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Crown Acura

Clearwater, FL

4.9
3,372 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,372 reviews

January 06, 2015

First time ever new car purchase was painless! I traveled an hour to test drive the new TLX we were interested in. Sophie Morris knew the TLX's features, had the car ready when we arrived for a t More

by PC&DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 04, 2015

No haggle pricing, certified used w/100k powertran warranty Richard Morris is delightful . Exceptional service. I was in and out of the dealership in no time. I have a poor credit score and was happy with the h More

by Rita
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Ertell
January 03, 2015

Great service Gillian Barnes is excellent! She is nice , worked long after hours and gave us cookies. The lady worked in the financial section made us tea too! More

by Qing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 30, 2014

Wonderful experience! My husband and I had a very nice experience in purchasing our car from Crown Acura. We worked with Eric Ryan and he was an absolute professional--hon More

by thesky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Ryan
December 29, 2014

Gillian rocks! Great experience all around. Would highly recommend Crown Acura as well as Gillian. She took more than one of my calls after hours, and you could al More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 29, 2014

Great Job! We had a wonderful experience at Crown Acura in Clearwater!! I traveled over an hour drive from Lakeland to go to this dealership even though we had c More

by ambersal18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hoffman
November 21, 2014

Gillian Barnes - Best saleswoman I leased a 2015 RDX from Crown Acura after turning in my previous lease, and it was much easier than anticipated. We went in a bit uneasy and not sure More

by mariam1195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 29, 2014

Making sure my car is safe I am planning a road trip with a few friends. I wanted to be sure about the brakes and windshield wipers. I did needed the wipers, but my brakes wer More

by Ldbenware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 28, 2014

Gillian Barnes, was a pleasure to purchase a automobile from I purchased a used vehicle (Toyota Rav4 4wd v-6), from Crown Acura and it was a excellent experience. Finance Department (John Leinbach), a genuine p More

by Malibu4sp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Leinbach, Carl Mitchell
October 20, 2014

Bad people I took my Acura MDX in for a transmission issue. I was told I needed new motor mounts and a new torque converter. I told John Shaw that I thought this More

by RickyG911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Shaw
Nov 19, 2014 -

Crown Acura responded

Dear Mr. Gottlieb, Thank you for taking the time to write your review, and we apologize for the delay in responding. Our records show that this event was 4 years ago, and we had to pull your file from our archives. It appears that there may have been some confusion regarding the powertrain warranty coverage on your 2006 MDX as Acura changed the coverage beginning with 2006 models but I see from our records that we did perform the repairs under warranty. I do apologize for the confusion at the time, and would welcome an opportunity to win your business back. If there is anything I can do to assist you further, please do not hesitate to call me at the dealership on 727-507-8866. Sincerely, John Schnepp, Service Director for Pinellas County

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