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Crown Buick GMC

St. Petersburg, FL

4.9
3,700 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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5237 34th St N

St. Petersburg, FL

33714

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Showing 3,700 reviews

June 25, 2016

Greg is Awesome! Greg Berry is so pleasant & professional. Awesome service with a smile. They always do a great job on our vehicle. Greg always tries to get us a good More

by HRebelo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
June 25, 2016

Two New Cars in One Day First bought a 2016 Yukon and deal was so good I decided to trade our 2015 Infinity for the new 2016 Buick Envision. Tammy Wagner, sales person wa More

by John1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mathis, Craig Blacklidge
Jun 27, 2016 -

Crown Buick GMC responded

Thanks for the great feedback, John1944! We're glad you had such a pleasant experience with Tammy, Mike, and Craig, and that they were all able to contribute to making sure you were well accommodated from start to finish. It's wonderful to know that you were able to get great deals on both of your vehicles, and we appreciate your business! We hope to work with you again in the future. Regards, Crown Buick GMC

June 24, 2016

emergency service I had a problem with my car starting several times a week. Today I was heading to work and my car would not start. I got a jump from a friend and head More

by pdperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

Crown Buick GMC responded

Thanks for the great feedback, pdperkins! We're happy to hear that William was so helpful and attentive, and was able to accommodate you despite your early arrival. It's wonderful to know that he was so quick and efficient, and was able to take care of your vehicle's issues and get you back on the road with as little inconvenience as possible. We appreciate your business and hope to work with you again in the future! Regards, Crown Buick GMC

June 24, 2016

Always Great Service! Every time I take my GMC Sierra in for service or repairs, I can't say enough about the level of professionalism I get from Crown GMC. Bill Hevel has More

by Fl. Dist.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2016

awesome sale lady It was such a beautiful experience with the help of ms.pack .She was very resourceful and a guiding hand when it came to me getting my car .Her person More

by ms.dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothea Pack
Jun 27, 2016 -

Crown Buick GMC responded

Thanks, Ms. Dee! It's wonderful to hear that Dorothea was so helpful and attentive, and made sure you had a pleasant car buying experience from start to finish. We're glad you felt welcomed and at ease, and that you ended up with a car that you truly enjoy. We appreciate your business and hope to work with you again in the future. Regards, Crown Buick GMC

June 23, 2016

So Awesome! Bill Hevel is the best to work with. I can't imagine taking my car to another agent/dealer. He is always fun to talk to & so informitve. More

by Elly S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2016 -

Crown Buick GMC responded

Thanks for the 5-star rating, Elly! We're so glad to hear that you continue to have such great service experiences with Bill, and that he keeps your car in great shape. We appreciate your business and look forward to seeing you on your next service visit! Regards, Crown Buick GMC

June 22, 2016

bob patterson im very disappointed in your performance i i have called for you 4 times threw the hole day and not one call in return on 6/22/16 to me,i called you in the am and left you a message on your voi More

by badservice123
Recommend Dealer
No
Employees Worked With
Robert Patterson
Jul 04, 2016 -

Crown Buick GMC responded

Dear "badservice123", Thank you for taking the time to write your review and provide us with valuable feedback about your experience in our dealership. We always strive for our customers to have a great vehicle purchasing experience and we apologize that that wasn’t the case for you. We would welcome an opportunity to discuss your concerns with you and, to that end, I have been trying to reach you on the telephone, but have been unable to connect with you. Would you kindly call me at the dealership on 727-527-7151at your earliest convenience please? Sincerely, Bob Patterson, Sales Manager, Crown Buick-GMC

June 21, 2016

Excellent follow-up , and service I contacted Chris a few weeks ago regarding a recall I received. From day one Chris was very helpful and on point. He ordered the necessary part and More

by Lakeisha Gates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sullo
Jun 24, 2016 -

Crown Buick GMC responded

Thanks for the great feedback, Lakeisha! It's wonderful to hear that you were so well accommodated by Chris, and that he made every step of your recall service as pleasant and convenient as possible. We're glad that he kept you well informed, and made you feel confident in the work that was being done on your vehicle! We appreciate your business and hope to work with you again in the future. Regards, Crown Buick GMC

June 21, 2016

Overall satisfied Overall, I'm satisfied. I came in during a tropical storm due to my car was having some engine issues. The service department checked my car and after More

by New engine = new car
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill
June 15, 2016

No pressure A wonderful buying experience... Rare to find a car salesman that is not pushy and allows you to make a non pressure decision...thank you More

by Jim46
Recommend Dealer
Yes
Employees Worked With
Tony Clouse, Kimberly Davis
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