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Crown Acura

Clearwater, FL

4.9
3,369 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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18911 US Hwy 19 N

Clearwater, FL

33764

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Showing 3,369 reviews

June 19, 2021

Gillian Barnes is the best salesperson I’ve ever met. I did everything online and did not meet her until I went in to sign paperwork and pick up my new car. My local Acura dealerships couldn’t come close t More

by charliehouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Crown Acura responded

Thank you so much for taking the time to share this excellent review! Your safety and satisfaction are our utmost priorities, and we are thrilled to hear that Gillian satisfied you and your automotive needs. She will be honored to hear of the kind words you have shared. We are proud to have earned your confidence and loyalty, and we await the opportunity to serve you again in the future. We wish you the warmest congratulations on your new Acura MDX- on behalf of Gillian and the rest of the team. Safe travels!

June 19, 2021

Gary Scott was a pleasure to work with. He is extremely knowledgeable and shares that knowledge with his customers. I will definitely ask for him when it’s time for another car. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Scott
Jun 21, 2021 -

Crown Acura responded

Thank you for taking the time to leave Gary this wonderful review! We will be sure to let him know of your kind words and we are delighted to know that he provided you with top-quality service. We hope to continue serving you and your automotive needs for many years to come. Safe travels!

June 19, 2021

The dealership and especially our service rep Julian Bitar always takes great care of us. They communicate throughout the service process and we are always satisfied with the work done. More

by Acura Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jun 21, 2021 -

Crown Acura responded

Thank you for taking the time to share this positive review! It is an honor to have your confidence and loyalty, and we are delighted to hear that we continue to provide you with 5-star service, and satisfy you and your automotive needs. Please do not hesitate to give us a call if we may be of further assistance to you in the future. We wish you the safest of travels until we meet again.

June 18, 2021

Bart Bartley in the Service Department provided excellent customer service. He was pleasant and well organized. Very much appreciated. Thank you Bart. Russ and Jill More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Crown Acura responded

Jill, Thank you for leaving Bart this 5-star review. We will be sure to let him know how much you value his assistance. We are delighted to hear he provided you with remarkable service and made your visit enjoyable. Please do not hesitate to let us know how Bart and the rest of the team may be of further assistance to you again in the future. We wish you safe travels until we meet again.

June 17, 2021

My car is old. Repairs can be a pain! Julian and Acura really helped me through. My overall experience was great. No stress. Thanks Julian and Acura. I’ll be back for my new 2021. 😁 More

by Labelleob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Bitar
Jun 18, 2021 -

Crown Acura responded

Thank you so much for leaving us this positive review! We are overjoyed that Julian could satisfy you and your automotive needs and make your overall experience so hassle-free. We look forward to an opportunity to work with you again. Please drive safely, and do not hesitate to give us a call if we may be of further assistance to you in the future.

June 17, 2021

I have bought many cars over the past 35 years… and the experience I had at Crown Acura this week buying my latest car, was literally the best car buying experience I have ever had. From the moment I walke More

by Karri Ingram
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Westermeyer
Jun 18, 2021 -

Crown Acura responded

Karri, Thank you for leaving this 5-star review! We are thrilled that Eric was able to provide you with top-notch assistance and get you into your perfect, new vehicle. Your safety and satisfaction are of the utmost importance to us, and we could not be more honored by your loyalty. We hope to continue serving you and your automotive needs for many years to come! Safe travels!

June 17, 2021

Having recently purchased our 7th straight vehicle since 2004 from Crown at Clearwater, we.worked with Chris. We had so much fun with him! Cordial, definitely professional, excellent product knowledge and h More

by rwconfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Crown Acura responded

Thank you for taking the time to share this wonderful review and recommendation! It is an honor to have your confidence and loyalty, and we are thrilled that Chris could provide you with a remarkable experience once again! We congratulate you on your new vehicle- on behalf of him and the entire team, and we hope to continue serving you and your automotive needs for many years to come!

June 16, 2021

Chris is a class act through and through. He is professional, knowledgeable, personable and efficient. He and the team at Crown Acura made our first car buying experience a breeze. Thank so much, C More

by Wright.danr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Crown Acura responded

Thank you for taking the time to share this wonderful review. We are honored to have been able to assist you with this special purchase, and we are thrilled that Chris could make your overall experience so smooth and efficient. We wish you the warmest congratulations on your first car, and we hope to continue serving you and your future automotive needs!

June 16, 2021

Gillian Barnes was exceedingly helpful and instrumental in getting us the 2021 RDX that we wanted. We have always gotten Acura's with the packages that we wanted, but this was the first time we got the mod More

by RDX Otto
Recommend Dealer
Yes
Employees Worked With
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Rudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Crown Acura responded

Congratulations on your new Acura RDX! We are thrilled that Gillian could make things happen for you and get you into exactly the vehicle you had in mind. Your satisfaction means so much to us, and we can't wait for you to enjoy your new ride!

June 16, 2021

We had an unfortunate experience and will not proceed to consider a care from this dealership. Hopefully just a one off situations. We were stood up for an appointment and left on hold for 8 minutes to find More

by agassman
Recommend Dealer
No
Employees Worked With
Dustin Mullen
Jun 23, 2021 -

Crown Acura responded

Mr. Gassman, We appreciate your review and sincerely apologize for the miscommunication within the dealership. It should not have happened, and I do appreciate you taking my call to explain. If I can be of any personal assistance to you in future please so not hesitate to contact me directly. Sincerely, Darren Hutchinson, General Manager

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