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Crown Acura
Clearwater, FL
3,451 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 10:00 AM - 5:00 AM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,451 reviews
November 15, 2017
The most patient and kind sales rep I have ever dealt with . From the time I walked into the dealership and Gillian Barnes greeted me, I knew I was in good hands. She was very knowledgeable, about the cars I was From the time I walked into the dealership and Gillian Barnes greeted me, I knew I was in good hands. She was very knowledgeable, about the cars I was there test driving. Very patient with me as I took a while making up my mind. Not only did she lease me a car, she sat and exlained how everything worked in the car so I could be comfortable driving my new car. sge has reached out to me since both by phone and Email, making sure I was satisfied and ok with the car. More
by Itam53
Employees Worked With
November 14, 2017
NEW 2018 TLX CHRIS WAS VERY HELPFUL AND MADE THE LEASING PROCESS GO VERY SMOOTHLY. EXCELLENT JOB. SUE RUMBLE THE SALES MANAGER WORKED VERY CLOSELY WITH ME TO M CHRIS WAS VERY HELPFUL AND MADE THE LEASING PROCESS GO VERY SMOOTHLY. EXCELLENT JOB. SUE RUMBLE THE SALES MANAGER WORKED VERY CLOSELY WITH ME TO MAKE SURE THE DEAL I GOT WAS SATISFACTORY KEITH MADE THE FINANCING PART OF THE WHOLE PROCESS EXTREMELY EASY More
by Rich's review
Employees Worked With
Other Employees :
KEITH (DONT REMEMBER HIS LAST NAME, Sue Ellen Rumple
November 13, 2017
Oil change Very accommodating to the environment. Very fast work, very passionate in their job to take care of the customer. I enjoy coming here for the fact I k Very accommodating to the environment. Very fast work, very passionate in their job to take care of the customer. I enjoy coming here for the fact I know I’ll get great service, they tell me like it is and whether or not if I have to spend the extra money or not for my vehicle. More
by Tiffanyahanna
Employees Worked With
November 13, 2017
Excellent Service I have been taking my car in for service for about a year now and Chris is always a pleasure to work with. He is knowledgeable and makes the process s I have been taking my car in for service for about a year now and Chris is always a pleasure to work with. He is knowledgeable and makes the process smooth from beginning to end. More
by QB
Employees Worked With
Chris Sanborn Jr
November 11, 2017
Lease purchase I enjoyed my experience, the salesperson was very nice, and not aggressive. The store was updated, and very comfortable and relaxing. I would defini I enjoyed my experience, the salesperson was very nice, and not aggressive. The store was updated, and very comfortable and relaxing. I would definitely recommend friends and family. More
by Toni
November 08, 2017
Top shelf service I have leased my last 6 vehicles from Crown Acura. John Shaw has been my service advisor for every one of them. He is knowledgeable and professional. I have leased my last 6 vehicles from Crown Acura. John Shaw has been my service advisor for every one of them. He is knowledgeable and professional. John takes the time to listen to what you need for your car. He is personable and friendly and I have found him to be extremely ethical. Dealership service departments typically get rough treatment by review sites like this one. Crown Acura in general and a John Shaw in particular are the exception to that rule. I highly recommend them. More
by Hurcaneman
Employees Worked With
November 08, 2017
"Extremely helpful Knowledable and Professional!" John has been my service advisor for many years. Consistently professional, honest, courteous and timely with my services. Handles his clients like f John has been my service advisor for many years. Consistently professional, honest, courteous and timely with my services. Handles his clients like family! He always goes above and beyond to ensure complete customer satisfaction. 5 STARS John! Thank You!! 😊 More
by Antoinette/Acura TSX
Employees Worked With
November 08, 2017
Sophie Morris at Crown Accura Sophie Morris has been very profession and helpful in buying my 2018 TLX. She continues to keep in touch offering her help in figuring out the overwh Sophie Morris has been very profession and helpful in buying my 2018 TLX. She continues to keep in touch offering her help in figuring out the overwhelming number of settings. The whole staff has been friendly and easy to work with. More
by froggie
November 06, 2017
Great Experience Gillian was great ! We would absolutely recommend her and Acura ! She was very knowlegeable about the vehicle! I had walked out of another dealership Gillian was great ! We would absolutely recommend her and Acura ! She was very knowlegeable about the vehicle! I had walked out of another dealership called Gillian and she had the car waiting and made the purchase so easy ! Also she has followed up with phone call More
by Bev8125
Employees Worked With
November 06, 2017
Awesome Car Buying Experience! Gary Scott reached out to me via email and text upon seeing the car that I was interested in. He was very knowledgeable about the car and worked with Gary Scott reached out to me via email and text upon seeing the car that I was interested in. He was very knowledgeable about the car and worked with Keith Amarol to give me the price to pay that was in my budget. Gary has a great personality and is a great salesman. I would definitely recommend both Gary and Keith to others! More
by RedQt17
Employees Worked With
Gary Scott
