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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

August 15, 2019

Great service with Chris Sanborn. The wait time was right on time.Chris Sanborn was helpful and explained the service that was done on my auto.The dealership is bright and clean. More

by esthr405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanborn Jr
Aug 16, 2019 -

Crown Acura responded

Thank you for leaving us this positive review! We are so pleased that Chris could get your vehicle taken care of- efficiently and to your satisfaction. Please let us know if he or the team may be of further assistance to you in the future! We wish you the safest of travels until we meet again.

August 15, 2019

Returned to Crown Acura after a previous great experience I have used Crown Acura off and on since 2004. Their customer service is always excellent. Kyle Vonnegut’s was especially helpful during our purchase More

by CSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Vonnes
Aug 16, 2019 -

Crown Acura responded

Thank you so much for your positive feedback. It is our goal to ensure our customers' full satisfaction, and we are happy to hear that Kyle ensured that your vehicle was in the perfect condition for you to take home. We greatly appreciate your continued business and warmly congratulate you on your new car!

August 15, 2019

Great Service I would have rated higher if there were more stars! Always have a great experience at Crown Acura! John Shaw does a great job. I didn't have an ap More

by Hoffsworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pearson, Garry Barrett, Stephanie Barry
Aug 15, 2019 -

Crown Acura responded

Thank you so much for your amazing review! We are honored to have earned your 5-star rating all-around, and we are glad that we could get your vehicular needs taken care of as swiftly as possible. We are so appreciative of your business, and we look forward to continuing to provide you and your vehicle with nothing short of quality service in the future.

August 15, 2019

Great group of people! The team at Crown Acura, especially my salesman Kyle, were awesome. He was very patient and found me the perfect vehicle. Crown Acura made the "dreade More

by mikeflorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Vonnes
Aug 15, 2019 -

Crown Acura responded

Mike, Thank you so much for your kind review and recommendation! We are thrilled that Kyle and the team could guide you to your perfect vehicle and provide you with a hassle-free overall experience. It is our goal to ensure that our customers' visits are as positive as possible, and we are so proud to have met your satisfaction. Please don't hesitate to let us know if we may be of further assistance to you in the future.

August 14, 2019

Perfect car buying experience w/ Rich and Crown Acura team! We are now proud owners of a new 2019 Acura RDX A-Spec w/ SH-AWD and couldn’t be happier with the experience we had working with Senior Sales Consulta More

by TonyM21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schnepp
Aug 15, 2019 -

Crown Acura responded

Tony, Congratulations to you and your wife on your new Acura RDX A-Spec! It's wonderful to hear how happy you are with your purchase, and we are overjoyed that we could assist you in taking home a vehicle that you love. Richard will be so honored to have earned your kind review and recommendation, and to know that he provided you with your most seamless buying experience yet. We wish you safe travels and hope to hear from you again when your vehicle is ready for its first service.

August 13, 2019

Fast, friendly professional service! Chris Sanborn always puts his customers first and brings excellence and integrity to every transaction. His friendly professionalism makes me feel th More

by Acurashopper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanborn Jr
Aug 15, 2019 -

Crown Acura responded

Thank you for taking the time to leave Chris this great review! Our customers' confidence means so much to us, and we are happy to hear that Chris consistently provides you with the quality and reliable service that you so much deserve. It is our pleasure to serve you, and we look forward to continuing to offer you our best care in the future.

August 12, 2019

Best Service of any dealer in the area John Shaw is the person to contact to get things done quickly. I was stranded waiting on AAA for 2 hours, had my car towed in to Crown Acura. John More

by PaulaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Crown Acura responded

Paula, Thank you so much for your amazing review. We are so appreciative of your continued business, and we are pleased that John could get you taken care of so efficiently in this unfortunate situation. Our customers' safety and satisfaction are our priorities, and we look forward to continuing to serve you and each of your automotive needs in the future.

August 12, 2019

Great experience with Kyle Noble I turned in my Acura TLX lease early and purchased a used 2013 GMC Terrain. Kyle was very patient with me as I test drove several different vehicles l More

by Jterry12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble
Aug 14, 2019 -

Crown Acura responded

Congratulations on your new GMC Terrain! We appreciate the opportunity to do business with you and are pleased that Kyle could make your overall purchasing experience so seamless. We thank you for leaving him this kind recommendation, and we are so excited for you to enjoy your new ride!

August 12, 2019

Crown Acura & Julian Bitar, expiriance Extraordinaire Freak Thunderstorm in St . Pete Week ago left me stranded with Disabled Car. Next Morning started nightmerish effort to tow car to Crown Acura . My f More

by Fu Ba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schnepp, Julian Bitar
Aug 14, 2019 -

Crown Acura responded

Fuad, Thank you for taking the time to share your experience. We understand how stressful this could be, so we are pleased that Julian could put you at ease and get you taken care of in this unfortunate situation. It is our pleasure to assist you in any way possible. If there is ever anything more that our team may help you with, please do not hesitate to let us know.

August 09, 2019

Acura ILX - Gillian Barnes Gillian has worked with me before, and when I lease I go right to her again. She works with you to get you desired price. More

by Jerry16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Crown Acura responded

Jerry, Providing our customers with the best service and deals is what we aim for, and we are so pleased that Gillian's efforts have earned your confidence. We congratulate you on your new Acura ILX, and we look forward to continue serving you and your automotive needs in the future.

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