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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

August 28, 2019

Great dealer, great people. Was searching for the perfect used Mazda3. With the help of Dustin Mullen in sales, I found exactly what I was looking for at Crown Acura. Dustin too More

by bill805
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pearson, Dustin Mullen
Aug 29, 2019 -

Crown Acura responded

Bill, Congratulations on your new Mazda3! Dustin and Chris certainly are wonderful assets to our team, and we are thrilled that they could get you into your perfect vehicle. We appreciate you sharing this amazing review, and we hope to continue serving you and your automotive needs in the future.

August 27, 2019

BART THE GREAT Bart Bartley was my service person today. He was prompt, affable, and very able. The whole experience of a basic service was brief and pleasant. I h More

by carman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Crown Acura responded

Thank you so much for your kind review and recommendation! Bart is a great asset to our team, and we are pleased to know that you and your vehicle were well taken care of throughout your recent visit. Please drive safely, and don't hesitate to let us know if he or the team may be of further assistance to you in the future.

August 27, 2019

Awesome Experience Loved the dealership and loved the service Chris provided. Not at all pushy, but very informative. Answered all our questions and kept in touch with More

by johnlgjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Amaral
Aug 27, 2019 -

Crown Acura responded

John, Thank you so much for your excellent review! Providing thorough and pressure-free service is so important to us, and we are pleased that our efforts met your satisfaction- from start to finish. We hope you enjoy your new vehicle, and we can't wait for the opportunity to work with you again. Please feel free to give us a call if you ever have any questions or concerns until we meet again.

August 24, 2019

Awesome service!! Thank you Julian for your exceptional help getting my car back on the road as quickly as possible! Friendly and very knowledgable too. My car is my of More

by WendyZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Aug 26, 2019 -

Crown Acura responded

Wendy, Thank you so much for your positive feedback! We are so pleased that Julian could get your vehicle taken care of so efficiently! It is our pleasure to serve you, and we hope that our efforts continue to meet your satisfaction in the future.

August 23, 2019

Leasing car Chris was polite, professional and knowledgeable about the Acura. He followed up with us without pressuring us. It was a pleasure to work with him. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Amaral
Aug 26, 2019 -

Crown Acura responded

Linda. Thank you for taking the time to leave Chris this kind review! We are so pleased that he could be of great assistance to you and make your experience 5-stars all-around! We hope you enjoy your new vehicle, and we thank you for working with us at Crown Acura!

August 23, 2019

Best day ever!! Got an RDX!! It was an absolutely great experience. My first new to me car in 19 years. Gary Scott was aamzing and very patient as I decided on a car. He made the More

by cookie1rem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Aug 26, 2019 -

Crown Acura responded

Congratulations on your new vehicle! We are thrilled to have been able to assist you with this special purchase, and that Gary could make your experience so smooth and hassle-free. We hope you enjoy your new Acura RDX! Please let us know if there is anything more that our team may help you with in the future.

August 22, 2019

Absolutely amazing! I live about 45 mins. away from Crown Acura but from my first phone call with Ashlee Proefke I knew I needed to go there to search for me car. She was More

by fsumadison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Schroeder , John Pearson
Aug 22, 2019 -

Crown Acura responded

Madison, Thank you so much for your wonderful review and recommendation! We are delighted to know that Ashlee took great care of you throughout the entirety of your buying process. It is our pleasure to go above and beyond to ensure your full satisfaction, and we are overjoyed that Ashlee could make your experience smooth, informative, and an overall success.

August 22, 2019

EXCELLENT Total experience is EXCELLENT!!! Everyone from service techs/reps (Bart Bartley n Chris Sanborn) are truly wonderful, the entire staff is as well!!!! More

by bythec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimy:), Chris Sanborn Jr
Aug 22, 2019 -

Crown Acura responded

Thank you so much for your excellent review! We are pleased to hear that our team provided you with the quality and welcoming service that you so much deserve! It is our goal to make our customers' experiences as seamless as possible, and we hope that you continue to confide in our team for each of your future automotive needs.

August 21, 2019

Quality Car Care I can't say enough great things about John Shaw of Crown Acura. Every time I have a car issue, large or small, he gives me top-notch service. He is More

by Nosnibor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2019 -

Crown Acura responded

Thank you so much for taking the time to leave John this incredible review! We are delighted to know that he consistently takes exceptional care of you and your concerns- as your safety and satisfaction are our utmost priorities. He will be so honored by your wonderful remarks, and we are certain that he will continue to provide you and your vehicle with his best care in the future.

August 20, 2019

Friendly and Efficient Service Our older model mdx had a recall open, made my appointment on line, pulled in and Bart was very efficient and friendly. Everything was done in a re More

by Mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Crown Acura responded

Thank you so much for your kind words! Providing quality and efficient service is what we aim for, and we are thrilled that you found your experience with us to be 5-stars all-around. We are so glad that we could be of assistance to you, and we hope to see you again when your vehicle is ready for its next service.

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