Crown Acura

Ashlee was awesome We live in Tampa, but it was worth driving to Crown Acura to work with Ashlee Proefke. We would like to thank Ashlee, Sophie, and Keith for helping us We live in Tampa, but it was worth driving to Crown Acura to work with Ashlee Proefke. We would like to thank Ashlee, Sophie, and Keith for helping us with the purchase of our new MDX. It is beautiful. More

Outstanding Service! Ashlee Proefke made it extremely easy for us. She was diligent in providing us with key information about the new MDX...She followed up with us on all Ashlee Proefke made it extremely easy for us. She was diligent in providing us with key information about the new MDX...She followed up with us on all are questions. We purchased a MDX eight years ago from this dealer and we we’re happy to know that the sales lady who sold us our first MDX was still there but she is now a manager. Sophie Morris remembered my husband and made us another great deal that was financially possible for our family! More

Exceptional customer service As a previous owner of both Honda and Acura, I purchased a 2015 Honda Accord coupe and after much consideration decided it was time to trade it in. My As a previous owner of both Honda and Acura, I purchased a 2015 Honda Accord coupe and after much consideration decided it was time to trade it in. My first, and only choice, was the RDX. I was greeted by Chris at the door and a couple of hours later, I was driving home with a 2019 RDX! He worked tirelessly to make sure I was getting the best price for my trade in, as well as a good deal with my RDX. He carefully explained all the features and left nothing out. He even showed me videos on his pc, so I could understand how some of the features worked. Extremely knowledgeable, courteous and good person overall. Highly recommend when purchasing your next Acura, visit Crown Acura first. Do not forget to ask for Chris is you want first class customer service! Leslie in the Finance Dept made everything so quick and painless! Nice lady to deal with when you’re dealing with the financing portion of buying/ leasing a car, which can be a bit overwhelming. More

On Top of Their Game! My first visit for service on my Acura RDX and Chris Sanborn impressed from start to finish! No need to keep calling for service updates here......Chr My first visit for service on my Acura RDX and Chris Sanborn impressed from start to finish! No need to keep calling for service updates here......Chris took control and communicated from start to finish. Chris was also very informative as to the factory recommended service schedule and remaining warranty period. Do yourself a favor and take the hassle out of servicing your car and visit Chris.....you won't believe how simple and easy he makes it for Crown Acura customers! Thanks Chris! More

Understanding and Professional Chris Sanborn has now been my service advisor on 4 occasions this year (2005 TL.... engine lasts forever). Above all, CHris is professional and respe Chris Sanborn has now been my service advisor on 4 occasions this year (2005 TL.... engine lasts forever). Above all, CHris is professional and respectful of my time and makes every effort to ensure I have a loaner available and p/w ready to go. ALso - he is very communicative about anything they see, and always provides a recommendation on what Must/should/can wait to be done. I appreciate that he doesn't "sell me" (frankly, its a large part of why I'll ultimately buy more and stay loyal to the brand). More

MDX extended warranty repair service This service was a little different because our factory warranty had recently expired. We purchased an extended third party from the Acura dealer and This service was a little different because our factory warranty had recently expired. We purchased an extended third party from the Acura dealer and this was the first time we had to use it. John Shaw took care of everything. The service was quick while I waited in a very nice lounge area. The warranty paid the entire bill. More

2019 Acura RDX Gillian is awesome. I am a repeat customer (buyer) and have recommended her to others. Love my new Acura. Although I wasn’t quite ready to replace my Gillian is awesome. I am a repeat customer (buyer) and have recommended her to others. Love my new Acura. Although I wasn’t quite ready to replace my 2014 Acura. Auto accident made it a necessity. I was so safe in my collision with the air bags, and so fortunate to have walked away with minor bruises. highly recommend to everyone. More

Fantastic! Richard has helped us with our last 3 leases. He is efficient and makes the whole experience quick and easy. That means a lot to us as we are senior Richard has helped us with our last 3 leases. He is efficient and makes the whole experience quick and easy. That means a lot to us as we are senior citizens with health issues. More

Wonderful Experience I may have hung on to my beloved Honda CRV for a few extra years because I didn't want to deal with any car sales people to replace it. I began my I may have hung on to my beloved Honda CRV for a few extra years because I didn't want to deal with any car sales people to replace it. I began my process with a phone call...which was handled courteously & helpfully by the sales manager. The next day, we went in and were helped by Gillian. She answered all our questions...many of which were probably silly..and she accompanied us on our test drive. She was a wealth of information...really knew the car and understood our needs. I had to sleep on our big decision. The next day, we returned to complete the deal. Kyle was an absolute saint...carefully, patiently and efficiently teaching us all about our beautiful new car...even when it started getting late in the day. He never rushed us and was very thoughtful. Highly recommend this dealership. More

Kyle and Jacob were great! What a fantastic experience at Crown Acura today all due to Kyle and Jacob! Both were extremely knowledgeable regarding Acura products and their servi What a fantastic experience at Crown Acura today all due to Kyle and Jacob! Both were extremely knowledgeable regarding Acura products and their service was impeccable. More