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Crown Acura - Service Center

Clearwater, FL

5.0
1,376 Reviews

1,376 Reviews of Crown Acura - Service Center

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August 19, 2019

Great Service Experience. My experience with purchasing vehicles and having them serviced has always been great at Crown Acura, and my experience last week with Bart Bartley wa More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

Crown Acura responded

John, We are so appreciative of your continued business, and we are thrilled that the quality and efficiency of our work consistently meets your satisfaction. We wish you safe travels and look forward to continuing to provide you and your vehicle with our best care in the future.

August 19, 2019

Awesome service! I had my car inspected after getting a notice for a recall and Julian took great care of me and my vehicle! He kept me informed of what to expect, wha More

by Xandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Bitar
Aug 20, 2019 -

Crown Acura responded

Thank you for taking the time to share this great feedback! We are happy to hear that Julian provided you with thorough assistance and ensured that each of your concerns were taken care of. If there is anything more that he or the team may help you with, please do not hesitate to give a call. We look forward to working with you again when your vehicle is ready for its next service.

August 16, 2019

Best service! Logan lane is always very helpful and fast at what he does. I came in and out of the dealership in no time at all best service ever! More

by Mdasilva5561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sanborn Jr
Aug 16, 2019 -

Crown Acura responded

Thank you for leaving us this 5-star review! Quality and efficient service is what we aim for, and we are so pleased that Logan's service never fails to meet your satisfaction. We are so appreciative of the opportunity to serve you and look forward to continuing to provide you and your vehicle with our best care in the future.

August 16, 2019

Greatest advisor! John Shaw couldn’t be more friendly or helpful when you are having your vehicle serviced. The way he interacts with all of the customers that are havi More

by stptrs6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2019 -

Crown Acura responded

Chris, Thank you for taking the time to leave John this very kind review! We are delighted to know that he takes great care of you and ensures that you feel like the valued customer that you are. He will be so honored by your kind remarks, and we are certain that he will continue to provide you with the same quality service in the future.

August 15, 2019

Great service with Chris Sanborn. The wait time was right on time.Chris Sanborn was helpful and explained the service that was done on my auto.The dealership is bright and clean. More

by esthr405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanborn Jr
Aug 16, 2019 -

Crown Acura responded

Thank you for leaving us this positive review! We are so pleased that Chris could get your vehicle taken care of- efficiently and to your satisfaction. Please let us know if he or the team may be of further assistance to you in the future! We wish you the safest of travels until we meet again.

August 15, 2019

Great Service I would have rated higher if there were more stars! Always have a great experience at Crown Acura! John Shaw does a great job. I didn't have an ap More

by Hoffsworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Duncanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophie Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gillian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Pearson, Garry Barrett, Stephanie Barry
Aug 15, 2019 -

Crown Acura responded

Thank you so much for your amazing review! We are honored to have earned your 5-star rating all-around, and we are glad that we could get your vehicular needs taken care of as swiftly as possible. We are so appreciative of your business, and we look forward to continuing to provide you and your vehicle with nothing short of quality service in the future.

August 13, 2019

Fast, friendly professional service! Chris Sanborn always puts his customers first and brings excellence and integrity to every transaction. His friendly professionalism makes me feel th More

by Acurashopper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanborn Jr
Aug 15, 2019 -

Crown Acura responded

Thank you for taking the time to leave Chris this great review! Our customers' confidence means so much to us, and we are happy to hear that Chris consistently provides you with the quality and reliable service that you so much deserve. It is our pleasure to serve you, and we look forward to continuing to offer you our best care in the future.

August 12, 2019

Crown Acura & Julian Bitar, expiriance Extraordinaire Freak Thunderstorm in St . Pete Week ago left me stranded with Disabled Car. Next Morning started nightmerish effort to tow car to Crown Acura . My f More

by Fu Ba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schnepp, Julian Bitar
Aug 14, 2019 -

Crown Acura responded

Fuad, Thank you for taking the time to share your experience. We understand how stressful this could be, so we are pleased that Julian could put you at ease and get you taken care of in this unfortunate situation. It is our pleasure to assist you in any way possible. If there is ever anything more that our team may help you with, please do not hesitate to let us know.

August 12, 2019

Best Service of any dealer in the area John Shaw is the person to contact to get things done quickly. I was stranded waiting on AAA for 2 hours, had my car towed in to Crown Acura. John More

by PaulaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2019 -

Crown Acura responded

Paula, Thank you so much for your amazing review. We are so appreciative of your continued business, and we are pleased that John could get you taken care of so efficiently in this unfortunate situation. Our customers' safety and satisfaction are our priorities, and we look forward to continuing to serve you and each of your automotive needs in the future.

August 09, 2019

Outstanding Customer Service The service department at Crown Acura is outstanding. We live over an hour away from the dealership but we will only take our 2014 Acura MDX to Crown More

by PaulaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2019 -

Crown Acura responded

Paula, Thank you so much for your amazing review! We are honored to have your loyalty and are so pleased that we can consistently make the extra distance worth your travel. It is our pleasure to provide you with the quality service that you deserve, and we will continue to offer you nothing less in the future.

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