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Crown Acura

Clearwater, FL

Overview
Employees
Reviews
Vehicles
4.9
3,454 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,454 reviews

January 07, 2022

Great Job working with Julian Bitar, keep me posted on all repairs. great over all More

by rrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Report | Print
Jan 07, 2022 -

Crown Acura responded

Thank you for your 5-star rating! We are delighted that Julian took great care of you and your vehicle throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 06, 2022

I had excellent service from Julian Bitar at Crown. He was helpful and patient when I had to postpone my appointment twice! Thank you Justin More

by Jkl1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Report | Print
Jan 07, 2022 -

Crown Acura responded

Thank you so much for your positive review! We are so glad that Julian provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

January 06, 2022

I can't say enough about my great experience with Crown Acura! Ashlee Proefke is amazing - a true professional with a great personality - listens (a rare trait in sales!) and attentive to what I was looki More

by rosepietras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Proefke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eaton
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Jan 06, 2022 -

Crown Acura responded

Rose, Thank you so much for your wonderful review and recommendation! Providing a seamless and exceptional experience is always our goal, and we are delighted that Ashlee's and Chris's efforts met your satisfaction! We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

January 05, 2022

My thanks to Bart Bartley, Service Advisor at Crown Acura in Clearwater. Bart went above and beyond to help me with a Michelin tire replacement for my 2020 MDX. I was in a jam with damage to the sidewall t More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2022 -

Crown Acura responded

Mike, Thank you so much for your positive review! We are so glad that Bart could get your automotive needs swiftly resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

January 05, 2022

I was sold unnecessary services I did notwant on a lease I was sold unnecessary services I did not want on a lease car with 15K miles More

by lindabbernstein
Recommend Dealer
No
Employees Worked With
Logan Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2022 -

Crown Acura responded

lindabbernstein, Thank you for your review alerting us to your concerns and giving us the opportunity to provide a mutually-agreeable resolution. Darren Hutchinson, General Manager

January 04, 2022

Berto Barrios was an amazing salesman. He was knowledgeable and he made my car buying process stress free. After weeks of searching for a car I finally found a car that I'm happy with. Thank yo More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Berrios
Report | Print
Jan 05, 2022 -

Crown Acura responded

Tina, We are so glad that Berto could get you into your perfect vehicle- while providing you with a hassle-free and remarkable experience! We greatly appreciate the opportunity to work with you. Thank you so much for your wonderful review! We wish you the safest of travels in your new ride!

January 04, 2022

Gillian Barnes made buying a car a breeze! She is very professional and listens to your needs when buying a vehicle. If you are interested in a new/used car please give her a call at Crown Acura Clearwat More

by harley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Crown Acura responded

Harley, Thank you for taking the time to leave Gillian this wonderful review and recommendation! Providing a seamless and remarkable experience is always our goal, and we are delighted that Gillian's efforts met your satisfaction! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of Gillian and the entire team!

January 04, 2022

John Shaw always demonstrate professionalism which includes quality and punctuality whenever my car is brought in for any type of service!! John, thank you for all you do!! CLB More

by Borders, CL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Crown Acura responded

Thank you for taking the time to leave John this 5-star review! We are overjoyed that he consistently provides you and your vehicle with great care throughout your visits. It is our pleasure to serve you. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

January 04, 2022

John Shaw in the service department is phenomenal. He goes above and beyond for his customers and always has a positive and professional demeanor with everyone. More

by KristinV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Crown Acura responded

Kristin, We are so glad that John provided you with the A+ service that you so much deserve! It is our pleasure to assist you in any way possible. Thank you so much for your excellent review! We hope to see you again the next time your vehicle is ready for service.

January 03, 2022

Beautiful, sparkling dealership. Great presentation. Everyone so nice. Great coffee área, clean bathrooms. Felt very welcome More

by Migdalia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2022 -

Crown Acura responded

Thank you for sharing your positive review! We are delighted that our team could provide you with top-notch experience! We greatly appreciate your business. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

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