Crown Acura

Wonderful experience. From the Assistant Service manager John Shaw to the GM Sophie to Keith in Finance and finally to my wonderful salesman Rich, Crown Acura made my expe From the Assistant Service manager John Shaw to the GM Sophie to Keith in Finance and finally to my wonderful salesman Rich, Crown Acura made my experience pleasant and painless. Everyone was so helpful and caring that they made this a wonderful experience. Rich patiently showed me all of my car's features and never tired of my questions. Thank you. I love my new TLX.. More

Awesome, professional, fast Chris is an amazing salesman and representative of your company. I feel very fortunate to have met him and do business with him. Outstanding customer Chris is an amazing salesman and representative of your company. I feel very fortunate to have met him and do business with him. Outstanding customer service I couldn't have asked for any better. Thank you so much Chris Duncanson you are an All-Star. And I hope Crown Acura recognizes it. More

Great service Crown Acura really knows how to take care of their customers. Jillian and John gave us top of line quality service. We are very pleased with our vehic Crown Acura really knows how to take care of their customers. Jillian and John gave us top of line quality service. We are very pleased with our vehicles. More

Experience with service department I was the just last Friday & I must say, these guys are GREAT!!! I recently moved from Ohio & my air conditioning is out. John Shaw, assistant servic I was the just last Friday & I must say, these guys are GREAT!!! I recently moved from Ohio & my air conditioning is out. John Shaw, assistant service manager, & Chris, 1 of the service techs were so incredibly nice& helpful!! I will definitely be back for service & possible purchasing in the future!! Thank you again! More

Phenomenal Service I have been taking my cars to Crown Acura for more than 10 years and the service has always been excellent. John Shaw has always gone above and beyon I have been taking my cars to Crown Acura for more than 10 years and the service has always been excellent. John Shaw has always gone above and beyond in helping his customers. Top notch service. Vi Nguyen More

Top Notch Service Chris Sanborn took excellent care of us! He talked through our repair options with us, kept us informed of the progress and even provided us with a lo Chris Sanborn took excellent care of us! He talked through our repair options with us, kept us informed of the progress and even provided us with a loaner vehicle while they worked on our vehicle. We will be taking all of our vehicles to Crown Acura for service from now on. Everyone we spoke with was terrific. More

Gillian & Sophie are simply the best. Both of them are very knowledgeable and patient. They will work you the best deal while doing all that they can to make you feel comfortable. After th Both of them are very knowledgeable and patient. They will work you the best deal while doing all that they can to make you feel comfortable. After the sale Gillian is following up with emails, phone calls and texts asking if you have any questions regarding the operation of the vehicle. We could not be happier. More

Phenomenal I had a great experience from time I stepped in door till it was finalized. Everyone was great. Place was very clean and well organized. I had a great experience from time I stepped in door till it was finalized. Everyone was great. Place was very clean and well organized. More

Oil change, tire rotation and console repair John is such a friendly guy who is always willing to go above and beyond when helping me during my service visit. He is efficient and thorough during John is such a friendly guy who is always willing to go above and beyond when helping me during my service visit. He is efficient and thorough during every service visit I have ever experienced. This visit he helped solve my problem is such a timely manner that I was home earlier than I had originally planned. He's always helpful and willing to go the extra mile to ensure my satisfaction. More

Great service John Shaw was great. He made my experience stress free and the service was quick. Oil change and tire rotation were needed along with recall notice. I John Shaw was great. He made my experience stress free and the service was quick. Oil change and tire rotation were needed along with recall notice. I was told by appointment setter both could not be done during my 4:00pm appt. I told John and he could see my frustration. He spoke to mechanics and they did get it all done while I was there. Appointment was only an hour. I was so grateful. Thank you John!! More