve you and your automotive needs in the future.

November 03, 2019

Bart Bartley was excellent!! Very thorough and willing to help. Always a great experience when working with him. He handled my warranty without any delay, Thank you!! More

by Sucomike
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Crown Acura responded

Thank you for leaving Bart this excellent review! We are happy to hear that he consistently takes great care of you and provides you with the quality experiences that you so much deserve. Please drive safely, and don't hesitate to let us know how he and the team may serve you again.

November 02, 2019

Excellent service and excellent communication from Bart Bartley my service advisor. I would recommend them highly and let you know that the communication with what was going on with my automobile was 100% More

by Rene E
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Crown Acura responded

Rene, Thank you so much for leaving Bart this amazing review and recommendation! He will be so honored by your kind words and to know that you found his efforts to be so exceptional. Please drive safely, and don't hesitate to let us know how he and the team may serve you again.

November 02, 2019

excellent Very professional Friendly and cooperative. made the experience fast and easy. I would recommend.this dealer and their excellent sales and service peo More

by Rush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Loverdi
Nov 04, 2019 -

Crown Acura responded

Robert, Thank you so much for your excellent review! Providing exceptional experiences is certainly our goal, and we are proud to have earned your 5-star recommendation! We greatly appreciate the opportunity to serve you, and we hope that you continue to confide in our dealership with your automotive needs for years to come.

November 01, 2019

Ask for Ashlee Proefke I had the good fortune to have Ashlee handle my new lease. She was professional in every possible capacity. And her team backed up in a timely fashio More

by Liz
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Schroeder
Nov 04, 2019 -

Crown Acura responded

Liz, Thank you so much for leaving Ashlee this amazing review! Your safety and satisfaction are so important to us, and we are happy to hear that she was thorough in ensuring that you were provided with the quality service that you so much deserve. It is our pleasure to serve you in any way possible, and we hope that you continue to confide in Ashlee and our dealership for each of your future automotive needs.

November 01, 2019

Great purchasing experience I worked with Dustin and Kyle along with Manager John Pearson, and Keith in financing. Everyone made the process a pleasure. I had been referred to More

by AnitaCFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pearson, Kyle Vonnes, Dustin Mullen
Nov 04, 2019 -

Crown Acura responded

Anita, We couldn't be more pleased to welcome you to our Crown family and to know that your experience with us met your expectations! We always aim to ensure that our customers' visits are as exceptional as possible, and we hope that you continue to confide in our dealership for your automotive needs in the future. Warmest congratulations on your new vehicle!

October 31, 2019

John Shaw is an excellent service representative. He is personable, knowledgeable, polite, professional and friendly. Crown Acura service is always on point. Appointments are easy to make and honored in a More

by Cheryl C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Crown Acura responded

Cheryl, Thank you so much for sharing this amazing review! We always aim to ensure that our customers' experiences are as pleasant as possible, and we are overjoyed that our efforts continuously meet your satisfaction. We are so appreciative of the opportunity to serve you, and we are certain that John will continue to take exceptional care of you in the years to come.

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