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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

July 20, 2018

Excellent service John Shaw was extremely attentive and helpful with out service. It’s the best car service we’ve had. I will always buy and Acura in the future More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schnepp
Jul 23, 2018 -

Crown Acura responded

Thank you for your kind review. We are delighted to hear that the best service you have experienced has been by us here at Crown Acura! Please let us know when it is time for your next vehicle service. We would be happy to help!

July 19, 2018

Car purchase and service During my car purchase and subsequent service checks, my personal experience with all of the employees at Crown Acura has demonstrated the highest lev More

by Ed's Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Crown Acura responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

July 19, 2018

Service review Bart Bartley is an amazing and very organized service advisor. He always is ready having looked up my history on my car prior to my arrival.He is pat More

by Judywils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Crown Acura responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

July 18, 2018

Honest, friendly and great service. John Shaw has been our service guy for our Acura RL from the first day we bought the car back in 2005. He is honest, knowledgeable, sincere and really More

by John service Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Crown Acura responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

July 17, 2018

Busy mom My family has been shopping with Crown Acura for some time, so when I found myself in need of a new car it was my first stop. But the level of service More

by Busymomof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble
Jul 18, 2018 -

Crown Acura responded

Thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

July 17, 2018

New 2019 TLX Kyle provided exceptional customer service! Definitely recommend working with him and this dealership. They made the process very easy and were patien More

by Ajm826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Noble
Jul 18, 2018 -

Crown Acura responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

July 17, 2018

Service Bart Bartley and the whole crew service department always go out of their way to get you in and out as soon as possible with everything done right!! More

by rbarcley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pearson
Jul 18, 2018 -

Crown Acura responded

We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

July 17, 2018

A+ customer Service Kyle Noble, Gillian Barnes, Sophie Morris and Leslie Magruder what an amazing group of people I have never seen a smooth working team as they were, I More

by Markl2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Noble, Leslie Magruder
Jul 18, 2018 -

Crown Acura responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

July 16, 2018

Professional Purchased a 2019 RDX. Entire dealership was professional and knowledgeable about their products and what technology was available. Our salesmanship More

by Safety Harbor John
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Noble
Jul 17, 2018 -

Crown Acura responded

Thank you for taking the time to share your experience. It is a pleasure to have customers like you, and we truly appreciate your feedback. Please let us know if we can assist you with your future vehicle needs. We are happy to help! Congratulations and enjoy your new car!

July 14, 2018

I love Acura I submitted a review yesterday for the wrong Kyle. It should be for Kyle Vonner. Kyle Vonner was friendly, helpful, professional and efficient More

by Beachgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Arendes, Kyle Vonnes
Jul 16, 2018 -

Crown Acura responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Kyle took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

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