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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

October 14, 2018

Acura Newbie Walking into Crown Acura just to look and driving off the lot with a beauty was dreamy! Our sales gentleman Jacob did a fabulous job with test drive, More

by Slaughd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Loverdi
Oct 16, 2018 -

Crown Acura responded

Thank you so much for your excellent review! We are so glad that Jacob could be of such great assistance to you, and we are overjoyed to hear of your satisfaction with your new vehicle. Please let us know if you ever have any further questions or concerns. We look forward to the opportunity to work with you again.

October 13, 2018

Great Customer Service I have purchased 4 Acura’s there and they do all my service work. John Shaw has habled my Service for over 20 years. Straight shooter. Highly recommen More

by Traveler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Crown Acura responded

Thank you so much for your 5-star rating and recommendation! We are honored to have your loyalty, and we are thrilled that John and the team have consistently taken such good care of you and your vehicular needs for the past 20+ years. We look forward to continuing to provide you the same exceptional service in the future.

October 12, 2018

New lease Just purchased/leased my second vehicle from Crown Acira. Working with Charles Johnson, he found the right vehicle at the price i was looking for. Gre More

by Mytlx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schnepp, Charles Johnson, Chris Sanborn Jr
Oct 16, 2018 -

Crown Acura responded

Thank you for taking the time to leave this positive feedback! We are honored that you made the decision to work with us in the lease of another vehicle, and we are thrilled that Charles was able to find you both a car and a price that you are so happy with. We wish you the safest of travels, and we look forward to the opportunity to serve you again in the future.

October 12, 2018

Friendly people pleasant experience Very knowledgeable about car I was interested in. Jacob was a pleasure to work with. Showed me everything about the car and set everything up. Was als More

by Jean
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Loverdi
Oct 16, 2018 -

Crown Acura responded

Hi Jean, We're so glad that Jacob could be of such great assistance to you throughout your recent buying experience. We appreciate your decision to work with us at Crown, and we ask that you feel free to contact us if you ever have any further questions or needs for automotive service. Congratulations on your new vehicle!

October 12, 2018

Thank you Chris! This is my second purchase from Chris Duncanson at Crown Acura and I couldn’t imagine going anywhere else for a car! Chris is extremely helpful and go More

by Yanet87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Magruder
Oct 16, 2018 -

Crown Acura responded

Thank you so much for your wonderful review! We're thrilled that Chris had the chance to assist you with the purchase of another vehicle, and it is a pleasure to hear that your overall experience was so exceptional. We're so glad that he was able to make things happen for you and get you into the vehicle that you were looking for, and we can't wait to work with you again when you are ready for your next.

October 12, 2018

Never again After purchasing the vehicle, some questions arose and I contacted Gary Scott; my emails were never returned, my phone calls either. I went elsew More

by Jeremiah Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary Scott
Oct 18, 2018 -

Crown Acura responded

Dear Jeremiah, Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our dealership and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, with the name used on your review, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 727-507-8866 or email me at dmorris@crowncars.com at your earliest convenience please? Sincerely, Dan Morris, General Manager

October 11, 2018

Great experience Our used car purchase at Crown Accura was very professional, courteous, and pleasant. There were no surprises. Ray and Gary were top notch. Thanks aga More

by bkwelter
Recommend Dealer
Yes
Employees Worked With
Gary Scott, Leslie Magruder
Oct 16, 2018 -

Crown Acura responded

Congratulations on your new vehicle! We are so pleased that Ray, Gary, and Leslie ensured that your buying experience was smooth and transparent! We appreciate your decision to work with us, and we hope to hear from you again when you are ready for your first automotive service.

October 10, 2018

Excellent car buying experience! I worked mostly with Gillian Barnes when shopping at Crown Acura. Gillian was very helpful with finding the right car and leasing package for me. She More

by JMutale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Magruder
Oct 11, 2018 -

Crown Acura responded

Hi Jaime, Congratulations on your new vehicle! We are overjoyed that Gillian provided you with the thorough and informative service that you needed to ultimately lead you to your perfect vehicle! We appreciate your kind recommendation, and we are so excited for you to enjoy your new ride. Please do not hesitate to contact us if you ever have any further questions or concerns.

October 09, 2018

Top of the line performance Chris Sanborn and all employees I have met are top notch in what they do. This suggests that Crown Acura is well managed operationally and is technica More

by Exacting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanborn Jr
Oct 10, 2018 -

Crown Acura responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

October 08, 2018

Exemplary professional car care and customer service I would like to commend Ms. Tina Arendes for her excellent customer care and vehicle services. I have had experience with other service associates at More

by Mike MDX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Oct 10, 2018 -

Crown Acura responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

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