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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

November 01, 2018

Friendly environment My sales rep Charles Johnson went above n beyond for me, my brand new car needed to be towed in, I called Charles n asked him if he could come n pick More

by Cargirlrdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Johnson
Nov 06, 2018 -

Crown Acura responded

We are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Charles will be especially happy to hear that you were completely satisfied with his customer service.

November 01, 2018

Cayde Thomas made the sale! We recently were shopping for a safe car for our daughter. We looked at Volvo, BMW, and Acura. Not only was safety a priority, but so was customer ser More

by CBS15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Magruder, Cayde Thomas
Nov 06, 2018 -

Crown Acura responded

On behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Cayde was such a great help.

Nov 06, 2018 -

Crown Acura responded

On behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Cayde was such a great help.

October 31, 2018

Lease End Options Kyle was great! He was so helpful in explaining to me the lease end turn in process and my options. Great guy to work with. More

by BAnne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble
Nov 06, 2018 -

Crown Acura responded

We are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Kyle will be thrilled to hear your kind words.

October 31, 2018

Great Service Logan provides excellent service! He was very informative, kind and friendly. Brought my car in for an oill change. Logan answers all my questions More

by Bell2940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Crown Acura responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your car and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!

October 31, 2018

Exceptional service department I've had my new car serviced twice now and both times Chris Sanborn Jr provided exceptional service. I was promptly greeted at my appointment time an More

by suja27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanborn Jr
Nov 01, 2018 -

Crown Acura responded

Thank you for taking the time to leave us this awesome feedback! We are overjoyed to hear that Chris provided you with another transparent, thorough, and informative service experience. It's an honor to know that you are so willing to go the extra distance to work with us, and we look forward to continuing to provide you with quality service that is worth the travel. We'll see you again soon!

October 30, 2018

Service of our Acura We took our car in last week for service and Tina was very welcoming since we had not seen her for 6 months. She was very helpful and provided status More

by Clarke26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Oct 31, 2018 -

Crown Acura responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

October 30, 2018

Fantastic people This dealership is the best I've ever been to. Everything is top notch. I just bought my second new car in a row there and I will be back for my next More

by KeithD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Crown Acura responded

Hi Keith, Thank you so much for your incredible review and your confidence in our dealership! We are honored to hear of your kind remarks, and we are thrilled that Chris provided you with another exceptional buying experience. We are so excited for you to enjoy your new vehicle, and we look forward to continuing to take care of you and each of your automotive needs in the future.

October 30, 2018

Tina is awesome!! It’s always a pleasure getting my car serviced at Crown Acura. I’m always greeted pleasantly and quickly by a service representative. Tina is always i More

by michelle813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Oct 31, 2018 -

Crown Acura responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

October 29, 2018

Best car buying experience ever! Came into the dealership worked with Gary, very nice man, very helpful, did not feel any pressure did not feel like I was at a dealership. It was a ve More

by Guerra4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Scott, Leslie Magruder
Oct 30, 2018 -

Crown Acura responded

Thank you so much for your excellent review and recommendation! It's so awesome to hear that Gary, Leslie, and the team ensured that your overall experience was such a delight! It is our pleasure to serve you, and we are honored to have earned your recommendation! We hope you enjoy your new vehicle, and we can't wait to work with you again.

October 29, 2018

Excellent experience from start to finish Our recent car buying experience was a pleasant one. We did not feel hassled into a sale. The sales advisor Cayde Thomas was very helpful with our fam More

by Jpaynefl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Cayde Thomas
Oct 30, 2018 -

Crown Acura responded

Congratulations on your new vehicle! We are thrilled that we were able to assist you with this awesome car buying process, and we are overjoyed to know that Cayde and Ray ensured that it was smooth and hassle-free! We hope you enjoy your new vehicle, and we can't wait for the opportunity to work with you again.

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