Crown Acura

Service always a good experience Pleasant experience. I've never had a problem with any of this company's service. They detected one problem that was difficult to find but had a simpl Pleasant experience. I've never had a problem with any of this company's service. They detected one problem that was difficult to find but had a simple solution. They didn't oversell me on unneeded service. I trust them to do right by me and my vehicle. Bart Bartley always provides excellent customer service. More

Great Exepience! What a wonderful car buying experience! After a horrible to be purchase that fell through at another dealership I found a used car at Crown Acura and What a wonderful car buying experience! After a horrible to be purchase that fell through at another dealership I found a used car at Crown Acura and couldn't be happier with my purchase. Chris Duncanson and Leslie Magruder were great to work with, they weren't pushy, were knowledge and made everything easy. Can't recommend Crown Acura enough! More

An Extraordinary Experience! We were initially just going to "look "" into the new Acura. We owned a 2013 but when Kyle Vonnes greeted us in a friendly and professional manner We were initially just going to "look "" into the new Acura. We owned a 2013 but when Kyle Vonnes greeted us in a friendly and professional manner we were won over! We listened to what he had to offer and it made a lot of sense! The dealership was able to find the exact car I wanted with the Advanced Equipment Package. Thanks to Kyle, we went home to Pennsylvania with a new car! More

Excellent customer experience on trade-in! As I walked toward he door with my baby and car seat in tow, I was greeted by warm smiles and genuine "how are you's". Gary Scott and the team at Cro As I walked toward he door with my baby and car seat in tow, I was greeted by warm smiles and genuine "how are you's". Gary Scott and the team at Crown Acura couldn't have been more helpful, hospitable, or informative as I test drive and made my trade-in for a pre-owned Acura. My budget was respected, I never felt pressured, They even held the car for me until my husband could come back with me the next day...Can't say enough great things! More

Good Communicator My car has an intermittent excessive draw on the electrical system causing a dead battery every 3-4 months. I know this seems odd. My local mechanic My car has an intermittent excessive draw on the electrical system causing a dead battery every 3-4 months. I know this seems odd. My local mechanic recommended that I bring it in to a dealer, which I did reluctantly. To my surprize, I was listened to, respected, communicated with, and provided a mutually agreeable solution to solving this mystery ....because of BART BARTLEY at Crown Acura in the Service Dept. Although we did not solve the mystery, he allowed my car to spend several nights there providing me a loaner LISTENING to my problem and fear...being stranded again in the airport garage at midnight. I will definitely return there should a need arise. More

Stress-free Dream car.? Dream experience. ?. Impressed with the friendliness of the staff and the atmosphere of the whole dealership. Low pressure and positive. Dream car.? Dream experience. ?. Impressed with the friendliness of the staff and the atmosphere of the whole dealership. Low pressure and positive. Chris was especially informative and oatient with all my questions and helped me make the most appropriate decision based on our conversations. Highly recommend! More

Five star service department! Bart Bartley did a great job taking care of me without an appointment made. Always a pleasure to work with Bart. Professional and very knowledgeable. Bart Bartley did a great job taking care of me without an appointment made. Always a pleasure to work with Bart. Professional and very knowledgeable. Will continue to use Crown Acura for all of my service needs for my RDX because of Great employees like Bart :) Robert, NPR florida More

John Shaw - Assistant Manager I had the most delightful service experience I have ever had this week. I called Crown Acura of Clearwater to report an issue with my 2015 Acura TLX. I had the most delightful service experience I have ever had this week. I called Crown Acura of Clearwater to report an issue with my 2015 Acura TLX. I was fortunate enough to get John Shaw on the phone who I could tell immediately had my best interests at heart. He told me to bring the car right in and if they couldn’t fix it while I was there he would set me up with a loaner car. He told me that they would take care of me. As soon as I arrived he came out to greet me, took to his office where he listened carefully to my explanation of my issues. He assured me the service team would look at it right away and showed me three customer lounges I could choose from all with snacks and beverages. He knew I had to be at work at 2 pm and decided that it would be best if I took a loaner car so I wouldn’t be late. I drove off in a 2019 Acura TLX and my car was ready, washed and vacuumed the next morning. The entire experience was the best and I recommend John Shaw and Clearwater Acura to everyone! More

The Better Way to Buy I have been driving Hondas/Acuras for the last 28 yrs. The experience that I had yesterday was exceptional...my salesman Jacob, and sales mgr.Sophie, I have been driving Hondas/Acuras for the last 28 yrs. The experience that I had yesterday was exceptional...my salesman Jacob, and sales mgr.Sophie, were very professional, easy going and kick back....both willing to work with me and make me happy. Keith in finance was also kick back but very professional in explaining all the warranties plus handling all the paperwork that needs to be signed. Bart in the service dept. took us for a nice tour of his dept. which was very well appreciated. More

Great Service and Experience Christ Duncanson was great at helping me pick out my first Acura. He knew what was needed for my family. He was also great with my grandmother. I coul Christ Duncanson was great at helping me pick out my first Acura. He knew what was needed for my family. He was also great with my grandmother. I could call him anytime with tremendous questions I had. He was always there any day if the week. Out of all the dealership I have delt with in the present and past Chris Duncanson at Crown Acura made me feel comfortable and at ease. Want to say, Thank you, so very much. Love my new car. More