Crown Acura

Good Communicator My car has an intermittent excessive draw on the electrical system causing a dead battery every 3-4 months. I know this seems odd. My local mechanic My car has an intermittent excessive draw on the electrical system causing a dead battery every 3-4 months. I know this seems odd. My local mechanic recommended that I bring it in to a dealer, which I did reluctantly. To my surprize, I was listened to, respected, communicated with, and provided a mutually agreeable solution to solving this mystery ....because of BART BARTLEY at Crown Acura in the Service Dept. Although we did not solve the mystery, he allowed my car to spend several nights there providing me a loaner LISTENING to my problem and fear...being stranded again in the airport garage at midnight. I will definitely return there should a need arise. More

Stress-free Dream car.? Dream experience. ?. Impressed with the friendliness of the staff and the atmosphere of the whole dealership. Low pressure and positive. Dream car.? Dream experience. ?. Impressed with the friendliness of the staff and the atmosphere of the whole dealership. Low pressure and positive. Chris was especially informative and oatient with all my questions and helped me make the most appropriate decision based on our conversations. Highly recommend! More

Five star service department! Bart Bartley did a great job taking care of me without an appointment made. Always a pleasure to work with Bart. Professional and very knowledgeable. Bart Bartley did a great job taking care of me without an appointment made. Always a pleasure to work with Bart. Professional and very knowledgeable. Will continue to use Crown Acura for all of my service needs for my RDX because of Great employees like Bart :) Robert, NPR florida More

John Shaw - Assistant Manager I had the most delightful service experience I have ever had this week. I called Crown Acura of Clearwater to report an issue with my 2015 Acura TLX. I had the most delightful service experience I have ever had this week. I called Crown Acura of Clearwater to report an issue with my 2015 Acura TLX. I was fortunate enough to get John Shaw on the phone who I could tell immediately had my best interests at heart. He told me to bring the car right in and if they couldn’t fix it while I was there he would set me up with a loaner car. He told me that they would take care of me. As soon as I arrived he came out to greet me, took to his office where he listened carefully to my explanation of my issues. He assured me the service team would look at it right away and showed me three customer lounges I could choose from all with snacks and beverages. He knew I had to be at work at 2 pm and decided that it would be best if I took a loaner car so I wouldn’t be late. I drove off in a 2019 Acura TLX and my car was ready, washed and vacuumed the next morning. The entire experience was the best and I recommend John Shaw and Clearwater Acura to everyone! More

Great Service and Experience Christ Duncanson was great at helping me pick out my first Acura. He knew what was needed for my family. He was also great with my grandmother. I coul Christ Duncanson was great at helping me pick out my first Acura. He knew what was needed for my family. He was also great with my grandmother. I could call him anytime with tremendous questions I had. He was always there any day if the week. Out of all the dealership I have delt with in the present and past Chris Duncanson at Crown Acura made me feel comfortable and at ease. Want to say, Thank you, so very much. Love my new car. More

The Better Way to Buy I have been driving Hondas/Acuras for the last 28 yrs. The experience that I had yesterday was exceptional...my salesman Jacob, and sales mgr.Sophie, I have been driving Hondas/Acuras for the last 28 yrs. The experience that I had yesterday was exceptional...my salesman Jacob, and sales mgr.Sophie, were very professional, easy going and kick back....both willing to work with me and make me happy. Keith in finance was also kick back but very professional in explaining all the warranties plus handling all the paperwork that needs to be signed. Bart in the service dept. took us for a nice tour of his dept. which was very well appreciated. More

Ashlee was awesome We live in Tampa, but it was worth driving to Crown Acura to work with Ashlee Proefke. We would like to thank Ashlee, Sophie, and Keith for helping us We live in Tampa, but it was worth driving to Crown Acura to work with Ashlee Proefke. We would like to thank Ashlee, Sophie, and Keith for helping us with the purchase of our new MDX. It is beautiful. More

Outstanding Service! Ashlee Proefke made it extremely easy for us. She was diligent in providing us with key information about the new MDX...She followed up with us on all Ashlee Proefke made it extremely easy for us. She was diligent in providing us with key information about the new MDX...She followed up with us on all are questions. We purchased a MDX eight years ago from this dealer and we we’re happy to know that the sales lady who sold us our first MDX was still there but she is now a manager. Sophie Morris remembered my husband and made us another great deal that was financially possible for our family! More

Exceptional customer service As a previous owner of both Honda and Acura, I purchased a 2015 Honda Accord coupe and after much consideration decided it was time to trade it in. My As a previous owner of both Honda and Acura, I purchased a 2015 Honda Accord coupe and after much consideration decided it was time to trade it in. My first, and only choice, was the RDX. I was greeted by Chris at the door and a couple of hours later, I was driving home with a 2019 RDX! He worked tirelessly to make sure I was getting the best price for my trade in, as well as a good deal with my RDX. He carefully explained all the features and left nothing out. He even showed me videos on his pc, so I could understand how some of the features worked. Extremely knowledgeable, courteous and good person overall. Highly recommend when purchasing your next Acura, visit Crown Acura first. Do not forget to ask for Chris is you want first class customer service! Leslie in the Finance Dept made everything so quick and painless! Nice lady to deal with when you’re dealing with the financing portion of buying/ leasing a car, which can be a bit overwhelming. More

On Top of Their Game! My first visit for service on my Acura RDX and Chris Sanborn impressed from start to finish! No need to keep calling for service updates here......Chr My first visit for service on my Acura RDX and Chris Sanborn impressed from start to finish! No need to keep calling for service updates here......Chris took control and communicated from start to finish. Chris was also very informative as to the factory recommended service schedule and remaining warranty period. Do yourself a favor and take the hassle out of servicing your car and visit Chris.....you won't believe how simple and easy he makes it for Crown Acura customers! Thanks Chris! More