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Crown Buick GMC
St. Petersburg, FL
3,699 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,699 reviews
December 29, 2017
A POSITIVE Experience William understood exactly what I wanted and found me the perfect vehicle. I explained my expectations on the ending of the lease vehicle I was retur William understood exactly what I wanted and found me the perfect vehicle. I explained my expectations on the ending of the lease vehicle I was returning and what I wanted for the new lease. All my concerns were addressed as I expected. Also appreciate the extra time that Anthony took to explain the technology with this car. My phone was paired and the welcome On Star call wrapped up before I left. More
by Dave
Employees Worked With
Anthony Crevello, William Sampson, John Peeples
Helpful December 29, 2017
Great Customer Service!!! I went in to get my Buick serviced and was greeted by Dave Biagi :) He was SUPER AWESOME!! He hooked me up with OnStar for FREE and was very helpful a I went in to get my Buick serviced and was greeted by Dave Biagi :) He was SUPER AWESOME!! He hooked me up with OnStar for FREE and was very helpful and honest with my needs for my Buick. It always nice to see that there are still honest people in the world. They make it a better place :) Thanks Mr. Dave! :) More
by Apagan36
Employees Worked With
Dave Biagi
December 28, 2017
John Thomas I visited Crown Buick GMC in St. Petersburg because a friend had an extraordinary car purchase there several years ago. My search was just starting I visited Crown Buick GMC in St. Petersburg because a friend had an extraordinary car purchase there several years ago. My search was just starting and I had no intentions of buying a car yesterday, 12/17/2017, but guess what, I drove my new vehicle home last night. My salesman, John Thomas, could not have been more knowledgeable, patient or kind. He understood my needs, but for my pocketbook, but also my transportation challenges. The car is beautiful and I couldn't be happier. I live 45 miles south of Crown, but will have my service work completed by them. If the service experience is as good as the sales experience, WOW. If you are looking to purchase a car go to Crown Buick GMC. You can't go wrong. More
by rahnadare
Employees Worked With
John Thomas
December 28, 2017
Not Good If you are ok with paying hundreds of dollars of upcharge on a second sticker for things you like door trim you can buy at the local autoparts for pro If you are ok with paying hundreds of dollars of upcharge on a second sticker for things you like door trim you can buy at the local autoparts for probably $10, then this is the place for you. More
by NoneGiven55
Employees Worked With
Management
December 28, 2017
Buick purchase Excellent service from John Thomas in Sales and John Peeples inj F&I. It was quick and easy, the deal was fair, and (I love my Enclave! Excellent service from John Thomas in Sales and John Peeples inj F&I. It was quick and easy, the deal was fair, and (I love my Enclave! More
by Jeffrey Madden
Employees Worked With
John Thomas, Mike Mathis, Malibu Gutierrez
December 26, 2017
Tammy Wagner Rocks!!! My name is Joe Reid. I live in Sumter County, Florida. I was in the search for a pick up truck and wound up at Your dealership. After getting into it My name is Joe Reid. I live in Sumter County, Florida. I was in the search for a pick up truck and wound up at Your dealership. After getting into it with a sales associate and being told i knew nothing about what i was talking about, i was seriously aggrevated. Afterwards, i was contacted by Tammy Wagner and after being very standoffish, and stating I wouldnt take their truck if it was given to me as a Christmas Gift, agrred to drive to their dealership. Tammy said the gas to go down would be paid for and the truck ready to look at as soon as I got there. True to Her word, the truck was fueled up and ready for me. After a breif discussion on the numbers, I bought the truck. Tammy was absolutly the best!!! Its Her tenacity, and Her personable personality that I was swayed and convinced to get the truck, knowing full well it was worth it!!! Ive been in dealership work and around sales for twenty years, and she is the best Ive ever seen!!! A xxxx of a sales person and knew how to turn a bad situation good! I will definitly do more buisness in the future with Tammy in a heartbeat! The woman even stayed late Christmas EveEve jist so I could drive my new truck home for Christmas. Awesome Job yall. Even filled my wifes Jeep up... From empty! Well done Gal, well done!!! More
by Reidjoe1984
December 22, 2017
Great Car Buying Experience We recently purchased a Buick Enclave from Dave and Mike and Crown Buick GMC. I was so impressed with the two salesmen happily working together as we We recently purchased a Buick Enclave from Dave and Mike and Crown Buick GMC. I was so impressed with the two salesmen happily working together as we were there on two separate days. It says a lot about a dealership and these two men as people that both of them truly wanted the other person to benefit from this sale. Everyone was polite and efficient and there was no pressure. My toddler son was with us and everyone could not have been more accommodating and kind. We are so happy to now own from this great dealership and would recommend this car buying experience to everyone. More
by Jlh28
December 22, 2017
Extremely easy to work with I needed to replcae my current truck, as the lease was coming to an end. I called, emailed and shopped around at many dealerships, of many different I needed to replcae my current truck, as the lease was coming to an end. I called, emailed and shopped around at many dealerships, of many different makes. Most were cliches of the typical car purchase experiance..."what can we do to put you into this vehicle today" nonsense. I dealt with Doug Ramon and it was like 2 real peoplpe talking. Price was substantially lower than another dealer on the exact same vehicle. Very accomodating, friendly and easy to do business with, More
by Steven Drobiazgiewicz
Employees Worked With
Robert Patterson 5 stars also, Doug Ramon, Jeff Garrigan
December 22, 2017
service dept David Biagi helped me. In my 40 years of driving this was by far the most positive dealings I have ever had with a car being serviced. He was helpful, David Biagi helped me. In my 40 years of driving this was by far the most positive dealings I have ever had with a car being serviced. He was helpful, made sure I was comfortable. A nice waiting area, kept me informed. I'm glad got a Buick. More
by kim burhans
Employees Worked With
Dave Biagi
December 21, 2017
""Excellent Customer Service" I took my car to get the light bulb replaced and noticed a leak on the ground. I showed Ryan, my Service Rep and immediately he said we need to get th I took my car to get the light bulb replaced and noticed a leak on the ground. I showed Ryan, my Service Rep and immediately he said we need to get that checked out as soon as possible and for me to let him know when I would be available to drop my car off. I explained to Ryan that I really needed transportation while my car was being repaired because I still had to go to work and take my Grandmother to her scheduled doctor appointments. Ryan totally understood my concern for the need of transportation and provided me with a loaner car. The mechanic found that my transmission needed to be replaced. The transmission was replaced within 24 hours after I dropped my car off and when I went to pick up my car, it was washed and clean just sitting there looking beautiful waiting on me. I'm really thankful for Ryan and the mechanic for taking excellent care of ME and MY CAR!!!!!!! More
by Katrina33*
Employees Worked With
Ryan Donarski
