Crown Buick GMC
St. Petersburg, FL
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This dealership screwed me over bad ! I will stick to the facts ! My vehicle was in an accident. Crown Buick GMC collision center handled the repair. A portion of the repair consisted of I will stick to the facts ! My vehicle was in an accident. Crown Buick GMC collision center handled the repair. A portion of the repair consisted of replacing the driver side headlight assembly. After picking up my vehicle I discovered that there was a headlight out, on the driver side, so I opened up the back of the assembly to check the bulb and there was no bulb… Only a wire/plug hanging there… I reached out to the man who handled my repair, Tony Matthews, and he told me to send him the receipt/invoice for the new bulb/installation . I sent him the invoice from Scranton GMC Buick and after about a week he told me he was not going to reimburse me and that I should contact my insurance company ! In my opinion neither Tony Matthews or his manager have any integrity whatsoever… They do not possess enough honesty between them to admit they made a mistake and they are much more comfortable with allowing me to pay for their mistake… I think they are absolutely pathetic and I would never advise anyone to do business there ! 👎👎👎 More
John was very helpful and could get me in to be scheduled for my car issue same day. I am very appreciative. Thank you! for my car issue same day. I am very appreciative. Thank you! More
Bill was so helpful, informative and I just really appreciate all his work. Thank you! appreciate all his work. Thank you! More
The service manager Bill was so amazing and so was the service rep John that helped us. Highly recommend, have had GMCs from this dealership for over 10 years! Thank you for all of your help! Facility service rep John that helped us. Highly recommend, have had GMCs from this dealership for over 10 years! Thank you for all of your help! Facility was clean and had great wifi, so I could continue working while I waited. More
Jacquel (Jay) Waller expertly managed service and detailing of two of our vehicles with outstanding customer service. One vehicle, a 2017 one of a kind Black Widow Pickup Truck was thoroughly ins detailing of two of our vehicles with outstanding customer service. One vehicle, a 2017 one of a kind Black Widow Pickup Truck was thoroughly inspected, to only need a battery replacement, and was detailed for only its 3 time, as we keep it in pristine condition and mostly garaged - an incredible truck. He also managed service and detailing of our 2023 Acadia AT4 which we just love! The entire service team at Crown Buick GMC is "our team". We have relationships that span years, and they continue to provide "over the top" service. We needed flexibility with scheduling due to sidewalk and driveway construction on our property and street, and Jay was right there to help us. We were able to have our vehicles serviced while all concrete cured. Time and time again, "our team" provides Gold Star customer service! Thank you all! If your survey allowed it, I would select "outstanding" for all my answers! With gratitude, Pat Quigley and Tristam Lynch More
I put my deposit down on a new EV Hummer the first day. This dealership CHOSE not to honor that and sold it out from under me. They are sending me my deposit, or so they said. This dealership CHOSE not to honor that and sold it out from under me. They are sending me my deposit, or so they said. More
Our salesman was Jeff Steinmetz, he took care of us professionally and quickly! We were very happy with our car buying experience there, no pressure and in and out in a reasonable time. professionally and quickly! We were very happy with our car buying experience there, no pressure and in and out in a reasonable time. More
Best service team and Howard Wilson rocks. Howard has been my service advisor for several visits to Crown and he always takes such great care of me. Howard has been my service advisor for several visits to Crown and he always takes such great care of me. More