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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

June 04, 2022

I deal with John shaw he was excellent customer service the service was on top notch and I would recommend it to anyone that needs to get the job done through him an Acura More

by Davieq16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2022 -

Davieq16 responded

I deal with John shaw he was excellent customer service the service was on top notch and I would recommend it to anyone that needs to get the job done through him

Jun 06, 2022 -

Crown Acura responded

Thank you for leaving John this positive review and recommendation! Providing top-notch service is so important to us, and we are pleased that his efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

June 03, 2022

I had a great experience with the service on my Acura MDX. Bart Bartley provided a great overview estimate when I dropped it off, and he kept me well apprised of issues discovered. I never felt pressur More

by reidemiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Crown Acura responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are pleased that Bart's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 03, 2022

Bart Bartley took care of all my concerns and really pays attention to the details.! He is always on top of everything ! Thanks Bart. Only wish Crown Acura could have a driver take me to my home if I hav More

by brady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Crown Acura responded

Brady, Thank you for leaving Bart this positive review! We are so glad that he took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

Jun 06, 2022 -

brady responded

Yes I called Bart today and left a message that the engine seems to hesitate when pressing on the gas pedal since my service. I am still waiting for a return call so I can have the mechanics at Acura check on what is causing this issue. Judy Brady June 6, 2022 Monday

Jun 07, 2022 -

Crown Acura responded

June, Thanks for letting us know and for taking my call. We have you scheduled to take a look this week. We'll see you then! Scott Wienke, Service Manager

June 02, 2022

Taking my car in to Logan Lane for maintenance at Crown Acura is always easy and smooth. I trust dealership work over other shops especially with my older cars. Thank you! More

by crownroyalflush1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Crown Acura responded

Thank you for your 5-star rating! We are so glad that Logan consistently provides you with a smooth and efficient experience! It is an honor to know how confident you are in our efforts. We look forward to continue providing you and your vehicle with our best care in your visits to come!

June 01, 2022

I had a great experience and Gillian Barnes was extremely helpful and was excellent through the walk though. More

by joespartan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that Gillian provided you with a top-notch experience! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with!

June 01, 2022

John Shaw was very helpful and know his job very well. .overall good service and will be back More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Crown Acura responded

Jay, Thank you for sharing the positive experience you had with John! We are so glad that he provided you with top-notch service! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs!

Jun 01, 2022 -

Jay responded

John rocks thank you so much

June 01, 2022

Good communication between customer and dealership. Excellent job done on the car and neatly washed.Good recommendations as well More

by samohantwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Crown Acura responded

Thankyou so much for your positive review! Providing top-notch service is so important to us, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate t give us a call if there is ever anything more that we may help you with.

May 29, 2022

Arash Tamaddonzia was kind, understanding, and patient. I did not feel rushed at all, and he had all the answers to my questions. Jay the finance manager and Ashley, were great as well. The whole car b More

by JennMcCafferty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Husarenko, Arash Tamaddonzia
May 31, 2022 -

Crown Acura responded

Jenn, We are so glad that Arash, Jay, and Ashley could get you into a vehicle that you love- while providing you with a smooth, top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

May 29, 2022

Had a great experience with crown Acura. I went to check out the MDX and left with it! Bill Knopke, Sophie Morris and Jay Rudio made the experience so easy and fast. Very professional and pe More

by Aprilrorke0628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Knopke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Crown Acura responded

Thank you so much for your wonderful review and recommendation! We are honored that you took the time to visit us, and we are so glad that Bill, Sophie, and Jay provided you with a smooth and remarkable experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels until we meet again!

May 28, 2022

Just bought an Acura RDX at Crown Acura! I had a great experience from the moment I walked in and met Ashlee Proefke. I was very comfortable asking questions and she was super knowledgeable. More

by Tmailanw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Crown Acura responded

Thank you so much for your amazing review! We are honored to have had the opportunity to work with you, and we are so glad that Ashlee took great care of you! She will be delighted to know that you deeply valued her service. We warmly congratulate you on your new Acura RDX- on behalf of the entire team!

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