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Crown Buick GMC
St. Petersburg, FL
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,701 reviews
February 03, 2016
Superior Experience Crown Buick GMC, St. Petersburg, in my opinion, offered a superior car leasing experience. Our sales representative, Tammy Wagner, was welcoming, li Crown Buick GMC, St. Petersburg, in my opinion, offered a superior car leasing experience. Our sales representative, Tammy Wagner, was welcoming, listened to our needs and provided us with detailed product information. She made the entire lease process simple and fast and helped us make the right vehicle choice. We look forward to working with her again in the future. We have had the included complementary Buick maintenance done twice at Crown and both times worked with William Hevel, Service Advisor. Service appointments are readily available and all work was performed quickly...we were in and out in an hour... they even provide a car wash. We highly recommend Crown Buick GMC, St. Petersburg for your next vehicle lease or purchase. More
by eastlake
Helpful February 01, 2016
Great experience Dorothea pack was a very helpful and and had a nice personality also she had great knowledge on the car and worked with us to make a deal I would high Dorothea pack was a very helpful and and had a nice personality also she had great knowledge on the car and worked with us to make a deal I would highly recommend her to anyone I know. More
by Ramzy
Employees Worked With
Dorothea Pack
January 30, 2016
What a Beautiful Woman. Today I had appointment with a beautiful person. Ms Pack made me feel right at home. She greed me with open arms. She had a smile on her face that wo Today I had appointment with a beautiful person. Ms Pack made me feel right at home. She greed me with open arms. She had a smile on her face that would make you feel very welcome. I can really say that she did her best to get me into a car, but I wasn't able to get it at this time. I will be returning to buy me a car soon and she will be the one and only dealer that I will deal with, because she put her all in to help the people. I just want to thank Ms Dorothea Pack for helping me. Karen Bradley. More
by MsGemini
Employees Worked With
Dorothea Pack
January 29, 2016
Best place ever! This place truly rocks! Customer service is awesome, and they had me in and out within a hour! Would not go anywhere else! Thank you! This place truly rocks! Customer service is awesome, and they had me in and out within a hour! Would not go anywhere else! Thank you! More
by Scott .B
Employees Worked With
January 28, 2016
Excellent Experience Today I was a first time service customer with Crown GMC. I was looking for a more local dealer to care for my GM vehicle. Since Crown Audi has been b Today I was a first time service customer with Crown GMC. I was looking for a more local dealer to care for my GM vehicle. Since Crown Audi has been beyond terrific with our other car, it was an easy decision to stay in the Crown family. From making my appointment via phone to picking up my detailed SUV (even in the rain), the experience was excellent in all categories. The work requested was performed properly and in a timely manner. William(Bill) Hevel was professional, informative and diligent in making my service perfect. I am very pleased I made the switch to Crown GMC. Thank you! More
by boltspeedman
January 28, 2016
Fantastic Customer Service and Quick Repair Bill Hevel was an absolute pleasure to meet and made the entire process of having to repair my SUV a seamless and positive experience. He kept me info Bill Hevel was an absolute pleasure to meet and made the entire process of having to repair my SUV a seamless and positive experience. He kept me informed and explained things in a way that helped me understand what repair issues I had. Totally recommend using Crown Buick GMC for everything from an oil change to a major repair. And ask for Bill to ensure your service is perfect! More
by EMATHEWS
Employees Worked With
January 27, 2016
Excellent Service This is the premier dealership to have your GM car serviced. Christopher Sullo took great care of me, and Chris Barnes took great care of my vehicle. This is the premier dealership to have your GM car serviced. Christopher Sullo took great care of me, and Chris Barnes took great care of my vehicle. They had my car in and out in under an hour and they washed it! Go see this dream team for any of your vehicle needs. More
by tbrett64
Employees Worked With
Christopher Sullo (Service) Chris Barnes ( Technician)
January 27, 2016
service Today 1/27/2016 I came to your Parts and Service Dept. I met with Jeff,David Zeigler,Dave Biagi,and Doris Smith,I had such a positive and up beat expe Today 1/27/2016 I came to your Parts and Service Dept. I met with Jeff,David Zeigler,Dave Biagi,and Doris Smith,I had such a positive and up beat experience.The week before I had purchased a used car from a competitor,my first mistake. I was not given a Remote and everytime I locked my car the alarm would go off.The above mentioned people made me feel that I was important and that my business was too. I am a Canadian Snowbird and will be passing on the positive experience .Totally Satisfied Customer,Kathy Laur More
by happycamper
Employees Worked With
David Zeigler,Doris Smith,, Dave Biagi
January 26, 2016
excellent service Bill was very pleasant to work with, and his experience helped to diagnose correctly the noise when applying the break. Took time to arrange transport Bill was very pleasant to work with, and his experience helped to diagnose correctly the noise when applying the break. Took time to arrange transportation to and from the dealership. More
by cesjo
Employees Worked With
January 26, 2016
excellant service came in to have my brake light switch fixed and to have tarction control light and abs light checked to see why they keep coming on and they found tha came in to have my brake light switch fixed and to have tarction control light and abs light checked to see why they keep coming on and they found that it needed to be updated on program also they checked my brakes and found that i need to have front pads replaced . christopher called and let me know what was going on and how much it would cost . price was good so i told him to have everything done he did and had it fixed and washed for me before i came in to pick up .great customer service More
by kevin
Employees Worked With
Christopher Sullo
