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Crown Acura
Clearwater, FL
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,453 reviews
June 29, 2019
Customer Service Gillian Barnes - This was our 2nd time at this dealership and we knew that we wanted to deal with Gillian. She is very professional but makes the whol Gillian Barnes - This was our 2nd time at this dealership and we knew that we wanted to deal with Gillian. She is very professional but makes the whole experience enjoyable. She cares about her customers and really takes the time to show you everything. Excellent customer service. More
by N&B
Employees Worked With
June 28, 2019
Fantastic Experience Dealing with Crown Acura was hands down the best car buying experience I have been involved with. The team there did a fantastic job at presenting an Dealing with Crown Acura was hands down the best car buying experience I have been involved with. The team there did a fantastic job at presenting an aggressive offer and gave me an extremely fair offer on my trade in. I was expecting to spend X amount on the car and get X amount for my trade, and Crown Acura exceeded what I was expecting from a car dealer. After dealing with them I will give them first consideration on any new or used car in the future. I spent less than 2 hours at the dealership and a larger part of that time was the test drive and going over the features on the car. Great people and even better buying experience. More
by Cwpcasey
June 27, 2019
Best customer service ever!!! Gillian was once again very professional making the whole process painless and enjoyable. She takes great care of her customers and is very knowledge Gillian was once again very professional making the whole process painless and enjoyable. She takes great care of her customers and is very knowledgeable and supper friendly. Thank you Gillian for your dedication in providing excellent customer service! More
by Rubencito78
Employees Worked With
June 26, 2019
Terrific experience From start to finish there was no pressure and i felt like a valuved customer. Bought a 2020 Acura RDX. Enjoyed the buying experience with Crown Acura From start to finish there was no pressure and i felt like a valuved customer. Bought a 2020 Acura RDX. Enjoyed the buying experience with Crown Acura. Chris was friendly,knowledgeable and courteous. Great customer service,i would recommend Crown Acura. More
by SARINAKY
Employees Worked With
June 24, 2019
Excellent! From start to finish, the entire process was pleasant, straightforward and enjoyable. I could not be happier with my RDX and that I went to Crown Acur From start to finish, the entire process was pleasant, straightforward and enjoyable. I could not be happier with my RDX and that I went to Crown Acura!! More
by aondrick
Employees Worked With
Kyle Vonnes
June 24, 2019
Painless and Exciting!!! I recently leased an ILX and I love it! Gillian was super helpful, friendly and patient. I don't know how many times we called her and she always took I recently leased an ILX and I love it! Gillian was super helpful, friendly and patient. I don't know how many times we called her and she always took our calls (even after hours and weekends). This is the second car I bought from her :-) More
by izaguirredc
Employees Worked With
June 23, 2019
Beautiful vehicle/excellent buying experience Our dealings with Gary Scott was a delight, unlike most car buying experiences. Gary is a genuinely nice guy with a great sense of humor, which he nee Our dealings with Gary Scott was a delight, unlike most car buying experiences. Gary is a genuinely nice guy with a great sense of humor, which he needed to tolerate my teasing and sarcasm. More than willing to spend as much time as necessary to ensure we understood our deal as well as to make us feel comfortable with all of the many electronic features of our car. It is a beautiful car filled with features (especially safety and warning devices), but comes with a steep learning curve, We are extremely please with the deal, dealership and staff. I highly recommend Gary Scott and Crown Acura for your next vehicle purchase. More
by Jim1937
June 22, 2019
Had a great experience Been coming here for Over 12 years Head great service top to bottom Just like I always had. Went to a competitor down the road Came screaming back. Been coming here for Over 12 years Head great service top to bottom Just like I always had. Went to a competitor down the road Came screaming back. Won't go anywhere else would recommend Acura Crown to anyone More
by Michelle M.
June 21, 2019
Everyone deserves a second chance to shine Our first visit to this dealership was disappointing, however when we contacted Sophie to express our concerns she apologized and asked us to give the Our first visit to this dealership was disappointing, however when we contacted Sophie to express our concerns she apologized and asked us to give them a second chance. On our return visit, we were greeted immediately by Kyle and this experience was stellar. I have never encountered a more knowledgeable sales person than Kyle, He really knows the vehicles and is eager to share his enthusiasm and expertise. We purchased our beautiful Acura RDX that day and couldn’t be happier. More
by cbil1414
June 21, 2019
Great Buying Experience I tried to negotiate with the Acura dealer near my home. I drove past my local Acura to Crown Acura and was so impressed by the friendly professional I tried to negotiate with the Acura dealer near my home. I drove past my local Acura to Crown Acura and was so impressed by the friendly professional staff and a huge thumbs up to Chris Duncanson my sales person. More
by Hercmeg326
Employees Worked With
