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Crown Acura

Clearwater, FL

4.9
3,453 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,453 reviews

February 12, 2022

It's always a pleasure visiting the dealership. Julian Bitar my service advisor is always helpful in getting me in and out quickly! Thanks Julian, I appreciate you're help! Jill Fuller More

by Jilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Feb 14, 2022 -

Crown Acura responded

Jill, Thank you so much for your positive review! We are happy to hear that Julian consistently takes great care of you throughout your visits! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

February 12, 2022

Crown Acura in Clearwater was very efficient operation. No heavy sales tactics, all staff very friendly and seemed authentic. I wanted to buy local they exceeded my expectations . More

by Zilli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Crown Acura responded

Zilli, Thank you for your 5-star rating! We are so glad that our team could provide you with a top-notch experience! Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to let us know!

February 11, 2022

Had a great experience with Bart in the service department at Crown Acura. We messed up on the scheduling of our appointment, but Bart fit us in anyway and went the extra mile to make sure we were More

by cbradish194
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that Bart took great care of you throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels. We hope to see you again the next time your vehicle is ready for service!

February 11, 2022

Excellent customer service from Julian Bitar and the Crown service department. Everything was explained clearly upfront and completed as expected. Comfortable waiting area and friendly staff. More

by severinoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Feb 14, 2022 -

Crown Acura responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that Julian's efforts met your satisfaction! We hope that you continue to choose us for all of your future automotive needs! Safe travels!

February 10, 2022

Julian Bitar, service consultant, thorougly reviewed what was covered, the time it would take, and the cost. He nailed it!! More

by AcuraJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Feb 10, 2022 -

Crown Acura responded

Offering thorough and efficient service is so important to us, and we are pleased that Julian provided you with nothing less! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Safe travels!

February 10, 2022

Gillian is the best. I have traded and bought certified used cars with her 3 times wouldn’t del with anyone else honest reliable friendly and helpful! More

by kimvmcintyre
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Crown Acura responded

Kim, Thank you for taking the time to leave Gillian this 5-star review! We are honored by your continued business, and we are so glad that she consistently provides you with the top-notch service that you deserve! We wish you the safest of travels until we meet again!

February 10, 2022

John is the best! Always greeted with a smile, well informed, and works with me until the service begins and ends. I prefer to do business with him I trust his competence! More

by kimvmcintyre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Crown Acura responded

Kim, We are happy to hear that John consistently takes great care of you throughout your visits. He will be delighted to know how confident you are in his efforts! We thank you for your positive review and we wish you the safest of travels until we meet again!

February 10, 2022

Bart Bartley is our Service Lead. He took the time to explain everything that would happen and an estimate of the cost. Very friendly service and a nice clean vehicle at the end of the process More

by allan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Crown Acura responded

Allan, Thank you for sharing the positive experience you had with Bart! We are happy to hear that he took great care of you throughout your visit! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

February 09, 2022

We recently purchased an RDX from Crown Acura. Our initial salesperson had retired between the time we ordered the vehicle and the delivery of the vehicle. We then were paired with Rich Morris and he More

by ks
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Crown Acura responded

We are pleased that Richard took great care of you. He will be honored to have earned your kind recommendation! We thank you for your feedback, and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Wishing you the warmest congratulations on your new Acura RDX- on behalf of the entire team!

February 09, 2022

Friendly and Reliable Service at Crown Acura! This is the second time I came in to the dealership with an emergency situation with my 2008 Acura. From the moment I pulled in I was greeted and the service wa More

by ngauntt083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Feb 10, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that Julian and Logan took great care of you throughout your visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

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