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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

June 13, 2019

Great experience I had a great experience buying my Certified Pre-Owned Acura. Chris was very easy to work with and accommodating. I would recommend Crown Acura and sp More

by Review111111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Crown Acura responded

Congratulations on your new vehicle! Chris is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new Acura!

June 12, 2019

Exceptional Service, Quality and Integrity I went to Crown Acura for my first oil change in my new Acura RDX after scheduling online. I was promptly greeted by John Shaw. John was very welcomin More

by Loans123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Crown Acura responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your first visit! Please let us know if we can help you again in the future.

June 10, 2019

Excellent Service Department at Crown Acura Clearwater Tina Arendes went above and beyond as usual in the service department at Crown Acura Clearwater. She even came in earlier to meet my schedule. I was More

by Tina!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pearson, Tina Arendes
Jun 11, 2019 -

Crown Acura responded

Thank you for leaving Tina this excellent review! We are so glad that she has your confidence, and that she went above and beyond to ensure that your recent visit was as efficient as possible! Your satisfaction is our priority, and we look forward to continuing to serve you and your automotive needs in the future.

June 08, 2019

Easy efficient and worth every penny Could have not made it any easier. Gary Scott very knowledgeable and great to work with. Look forward to doing business again in the future. More

by ro908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott
Jun 10, 2019 -

Crown Acura responded

Congratulations on your new vehicle! We are so glad that your buying experience was efficient and hassle-free, and we are so proud to have earned your future business! We hope you enjoy your new ride, and we can't wait for the opportunity to serve you again.

June 07, 2019

Tina Arendes did a great job . Tina and the maintenance staff always take very good care of my 2013 RDX. All the staff is friendly and focused on providing top notch service. That’ More

by Zoranstan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Jun 07, 2019 -

Crown Acura responded

Thank you for leaving us this positive review! It is our pleasure to serve you and your automotive needs, and we are thrilled that our service always meets your satisfaction. Please let us know how Tina and the team may be of further assistance to you in the future!

June 07, 2019

Saleswoman Very nice environment. Friendly staff. I needed a lot of support because of all the technology with my car. I love my car and hope it drives as well a More

by Jackie1235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Crown Acura responded

Thank you for your positive review, Jackie! We are thrilled to hear that you are loving your new vehicle, and we are so glad that we had the opportunity to do business with you. If you have any further questions or concerns, please do not hesitate to give us a call!

June 07, 2019

#1 Service Department In The World Words cannot describe the unparalleled service that is received by choosing this car dealership. John Shaw has been working there for decades and neve More

by Brian Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garry Barrett, John Schnepp, Stephanie Barry, Richard Dolan
Jun 10, 2019 -

Crown Acura responded

Hi Brian, Thank you for taking the time to leave us this incredible review! We are honored by your continued business and your confidence in our service, and we are overjoyed that your recent experience with us met your satisfaction once again. It is our pleasure to serve you and your automotive needs, and we look forward to continuing to provide you and your vehicle with quality service for years to come.

June 07, 2019

Very Easy Purchasing Experience It was a very easy buying experience at Crown Acura with Chris Duncanson. He made the experience seamless. He was friendly and had great product knowl More

by Marino P
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Crown Acura responded

Congratulations on your new vehicle, Marino! We are so pleased that you decided to buy Acura once again, and that our team could make your buying experience so smooth and informative! We hope you are enjoying your new MDX and all of its wonderful features! If there is anything more that we may help you with, please be sure to let us know.

June 05, 2019

Great Experience! I took my car in to get some work done. This was my first visit to Crown Acura. Everyone was extremely friendly right from the start. I dealt with Joh More

by KMJ2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Crown Acura responded

Hi Kayla, Thank you for taking the time to share this excellent feedback! We are so glad that you decided to bring your car to our dealership, and we are thrilled that John could make your first experience working with us so positive- from start to finish! We are so proud that he earned your confidence, and we look forward to working with you again the next time you are in need of automotive service.

June 05, 2019

2 Recalls Repaired Tina was great! She’s very personable and engaging. She was on a lunch break when my vehicle was finished, and so I didn’t see her. She actually cal More

by KimH!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Jun 06, 2019 -

Crown Acura responded

Thank you for your 5-star review, Kim! We are happy to hear that Tina's service met your satisfaction! Please let us know if there is anything more that she or the team may help you with in the future.

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